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Rafaelhoteles Atocha

4.0 star property
Hotel with a 24-hour fitness centre, near Museo Nacional Centro de Arte Reina Sofía

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rafaelhoteles Atocha

Bar (on property)
Bar (on property)
Porch
Property amenity
Front of property
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
The price is €109
includes taxes & fees
15 Dec - 16 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (2 adult + 1 child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout curtains

Double Room (extra bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The price is €195
includes taxes & fees
4 Dec - 5 Dec
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About the area

Map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 12 min walk - 1.0 km
  • El Retiro Park - 20 min walk - 1.7 km
  • Prado Museum - 3 min drive - 2.3 km
  • Gran Via - 4 min drive - 3.3 km
  • Puerta del Sol - 4 min drive - 3.2 km

Getting around

  • Madrid Delicias Station - 8 min walk
  • Palos de la Frontera Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Cercanías Delicias - ‬8 min walk
  • ‪El Rincón Asturiano - ‬7 min walk
  • ‪Bodegas Rosell - ‬6 min walk
  • ‪Spoiler Bar - ‬6 min walk
  • ‪La Taguara - ‬1 min walk

About this property

Rafaelhoteles Atocha

Upscale hotel near Museo Nacional Centro de Arte Reina Sofía
Located close to Espacio Ibercaja Delicias and El Retiro Park, Rafaelhoteles Atocha provides a terrace, a garden and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • An electric car charging station, concierge services and a 24-hour front desk
  • 12 meeting rooms, free newspapers and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 245 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and deep-soaking baths
  • 32-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered parking on site (EUR 22 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (11,485 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 42.9 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 5 for children
  • Covered self-parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 42.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Frequently asked questions

Is Rafaelhoteles Atocha pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rafaelhoteles Atocha?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Rafaelhoteles Atocha on 15 Dec 2024 start from €108.9, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rafaelhoteles Atocha?

Self-parking is available for EUR 22 per night.

What time is check-in at Rafaelhoteles Atocha?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Rafaelhoteles Atocha?

Checkout is at noon.

Where is Rafaelhoteles Atocha located?

Located in Arganzuela, this hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias. El Retiro Park and Prado Museum are also within 1 mi (2 km). Palos de la Frontera Station is 8 minutes by foot and Delicias Station is 10 minutes.

Rafaelhoteles Atocha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1048 reviews" "
Rating 8 - Good. 447 out of 1048 reviews" "
Rating 6 - Okay. 134 out of 1048 reviews" "
Rating 4 - Poor. 49 out of 1048 reviews" "
Rating 2 - Terrible. 27 out of 1048 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ronny

Travelled with family
Liked: Cleanliness, staff & service
Nothing was unique Bare bone
Stayed 1 night in Oct 2024

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Najla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean rooms
Stayed 3 nights in Oct 2024

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness
The hotel was clean and functional but expensive for what you get. I didn't like the bar area set up. The room was spacious but there was nothing like water or coffee available.
Stayed 1 night in Oct 2024

2/10 Terrible

P

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is large and not tiny, the rooms are a good size, but our room had a few issues. The floors were not clean and also he room was noisy, you can hear people in the room above you. The area doesn't have a lot of food places nearby but uber was beneficial.
Stayed 3 nights in Oct 2024

6/10 Okay

Morag

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location (we wanted to be near Atocha train station and don't mind walking to reach attractions). Room was very clean and the bed fairly comfortable. Reception staff were welcoming and helpful. However, the first room we were given had a broken bed. We were moved to another room without any fuss, but that room smelled of stale smoke and had a broken door handle on the bathroom. Noise from the neighbouring room was very loud, we were able to identify what they were watching on TV and listen to them coughing. Breakfast buffet was good. We thought about eating dinner in the hotel but it was expensive and we couldn't find a member of staff so we went elsewhere. Overall, for the price paid I would expect more and would not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Twinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff. Thank you!
Stayed 2 nights in Aug 2024

8/10 Good

gerhard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was too small
Stayed 3 nights in Sep 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 6 nights in Aug 2024

10/10 Excellent

Nelson

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Shreya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Close to the bus and train station.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Booked for 3, get a 2.5 room and service
We book a room for 3 adults and they gave us a room with only two bed and a small folding bed for a kid. The third person did not have a good sleep. If asked for 3 and paid for 3 services need to be provided for 3 people.
Stayed 1 night in Aug 2024

10/10 Excellent

Natjelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Walking distance from Atocha train station.
Stayed 1 night in Jul 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención en sentido general, limpieza impecable y buen servicio en general
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was very efficient, clean and convenient. It met our purpose perfectly.
Stayed 1 night in Jul 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If in need of lodging close to train.
Easy check-in, great location close to train station.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the train station and we were able to walk there. We were also able to walk to the metro stations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10!!
It was great. Clean room. Free bottle of some amazing champagne, and the beds were comfortable!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

2/10 Terrible

Kinda

Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, not fancy but well put together, clean, and convenient. Helpful staff. Our room had a nice partially separated area and bed for our child.
Stayed 1 night in Jun 2024