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The Hux Hotel

4.0 star property
Hotel with a casino, steps from Kensington High Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hux Hotel

View from property
Lobby
Lobby
Bar (on property)
In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Single Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Similar properties

Superior Suite, 2 Bedrooms, Kitchen | Private kitchen
Hux Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (116)
The price is €228
includes taxes & fees
24 Nov - 25 Nov
Hux Hotel
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About the area

Map
Kensington High Street, 9, London, ENG, W8 5NP

What's nearby

  • Kensington High Street - 1 min walk - 0.1 km
  • Kensington Palace - 6 min walk - 0.5 km
  • Royal Albert Hall - 10 min walk - 0.9 km
  • Hyde Park - 12 min walk - 1.0 km
  • Natural History Museum - 18 min walk - 1.6 km

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • High Street Kensington Station - 5 min walk
  • London (LCY-London City) - 55 min drive

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Flat Iron - ‬2 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Min Jiang - ‬1 min walk

About this property

The Hux Hotel

Upscale hotel near Kensington High Street
Near Kensington Palace and Kensington Gardens, The Hux Hotel provides a free breakfast buffet, a casino and a nightclub. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks such as:
  • Express check-in, free newspapers and 1 meeting room
  • A 24-hour front desk, a computer station and luggage storage
  • A lift, a front desk safe and tour/ticket information
Room features
All guest rooms at The Hux Hotel include perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with cable channels
  • Free extra beds, coffee/tea makers and daily housekeeping

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Spa

  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who may encounter issues with stairs should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 10.00 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Kensington Gardens
Best Western Seraphine Gardens
Best Western Seraphine Gardens Hotel
Best Western Seraphine Hotel Kensington
Best Western Seraphine Kensington Gardens
Best Western Seraphine Kensington Gardens Hotel
Seraphine Gardens Kensington
Seraphine Kensington Gardens
Seraphine Kensington Gardens Hotel
Seraphine Kensington Hotel
BEST WESTERN Seraphine Kensington Gardens Hotel London, England
BEST WESTERN Seraphine Kensington Gardens Hotel London England
The Hux Hotel Hotel
The Hux Hotel London
The Hux Hotel Hotel London

Frequently asked questions

Is The Hux Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hux Hotel?

The Hux Hotel doesn't offer parking.

What time is check-in at The Hux Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Hux Hotel?

Checkout is at noon.

Where is The Hux Hotel located?

Located in London City Centre, this hotel is steps away from Kensington Gardens and Kensington High Street. Kensington Palace and Imperial College London are also within 10 minutes. High Street Kensington Station is only a 5-minute walk and Queensway Underground Station is 14 minutes.

The Hux Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 183 reviews" "
Rating 8 - Good. 75 out of 183 reviews" "
Rating 6 - Okay. 49 out of 183 reviews" "
Rating 4 - Poor. 22 out of 183 reviews" "
Rating 2 - Terrible. 16 out of 183 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Ceri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here!
We didn't stay - there was a cockroach crawling across the bed when arrived! Chap on reception was very nice - no more to be said!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Good location. Shame about the cockcroach!
Good location for shopping. Shame about the cockcroach in the bathroom, and this was after it had been fumigated!

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
convenient but not comfortable.
Very difficult to find the hotel entrance, signage is poor. Rooms very small and access on stairs with cases very awkward. Requested gluten free bread at breakfast the night before but the morning staff new nothing about our request. not well managed as it appears to share the management team with a sister hotel that is a mile away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, comfortable rooms, great shower, good location, but breakfast was slightly disappointing.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
We stayed one night. The rooms were clean. The bathrooms were immaculate. The rooms were small but well worth the price.

2/10 Terrible

Tawfeq, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in bad condition, was much better.
The hotel is in bad condition, was much better in 2015.

10/10 Excellent

Tre, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel Close To Attractions
Stayed here after a night at winter wonderland and oxford street, it is close to Hyde Park, Kensington, Buckingham Palace and so forth. The room size is the size of a typical bedroom so don't expect a giant amount of space since this is a hotel that has been converted from a multistory property I believe. Overall is was decent for what we wanted was a one night stay, however if you got luggage and many bags this will likely be to small for you or family's of 2/3 sharing one room.

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fairly acceptable hotel
Quite small hotel in a okay location to central London. Room and bed was small and not so comfortable for 2 adults. Nice shower but it randomly went scalding hot for brief moments. Rear facing room view was not attractive. Narrow stairs to the lobby with no elevator so it would be a problem with heavy luggage. Elevator to the rest of the floors is a little scary. It kept stopping while descending one time. Nice breakfast room with view over Kensington high street and the park. Overall I felt we could have had better value for the price - especially considering the time of year.

4/10 Poor

Fozzilman, Gateshead

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It's tiny!
The rooms are tiny and the beds are only 4.5 foot wide. You wouldn't be able to even store two suitcases without tripping over them. I'm not kidding. There's no kitchen either so breakfast is cereal or toast only. If you need a cheap hotel in that location then it'll do for a night but don't use it as a base for a London city break.

4/10 Poor

Stephen, sheffield

Disliked: Room comfort
small room
very small room bed not overly comfortable shower very small no shower cap continental breakfast good standard no whiskey for dry ginger in bar had Gin and tonic reasonable price

2/10 Terrible

Use a crutch!!, Liverpool

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
35 steep stairs to hell,don't go.
Very cramped,no double glazing so.like being on a motorway,noisy.shower boiling one minute,then freezing .Not. Up to best western standards. Not told disabled unfriendly so did not stay 2 nd night. Asked not too many stairs to room,please. NOT told 35 stairs,No lift into hotel. Furious must be on details ,so had to find another hotel! Waiting for a refund from Experian!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Location
The only benefit is it is across the street from Hyde Park and a short walk from Kensington Palace which was nice to see. Otherwise, I'd never stay there again. You have to walk up two flights of narrow dirty stairs with your luggage before you get to the reception desk. Then you can take a very slow elevator to your floor.

6/10 Okay

Bri, Kensington, London

Liked: Staff & service
pretty good for price
If you are looking for something affordable...this is the spot. Free fast wifi and conveniently near shops and restaurants. Pros: Location Price Free wifi and breakfast Super nice and helpful staff Cons: Breakfast=toast/coffee/tea/condiments No fridge or microwave in room (not in communal area either-have to ask staff to heat or cool something) Go up stairs before seeing lift. *lastly, rooms are nice and comfy but do not get a single room and expect it to be roomie..it is VERY small*

2/10 Terrible

D, UK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location bad room bad road noise so no sleep
Handy location, but the minuscule room i had was facing Kensington High street with faulty windows, so probably would have been better with a single bed in it and if the windows were fixed. The noise of the traffic on Kensington High Street was like sleeping on the Motorway all through the night and into the morning hours, so no sleep at all. They had no other room as they were fully booked so I couldn't change rooms, and the receptionist looked at the faulty window but had no options for me. I travel for work 200 days a year this is the worst I have experienced, its a shame I paid in advance as I certainly wouldn't have paid for the room if I hadn't Would not use again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Ian, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small adequate hotel for a short stay
Small hotel you could walk past and not see it, but it was adequate for an overnight stay. Breakfast was ok but the quiet room we were promised didn't materialise and we had to take one at the front which was noisier.

8/10 Good

tracy, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
If you're looking for a place to sleep and store your gear, thus very well located tidy and clean hotel is worth considering. My single room was small but worked really when for me as I was out all day sightseeing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities. Great staff. Only downside was having to carry luggage up one set of stairs to get to hotel. Also, elevator was very slow.

8/10 Good

Bill, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value but slightly basic
Hotels in London are expensive so in the end everything comes down to price. The hotel is pretty cheap for the area so you can't expect luxury. Once you realise that then I think the hotel is pretty good. The location is super, right on the high street and opposite the corner of Kensington gardens. The entrance is tiny, you'll miss it first time. It's just the width of an ordinary door then you go straight up some narrow stairs, the same sort of width as an ordinary house and then the rest of the hotel is on the floors above. The rooms are an OK size, the bathroom is small, but serviceable and the shower was good and powerful. The windows have secondary glazing which is good at keeping the noise out but makes the room very stuffy. The air-conditioning wasn't really up to a hot day in August so we ended up leaving the windows open which meant it was pretty noisy until about 3am but on a cooler day you would probably be OK. Breakfast is very basic, not much choice and no cooked stuff but you could easily find breakfast nearby if that was important. There is a nespresso machine so at least the coffee was OK. For what we paid I thought it was good value for money for the location, we used to walk through Kensington Gardens and Hyde Park and be on Picadilly with only having walked on streets for a hundred meters or so. If you want more comfort then you probably need to up your budget a bit.

6/10 Okay

Verified traveller

A simple and basic place stay
No elevator, old place to stay but with the basic requirements.

6/10 Okay

zippy, new york

Liked: Cleanliness, staff & service
Great location with a great staff. Small rooms
I usually stay at this hotel. Quality vs cost is excellent and staff tries really hard

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed for 1 night, this is a simple and small accommodation.

8/10 Good

Zippy Z, Miami

Liked: Cleanliness, staff & service
Great budget hotel in great location
Usual stay in Lindon - great place if you are not in room mych

6/10 Okay

Elkin

Disliked: Staff & service
The hotel offer a shutle transportation from the airport to the hotel. But, when I called the hotel for the shutle transportation then the operator told me that the hotel doesn't have any service to go to the hotel. So I had to take taxi.