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PCM Forum Alcalá

4.0 star property
Hotel with a 24-hour front desk, near Magisterial Cathedral of Saints Justo and Pastor

Choose dates to view prices

Photo gallery for PCM Forum Alcalá

Sun deck
Lobby
Porch
Lobby sitting area
Suite
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
The current price is €99
includes taxes & fees
11 May - 12 May

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Standard Double or Twin Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (Parking included)

Down duvets, in-room safe, desk, blackout curtains

Standard Double or Twin Room (Parking included)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Jetted bath
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room (3 Adults)

Down duvets, in-room safe, desk, blackout curtains

Superior Double or Twin Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Down duvets, in-room safe, desk, blackout curtains

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

Down duvets, in-room safe, desk, blackout curtains

Superior Double or Twin Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (3 Adults)

Down duvets, in-room safe, desk, blackout curtains

Standard Double or Twin Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802

What's nearby

  • Cervantes Birthplace Museum - 13 min walk - 1.1 km
  • Plaza Cervantes - 17 min walk - 1.4 km
  • University of Alcala - 18 min walk - 1.5 km
  • Convent of Las Clarisas de San Diego - 18 min walk - 1.6 km
  • La Garena Plaza Shopping Center - 4 min drive - 2.6 km

Getting around

  • Alcalá de Henares Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪El Gato Verde - ‬10 min walk
  • ‪La Belga - ‬9 min walk
  • ‪Nino Restaurante - ‬12 min walk
  • ‪La Taberna de Rusty - ‬12 min walk
  • ‪Terraza Hotel Rafael Alcalá - ‬2 min walk

About this property

PCM Forum Alcalá

Upscale hotel near University of Alcala
Located close to Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum, PCM Forum Alcalá provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Laventae, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Concierge services, a lift and meeting rooms
  • A banquet hall, luggage storage and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 132 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 17.60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16.50 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laventae

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,472 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.2 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16.50 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 35.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares

Frequently asked questions

Is PCM Forum Alcalá pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at PCM Forum Alcalá?

As of 5 May 2025, prices found for a 1-night stay for 2 adults at PCM Forum Alcalá on 11 May 2025 start from €99.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at PCM Forum Alcalá?

Self-parking is available for EUR 17.60 per night.

What time is check-in at PCM Forum Alcalá?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at PCM Forum Alcalá?

Checkout is at noon.

Where is PCM Forum Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 15-minute walk of Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum. Plaza Cervantes and Corral of Comedies Theater are also within 1 mi (2 km). Alcalá de Henares Station is 17 minutes by foot and Alcala de Henares La Garena Station is 29 minutes.

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PCM Forum Alcalá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 542 reviews
Rating 8 - Good. 210 out of 542 reviews
Rating 6 - Okay. 63 out of 542 reviews
Rating 4 - Poor. 27 out of 542 reviews
Rating 2 - Terrible. 15 out of 542 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area!
Stayed 5 nights in Apr 2025

8/10 Good

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable walk to town. Supermarket really close. Breakfast was great!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

6/10 Okay

María Eugenia

Liked: Cleanliness
.
Stayed 2 nights in Apr 2025

8/10 Good

Siobhain

Liked: Cleanliness, property conditions & facilities, room comfort
It was exactly as expected of a mid range hotel just outside town centre. Car parking was expensive.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

In general, very good. Nice big room room. Clean and comfortable. Only minor criticism would be that the sealant around the door to the balcony was damaged and that meant that the noise from the road outside came through.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing
Stayed 4 nights in Oct 2024

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in a perfect place to explore Alcala. Great hotel and good experience
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a night before our flight back home. The hotel was clean and it was in a nice area with ample parking. The room was clean and the shower was wonderful. I had to call down because the hairdryer was not working properly but they sent me one right away and it was great. Highly recommended!
Stayed 1 night in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a historic area

Modern rooms, clean bathroom. Breakfast was very good. Very helpful and friendly staff when it comes to taxi ordering, check out and welcoming pet animals on the room (alligator).
Stayed 3 nights in May 2024

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean and friendly staff members. Walking distance to the historical center and restaurants and stores.
Stayed 5 nights in Aug 2023

10/10 Excellent

mert

Liked: Cleanliness, staff & service, property conditions & facilities
The location is little far away from center but the staff is amazing. They were able to assist me with my early check out without any issues and they were very helpful

4/10 Poor

Irina

Disliked: Staff & service, amenities, property conditions & facilities
Front desk evenings guy is unpleasant, no hello no hi, never will stay in this hotel . Our room keys were disconnected without any reason.
Stayed 3 nights in Oct 2024

8/10 Good

Shehdeh

Liked: Cleanliness, staff & service
Staff and rooms are very wide
Stayed 3 nights in Nov 2023

8/10 Good

Paul Ike

Liked: Cleanliness, staff & service, amenities
Hotel is clean. Breakfast is super, but the WiFi signal is very weak. In the room, you hardly could play a WhatsApp video.
Stayed 7 nights in Oct 2023

6/10 Okay

ANA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay

Customer service at front desk was friendly and informative. Unfortunately, the cleanliness at the hotel was poor. Our side table was covered in food crumbs, the bathroom did not appear to have been cleaned, and the upstairs deck was unkept.
Stayed 1 night in Jul 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Property if great, I just didn’t like how there was a leak in restroom sink. A/C was strong which we loved
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Not bad but next time will go to different hotel

Room was clean but bins were full of trash. Lock did not work properly and hotel have only one iron to share for all the guests. Swimming pool on the on the roof was not working and without water in the mid of May.
Stayed 1 night in May 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is haft empty and still selling the room on line but told me that it is fully booked and upgrade is not possible. The VIP perk is a bottle of water. Free breakfast and free parking is not honored. I suggest Expedia to remove those hotels that do not honor VIP access from the VIP access list. It is unfair for those hotels that honor their VIP perks.
Stayed 1 night in Jun 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service, room comfort

Just Fine.

There was no mini fridge in the room. No conditioner, just shampoo-body wash all in one. The wall paper was coming away from the wall. You can tell the hotel gets a lot of wear and tear. Very quiet. Comfy bed. Expensive for what's offered. Fine not amazing.
Stayed 2 nights in Nov 2023

6/10 Okay

Chui Mei Alex

Liked: Cleanliness, staff & service, room comfort

Madrid trip

Location is far. The reception for checking in was not in welcome mood. We booked 3 persons room. It's not bad, clean and nice view. But the towel handle is broken. NO kettle is provided😟 and the fridge is broken down. Another reception came (luckily the checked-in one is off duty) to checking. David upgraded us to the suite room after our negotiation. It was much better although there is one socket is out of order, there are plenty sockets to use. But we couldn't go to swimming due to the problems delay, the pool is closed. David is nice and very helpful. Beware there is no kettle provided on normal room. The lobby is nice. There is a big supermarket nearby but closed on Sunday.
3 persons bedroom
Toilet
Suite room, sofa bed
Suite room bath room
Stayed 1 night in Jun 2024

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
El edificio esta abandonado, los platos de comer manchados. El personal de front desk no fueron amables, tampoco serviciales.
Stayed 5 nights in Apr 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó mucho haberme alojado en este hotel el personal muy amable, las instalaciones y dormitorio muy aseado me dió gusto dormir ahí. Lo considero excelente.
Stayed 1 night in Mar 2025