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"Very nice hotel and good service. "

"Great staff Good location, short walk to klcc "

"Very satisfy with our stay! Staff very friendly and they gave me a birthday cake! But they really need to update their booklet in the room, because it still show very old information like request DVD movie list, spa sauna timing until 11pm etc."

"Excellent location and outstanding food quality"

"Kids facilities are amazing which it’s important for families. The outdoor bbq buffet and shows was amazing The staff was very kind and helpful Lorena, and Ann from the lounge "

"Atmosphere, clean and design "

"Reservation team was quick in tacking the booking mistake made through Expedia and even had a little surprise for our honeymoon. All staff were friendly and helpful, buggy service to the mall was extremely convenient and save lots of walking. Skybar was an interesting experience and the view is top notch. Will be back again wherever we’re visiting KL"

"Our stay at the Shangri-La Hotel in Kuala Lumpur was simply outstanding. From the moment we arrived, we were welcomed with warm, attentive service that set the tone for an indulgent experience. The rooms were beautifully appointed, offering lovely views of the city, and the bed was incredibly comfortable. The breakfast buffet was a true highlight, with an impressive array of high-quality dishes from around the world, prepared to perfection. The spa and pool provided a tranquil escape, ideal for unwinding after a day out in the city. The only slight improvement could be the addition of a bar serving cocktails by the pool. Aside from that, everything was spot on. A superb experience, and I’d highly recommend it to anyone looking for a luxurious stay in Kuala Lumpur!"

"Amazing "