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Dorsett Shepherds Bush

4.0 star property
Hotel with a 24-hour fitness centre, near Westfield London Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Front of property – evening/night
Studio Suite | City view
Lobby
Lobby
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
The price is €125
includes taxes & fees
24 Nov - 25 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
The Hoxton Shepherds Bush
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (505)
The price is €129
includes taxes & fees
22 Dec - 23 Dec
The Hoxton Shepherds Bush
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About the area

Map
58 Shepherds Bush Green, London, England, W12 8QE

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.1 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 20 min walk - 1.7 km
  • Olympia Conference and Exhibition Centre - 20 min walk - 1.7 km
  • Hyde Park - 8 min drive - 5.2 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

Upscale hotel near Westfield London Shopping Centre
Located close to Olympia Conference and Exhibition Centre, Dorsett Shepherds Bush provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site Asian cuisine restaurant, Shikumen, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), express check-out and multilingual staff
  • Concierge services, luggage storage and a 24-hour front desk
  • A porter/bellboy, a banquet hall and a lift
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 317 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • 37-inch LCD TVs with digital channels
  • Mini fridges, electric kettles and daily housekeeping

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jin
  • Shikumen

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is Dorsett Shepherds Bush pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 70 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Dorsett Shepherds Bush?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 24 Nov 2024 start from €125.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dorsett Shepherds Bush?

This property doesn't offer parking.

What time is check-in at Dorsett Shepherds Bush?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Shepherds Bush?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Dorsett Shepherds Bush located?

Located in Hammersmith and Fulham, this hotel is within 1 mile (2 km) of Eventim Apollo, Westfield London Shopping Centre and Kensington High Street. Hyde Park and Natural History Museum are also within 3 miles (5 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

Dorsett Shepherds Bush Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 880 out of 1923 reviews" "
Rating 8 - Good. 527 out of 1923 reviews" "
Rating 6 - Okay. 264 out of 1923 reviews" "
Rating 4 - Poor. 143 out of 1923 reviews" "
Rating 2 - Terrible. 109 out of 1923 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here all the time , so good
Stayed 1 night in Nov 2024

10/10 Excellent

Margie, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Wai Ting

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air-con didn’t work Refrigerator can’t keep your items cool
Stayed 2 nights in Nov 2024

8/10 Good

Danielle

Stayed 3 nights in Oct 2024

2/10 Terrible

Gabriella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed! We contacted the hotel ahead of booking to request a change to the date (due to unforeseen circumstances) we waited as per the policy for the manager to come back, but we’re never contact. In the meantime we’re charged for our stay. Will not be booking again for future visits.
Stayed 1 night in Nov 2024

8/10 Good

Graham, Gloucester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decide to drive to London parking overnight at Westfield, conveniently just five minutes walk from the hotel. Near to tube, restaurants and buses. Nice oriental inspired decoration. Room was warm and clean with comfy super king size bed. Have stayed a couple of times and will definitely return.
Stayed 1 night in Oct 2024

6/10 Okay

Bharkha

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness of the room attendants need attention. The hotel is central with easy access
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Dorsett Shepherds Bush we was upgraded to a beautiful suite on arrival. The hotel well was clean and well maintained. Staff were very attentive at the stunning bar and at breakfast where there was a great selection of lovely well cooked good quality food as well as fresh bread fruit and a great continental selection. Would stay here again as convenient for tube and shopping and easy to get cabs/busses/tube into heart London.
Stayed 1 night in Nov 2024

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
The building is fabulous - really impressive design features and a good location. But, the immense potential of this hotel is wasted on lots of small details which are both puzzling and unnecessary. For such a new hotel it is already showing signs of wear & tear. Stained carpets, cracked mirrors, chipped furniture etc. On the upside. the room was very quiet, spacious and comfortable. Check-in is ridiculous - there’s no drop-off point outside for taxis, so if you have a lot of luggage it’s inconvenient. No restaurant on-site and staff do not promote the fabulous Chinese restaurant next door (actually it’s part of the complex, seems like they have fallen out?!). Overall, lovely place but weird unexplained oddities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, great facilities, quiet rooms, fantastic welcome from Maria.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Istvan, Budapest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pro: Nice modern 4 star hotel with affordable prices. Con: the bass tone of the music in the lobby can be heard in the room. As it starts early at 6am and ends at 10pm it can be disturbing. Despite I recommend the hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Elke

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We saw Laura Passini next door fantastic location !!!
Stayed 1 night in Nov 2024

8/10 Good

Michele

Travelled with family
The reception staff was really nice and accommodating especially the evening one.
Stayed 1 night in Nov 2024

6/10 Okay

Sahand

Stayed 2 nights in Oct 2024

10/10 Excellent

Grayce

Liked: Staff & service, property conditions & facilities
Will always come back !!
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good transport links Good for shopping
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, room was very quiet, which was a nice surprise given the hotel is sandwiched between Shepherds Bush Green and a tube line. Would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel in very handy location, would happily stay again
Stayed 1 night in Oct 2024

10/10 Excellent

julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find with super-friendly and helpful reception staff (Neha and Seaham) with good facilities. A pleasant bar area, decent breakfast and would definitely stay again if I was in that part of town.
Stayed 1 night in Oct 2024

6/10 Okay

Paolo Jose, Chino

Travelled with partner
Spacious but location is so so. Alot of transportation but hard to get around takes too much time
Stayed 2 nights in Oct 2024

10/10 Excellent

Marlon

Stayed 5 nights in Oct 2024

4/10 Poor

Emmie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby of the hotel is lovely & that’s the only positive really. We had to request to move rooms as the aircon was broken in October, the room was 25 degrees and felt like a sauna. We asked to be moved as we had a 1 year old and was told to wait for maintenance to fix. They never shown up and it was getting late so we called again where we was greeted by another member of staff who was brilliant, an asset to the hotel. She tried her best to move us and could only move us to a disability suite, which was fine as long as we could get away from the heat. The next suite was cooler, but was just dirty on the walls and curtains. The bathroom smelt like it hadn’t been cleaned and when we tried to call about this we discovered our phone was broken so there was no contact out of a disability room. We told reception and they confirmed someone would be with us from maintenance to fix. Nobody showed so we had a broken phone and on-going issues. The shower was freezing one moment, scolding hot the next so wasn’t able to shower properly. In the mist of all of this we had lost something whilst between rooms. We asked the reception if it had been handed in and they confirmed they would check with housekeeping. We had to chase this 4 times, all times nobody asked for our room number to actually be able to update us with an outcome. The staff were dismissive! We then chased several times more to be advised housekeeping didn’t come across this. Very poor experience on our newly engaged trip.
Stayed 2 nights in Oct 2024