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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel connected to a railway/underground station in Arganzuela with a 24-hour fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Suite, Terrace | Bathroom
Down duvets, minibar, in-room safe, desk
Rock Star Suite | Terrace/patio
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is €195
includes taxes & fees
4 Dec - 5 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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The price is €189
includes taxes & fees
3 Dec - 4 Dec
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About the area

Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.2 km
  • Prado Museum - 12 min walk - 1.1 km
  • Puerta del Sol - 19 min walk - 1.6 km
  • Plaza Mayor - 20 min walk - 1.7 km
  • Gran Via - 4 min drive - 2.8 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Amanda - ‬3 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel near Prado Museum
Located close to El Retiro Park and Puerta del Sol, Hard Rock Hotel Madrid provides a poolside bar, a terrace and designer shops on-site. The on-site restaurant, Sessions, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), luggage storage and a gift shop
  • A 24-hour front desk, smoke-free property and wedding services
  • A lift, concierge services and tour/ticket information
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 161 rooms offer comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 30 April:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 7:00 PM. The swimming pool is closed seasonally each year from October 15 until April 30.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on 4 Dec 2024 start from €195.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Madrid pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hard Rock Hotel Madrid?

Checkout is at noon.

Where is Hard Rock Hotel Madrid located?

Located in Arganzuela, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía, Prado Museum and Plaza de Santa Ana. Puerta del Sol and Plaza Mayor are also within 1 mile (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1198 out of 1619 reviews" "
Rating 8 - Good. 282 out of 1619 reviews" "
Rating 6 - Okay. 90 out of 1619 reviews" "
Rating 4 - Poor. 35 out of 1619 reviews" "
Rating 2 - Terrible. 14 out of 1619 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

lizandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Gene, Anaheim

Travelled with partner
Liked: Cleanliness
If I had to do it all over again I would pick a hotel near the royal palace, the area is much nicer than the area hard rock hotel is in. I felt like I was in Downtown Los Angeles. If you plan on staying at the hard rock hotel I would try to find somewhere else.
Stayed 3 nights in Nov 2024

10/10 Excellent

Felix, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Hugo R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Paramveer, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
The staff are great and helpful. We did have an issue with our Chromecast not working at all which we only discovered on the last night. The staff said we could change rooma but it was late at night. So we had to watch tv on our laptop. Not the end of the world but not the greatest considering we upgraded and paid extra for this room. They comped one night of the upgrade but feel it should of been all three nights.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff is very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing and an awesome location. Definitely make sure you stay here next time you’re in Madrid. The staff is incredibly friendly with the front desk Andrea, Samuel and Celia at the bar! You will love this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good water pressure. Bed was extremely comfortable. Central to the train stations
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2024

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Madrid
Stayed 3 nights in Nov 2024

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

8/10 Good

Surendra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Communication with hotel not ok.. Helpful staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Eduardo

Stayed 5 nights in Oct 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una excelente localización ya que queda a pasos de la estación de trenes de Atocha.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandeep

Stayed 3 nights in Oct 2024

8/10 Good

Gustavo, GREENWICH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel, safe and clean
Stayed 2 nights in Oct 2024

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were standard, staff were not friendly except the young man who helped us with our bags. No extras as with other Spain hotel such as complimentary wine. Staff did not know anything about where to buy soccer tickets, the biggest sport in Europe
Stayed 2 nights in Nov 2024

6/10 Okay

Alex

Liked: Staff & service, property conditions & facilities
Room was a bit dirty and furniture wasn't straight like someone had been in the room before me. Receptionist made a point of telling me that I will be charged and that she had taken money from my card if I smoked in the room Don't know why there is so many bits of paper attached to everything in the room telling you, you will be charged if you take it, from the laundry bag to the water bottle, strange attitude to have.
Stayed 1 night in Nov 2024

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! It super nice, near bus station, metro station, walking distance from a lot of attractions but not in a crowded area
Stayed 1 night in Oct 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It just ok for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esel Jareen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Hotel - Madrid was so fun to stay at. The moment you step in, their funky vibe and colourful decor/concept entice you. Their service was great. Their rooms were clean and spacious. We were very satisfied with our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was very friendly and accommodating with my limited knowledge in Spanish. Carmen at the front desk especially was very helpful in accommodating us with holding our package until check in time and as well as giving us information on what there is to do in Madrid. Overall me and my father had an amazing experience during our 6 day excursion in Spain .
Stayed 5 nights in Oct 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024