6/10 Okay
Cheun
29 Oct 2024
Disliked: Cleanliness
Arrived before 3pm but room wasn't ready which was fine, was able to check in but not get our room or keys until later. Returned at 8pm and collected keys. On arrival to our room we noticed it had not even been cleaned. Dirty towels on bathroom floor and unmade beds.
Had to return to reception to get another room, which was fine but the room could have been cleaner. One glass was dirty, there was dust on some surfaces and dust balls on the floor plus the table legs had hair and dust balls. AC was a bit temperamental and the fan is noisy so had to have this on low and still got warm overnight (end of October!)
The hotel was very quiet but it is a big place and wasn't particularly busy. The hotel has paid secure parking but didn't need it, there is free parking nearby which was absolutely fine. Otherwise a fairly comfortable stay, would stay again for convenience but could be cleaner and better value.
Cheun
Stayed 2 nights in Oct 2024