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Hotel Sterling

3.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

Choose dates to view prices

Photo gallery for Hotel Sterling

Lobby sitting area
Reception
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is €152
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout curtains

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout curtains

Quadruple Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 2 Double Beds and 2 Single Beds

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout curtains

Triple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Minibar
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout curtains

Economy Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout curtains

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room, 3 Single Beds

Minibar, in-room safe, desk, blackout curtains

Triple Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout curtains

Quadruple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 2 Double Beds and 2 Single Beds
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About the area

Map
Calle San Bernardo 29-31, Madrid, 28015

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 11 min walk - 0.9 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Plaza Mayor - 12 min walk - 1.0 km
  • Prado Museum - 4 min drive - 2.4 km

Getting around

  • Santo Domingo Station - 3 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 31 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sirena Verde - ‬3 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Txapela - ‬3 min walk
  • ‪O'Luar - ‬1 min walk

About this property

Hotel Sterling

Hotel near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Sterling provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), babysitting (surcharge) and laundry services
  • Multilingual staff, a ballroom and concierge services
  • Meeting rooms, a lift and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 69 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 26-inch LED TVs with satellite channels
  • Daily housekeeping and desks

Languages

Catalan, Dutch, English, German, Italian, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 31.50 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 10 per person

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LED TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 10 per person
  • Nearby parking fee: EUR 31.50 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

Is Hotel Sterling pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sterling?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Sterling on 30 Mar 2025 start from €152.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Sterling?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at Hotel Sterling?

Checkout is at noon.

Where is Hotel Sterling located?

Located in Madrid Centro, this hotel is steps away from Plaza de España - Princesa and Gran Via. Puerta del Sol and Royal Palace of Madrid are also within 15 minutes. Santo Domingo Station and Plaza de Espana Station are within a 5-minute walk.

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Hotel Sterling Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 277 out of 1026 reviews
Rating 8 - Good. 485 out of 1026 reviews
Rating 6 - Okay. 190 out of 1026 reviews
Rating 4 - Poor. 49 out of 1026 reviews
Rating 2 - Terrible. 25 out of 1026 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Located in city center Walk around to the metro station
Stayed 1 night in Jan 2025

8/10 Good

mirtha

Liked: Amenities
Good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stayed 4 nights in May 2024

8/10 Good

Calum

A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Genesis

The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Stayed 1 night in Jan 2023

10/10 Excellent

Gregorio

Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Debbie

The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Stayed 1 night in Jan 2024

8/10 Good

Luis

Overall it was ok. Needs a little remodel but it was near main attractions.
Stayed 7 nights in Jan 2024

6/10 Okay

Gustavo

No hay jabón, shampoo, restaurant
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Great location
The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Stayed 4 nights in Oct 2023

4/10 Poor

Zeenat

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I will not recomend this property to any one. Hallway had a very unpleasent smell. Stains on halway carpet. Roomvery small. We couldnt sleep at night due to out side noise. Staff was not friendly . There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it. Very bad experience
Stayed 3 nights in Sep 2024

8/10 Good

Gail

We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Stayed 3 nights in Sep 2023

8/10 Good

Jose Luis

BUENA
Stayed 3 nights in Feb 2025

10/10 Excellent

Irene

Personal amable, la situación inmejorable la habitación perfecta
Stayed 1 night in Dec 2024

8/10 Good

Sophie

Stayed 1 night in Dec 2024

10/10 Excellent

raquel

Genial sobre todo la chica de recepcion venezolana. Un encanto
Stayed 1 night in Dec 2024

10/10 Excellent

Olalla

Fuimos a Madrid a ver el Rey Leon. El hotel está cerquisima del teatro El trato del personal excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Åsa

Vistelse Madrid
Dålig ventilation men för övrigt bra.
Stayed 3 nights in Nov 2024

6/10 Okay

Roxana Claudia

Stayed 4 nights in Oct 2024

8/10 Good

Luz Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Lidia

Ubicación
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Buena ubicacion y muy buena atencion.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Oda yeterli temiz caddeye baktığı için gürültülü kahvaltısı yetersiz
Stayed 2 nights in Sep 2024

10/10 Excellent

SANDRA

Muy bien situado
Stayed 2 nights in Sep 2024