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Hilton Los Angeles/Universal City

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, pool loungers
Lobby
Breakfast, lunch, dinner served; Californian cuisine
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Room service
The price is €244
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - queen
Premium bedding
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
Separate bedroom
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
Separate bedroom
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - queen
Premium bedding
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, View (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Private bathroom
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - queen
Premium bedding
Shower/bath combination
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - queen
Premium bedding
Shower/bath combination
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Private bathroom
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Private bathroom
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area

Diplomat Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Private bathroom
  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Meeting facility

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Pool
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8.6 out of 10, Excellent, (3701)
The price is €206
includes taxes & fees
21 Jan - 22 Jan 2025
Sheraton Universal Hotel
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About the area

Map
555 Universal Hollywood Dr, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.6 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Warner Brothers Studio - 6 min drive - 4.5 km
  • Hollywood Bowl - 6 min drive - 4.6 km
  • Hollywood Walk of Fame - 7 min drive - 5.9 km

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 22 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬5 min drive
  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Flight of the Hippogriff - ‬5 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Bubba Gump Shrimp Co - ‬9 min walk

About this property

Hilton Los Angeles/Universal City

Upscale hotel near Universal Studios Hollywood
Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace and a coffee shop/cafe. The on-site Californian cuisine restaurant, Cafe Sierra, offers breakfast, brunch, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • An electric car charging station, express check-out and a ballroom
  • Luggage storage, a lift and a porter/bellboy
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 495 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 55-inch flat-screen TVs with Netflix, Hulu and streaming services
  • Premium channels, coffee/tea makers and housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 49.50 per night)
  • Valet parking on site (USD 60.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 34 kg per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per day
  • Destination fee: USD 18.70 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 49.50 per night (in/out privileges)
  • Valet parking fee: USD 60.50 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Does Hilton Los Angeles/Universal City have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on 12 Jan 2025 start from €225.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Los Angeles/Universal City pet-friendly?

Yes, Hilton Los Angeles/Universal City allows pets with a maximum weight of up to 34 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Los Angeles/Universal City?

Self-parking is available for USD 49.50 per night. Valet parking is available for USD 60.50 per day.

What time is check-in at Hilton Los Angeles/Universal City?

Check-in start time: 4 PM; check-in end time: midnight. Early check-in is available for a fee of USD 34.20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Los Angeles/Universal City?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Los Angeles/Universal City located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. Warner Brothers Studio and Hollywood Bowl are also within 3 mi (5 km). Universal City Station is 9 minutes by foot.

Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1509 out of 2473 reviews" "
Rating 8 - Good. 525 out of 2473 reviews" "
Rating 6 - Okay. 229 out of 2473 reviews" "
Rating 4 - Poor. 115 out of 2473 reviews" "
Rating 2 - Terrible. 95 out of 2473 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, and view of universal studious. Free shuttle. Water pressure was terrible, but the room was very nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amandeep

Stayed 1 night in Nov 2024

10/10 Excellent

Ladislao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel when visiting Universal Studios
Stayed 1 night in Dec 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk to the park was super quick: around the building, up a quick hill and two short stair cases. Location was the best!! Food on site was meh but nice to have available. The Starbucks especially for a grab and go. Then you can eat in the park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Risper

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to get to universal studio.
Stayed 2 nights in Dec 2024

10/10 Excellent

maria acela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location close to universal studio & hotel breakfast buffet was good.
Stayed 3 nights in Dec 2024

10/10 Excellent

MELISSA

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, relaxing, clean - all-around great
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth, Oxnard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service, wifi was a little slow. Rooms were exceptionally clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramuella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are so clean and comfy inside. There was a wonderful welcome on the TV. They gave me a complimentary message since it was my birthday. An excellent place to stay with family. Very close and walking distance to Universal Studios. I will always stay here when I am in the area. I will recommend to everyone I know.
Stayed 1 night in Dec 2024

10/10 Excellent

Ekachai, Riverside

Travelled with partner
Great customer service the rooms were very clean and with great views
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WAS GREAT, FELT SAFE
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy, Alameda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the theme park. Staff is courteous as always.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were planning to go to universal studios so this hotel is perfect for that. Very convenient and comfy and clean
Stayed 3 nights in Nov 2024

2/10 Terrible

Dongxu

Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and amenities. Shuttle to universal studios- AWESOME
Stayed 2 nights in Dec 2024

10/10 Excellent

Amor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good customer service and nearby restaurants and universal
Stayed 2 nights in Nov 2024

4/10 Poor

Jun

Disliked: Staff & service
Not friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to access Universal Studios, shuttle to and from the park was nice at the end of the day. Pool and hot tub was also nice.
Stayed 3 nights in Nov 2024

6/10 Okay

Novie Grace

Stayed 3 nights in Nov 2024

8/10 Good

Caroline, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located close to the studios
Stayed 2 nights in Nov 2024

10/10 Excellent

Aletia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before and am just as happy this time. We were able to secure an early check in which made all the difference after a long flight!! The proximity to Universal is a big bonus.
Stayed 2 nights in Nov 2024