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Murano Resort Marrakech

4.0 star property
Hotel in Marrakech with 24-hour front desk and coffee shop/cafe

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Photo gallery for Murano Resort Marrakech

Deluxe Triple Room | Balcony
Bar (on property)
Deluxe Triple Room
Meeting facility
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Shower/bath combination
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Shower/bath combination
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Douar Abiad La Palmeraie, Marrakech, 40000

What's nearby

  • Majorelle Garden - 10 min drive - 7.0 km
  • Marrakech Plaza - 11 min drive - 8.1 km
  • Jemaa el-Fnaa - 11 min drive - 7.7 km
  • Bahia Palace - 11 min drive - 7.7 km
  • Le Grand Casino de La Mamounia - 11 min drive - 9.2 km

Getting around

  • Marrakech Central Station - 24 min drive
  • Marrakech (RAK-Menara) - 33 min drive

Restaurants

  • ‪Oasis Café Tafernaout - ‬10 min drive
  • ‪Station Service Al Baraka - ‬10 min drive
  • ‪Bruschetta - ‬9 min drive
  • ‪Al Baraka - ‬8 min drive
  • ‪Palais Soleiman - ‬8 min drive

About this property

Murano Resort Marrakech

Upscale hotel near Marrakech Plaza
You can look forward to a free manager's reception, a terrace and a coffee shop/cafe at Murano Resort Marrakech. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A front desk safe, meeting rooms and luggage storage
Room features
All guest rooms at Murano Resort Marrakech boast comforts, such as 24-hour room service and air conditioning, in addition to perks, such as free stocked minibars and bathrobes.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Coffee/tea makers and daily housekeeping

Languages

Arabic, English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MAD 140 for adults and MAD 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 700 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MAD 500 per stay
  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MAD 140 for adults and from MAD 100 for children
  • Airport shuttle fee: MAD 150 per room (one-way)
  • Rollaway bed fee: MAD 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Murano Marrakech
Murano Resort
Murano Resort Marrakech
Murano Hotel Marrakech
Murano Resort Marrakech Hotel Marrakech
Murano Resort Marrakech Hotel
Murano Resort Marrakech Marrakech
Murano Resort Marrakech Hotel Marrakech

Frequently asked questions

Does Murano Resort Marrakech have a pool?

Yes, this property has an outdoor pool.

Is Murano Resort Marrakech pet-friendly?

No, pets are not allowed at this property.

How much is parking at Murano Resort Marrakech?

Self-parking is free at this property.

What time is check-in at Murano Resort Marrakech?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Murano Resort Marrakech?

Checkout is at noon.

Does Murano Resort Marrakech provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 150 per room applies.

Where is Murano Resort Marrakech located?

Located in Annakhil, this hotel is 2.4 mi (3.8 km) from Museum Palmeraie and 2.4 mi (3.8 km) from Ksar Char-Bagh Hammam. Jemaa el-Fnaa and Musée Aman pour la Civilsation de l'Eau au Maroc are also within 6 miles (10 km).

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Murano Resort Marrakech Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 60 reviews
Rating 8 - Good. 23 out of 60 reviews
Rating 6 - Okay. 8 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

3.0/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour !!

Tres bon sejour a l'hotel Murano où le personnel etait à nos petits soins et la chambre etait tres propre. On entend un peu de bruit mais ce n'est pas genant. Les diverses piscines et le jardin rendent le cadre tres agreable. Je recommande
Stayed 9 nights in Oct 2021

10/10 Excellent

Sidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refuser de nous accueillir pour motif discriminatoire.
Stayed 1 night in Feb 2020

8/10 Good

SPITZ

Liked: Cleanliness, staff & service, room comfort

piscine principale en maintenance non precisé

Il aurait était intéressant de mentionner que la piscine principale (celle qui nous avait décidé à réserver dans cet établissement plutôt qu’un autre) était en rénovation/nettoyage ! Nous aurions opté pour un autre hôtel. Le personnel charmant a cependant rattrapé cet inconvénient
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Babafemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly the best choice of stay in Marrakech..

It was an amazing stay.. I’m definitely doing it again with my family.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Très belle hôtel chambre très propre personnel de très souriant et serviable cependant certains équipements comme la télévision ou encore le frigo ne fonctionne pas malgré notre relance auprès de la réception. Et enfin très déçu des taxes imaginaire de chambre de près de 90€ par nuit et un petit déjeuner à payer alors que l’on nous dit à l’arrive Que le petit déjeuner n’est pas accessible.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hôtel, un véritable havre de paix, un personnel au petit soin, tout est parfait
Stayed 3 nights in Oct 2018

8/10 Good

Anne, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Murano a améliorer

Un hôtel à fort potentiel qui malheureusement n’est pas à la hauteur des standards de service exigés. Une remise en état des lieux est plus que nécessaire ainsi qu’une formation du staff obligatoire. Chambre spacieuse mais deco vieillissante. Espace extérieur agréable. Point positif la faible fréquentation de l’hôtel qui permet de disposer des piscines seul. Directrice à l’écoute mais staff inexistant.
Stayed 7 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hôtel agréable en couple ou en famille. Tranquillité absolue et personnel discret. Qualité du petit déjeuner à revoir.
Stayed 4 nights in Aug 2018

10/10 Excellent

Sofiabousseva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Jason, uk

Liked: Cleanliness, staff & service, room comfort

nice hotel shambles of a city

never again ! twice now and I would stay in the bottom of my garden rather than go back , one of the most difficult and shambolic places there is on this earth.
Stayed 5 nights in Dec 2017

4/10 Poor

Bruno, Thun

Disliked: Cleanliness, property conditions & facilities

Ruhig gelegen im Palmenhain

Es war erholsam nach dem Trubel der Stadt im Murano Resort sich aufzuhalten. Das Team war zuvorkommend und freundlich mit einer Ausnahme.
Stayed 12 nights in Dec 2017

2/10 Terrible

Zakaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go!!!!

Hotel vetuste, nous avons été logé en chambre 411 où des notre arrivée, les premiers problèmes ont commencé à surgir: - Chasse des toilettes ne marche pas, - Literie vieillisante et lit très petit, - Cables électriques apparants, - Serviettes de bain insuffisantes, Mais surtout nous avons du passer une nuit blanche a cause d’une clim centrale très bruyante et dont le ventilateur fonctionnait toute la nuit et générait le bruit d’un vrai hangar industriel, pourtant ni moi ni mon épouse n’avons le sommeil léger. Nous avons demandé à être relogé, ce qui a été refusé, demandé a parler a quelqu’un de la direction, qui n’a pas souhaité ns recevoir. On nous à meme dit que c’était un jour férié et que la direction n’était pas joignable. Au bout de la 2e nuit et sans résoudre le problème, la seule solution proposée à 20H par la réception était de quitter l’hotel et de faire une réclamation a Expedia. Quel dommage d’en venir a un niveau d’accueil aussi bat et surtout irresponsable de mettre en vente des chambres d’un equipment tellement vétuste. Je ne reviendrai jamais !!!
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Il faut réagir très vite sinon la descente va être fatal
Stayed 4 nights in Dec 2017

10/10 Excellent

Lady-Gifty, Hollland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT HOTEL

Ik heb volop genoten van mijn verblijf in het Murano Resort. Ze waren heel erg vriendelijke service en klantgericht. ik zelf beheerst de Franse taal niet maar er was altijd wel iemand die mij in het Engels kon assisteren. Ze werken samen met een private/taxi bedrijf die voor goedkoop je overal naartoe brengen. Ik zou Murano Resort aan iedereen aanbevelen. Ze waren begripvol en geduldig.
Stayed 7 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Precioso entorno, pero la habitación deja que desear. No hay mesilllas de noche. Muy poca luz. Baño muy pequeño, habitación rara con la cama nada más entrar. El personal muy agradable. El hotel necesita una reforma urgente. Los accesos imposibles. Un camino de tierra muy bacheado. Sin señalizar. Imposible de encontrar si GPS. Muy lejos de la,ciudad. Necesitas coche para todo.
Stayed 2 nights in Nov 2017

2/10 Terrible

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet Hôtel est pourri la chambre très sale et Avec une odeur insoutenable je ne suis meme pas resté une nuit meme pas de TV française .acceuil affreux .cet Hôtel devrait être fermé pour insalubrité
Stayed 11 nights in Nov 2017

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort in beautiful setting

I wanted a few days in the sun - and got exactly that. The hotel is in the Palmeraie (huge palm grove) outside Marrakech itself. A shuttle can be ordered easily from the hotel. The food in the hotel was very good and the breakfasts were excellent. I'm happy to recommend the Murano Resort.
Stayed 5 nights in Nov 2017

8/10 Good

Sergio, Paris

Liked: Staff & service

Accueillant et personnel agréable

Hotel situé dans la Palmeraie, un peu en retrait du centre donc voiture de location obligatoire pour toute sortie extérieur. Pas beaucoup de monde en cette période, tant mieux, nous avons pu apprécier en journée le silence, la beauté du cadre, des très beaux jardins et la gentillesse du personnel de la piscine. Nous avons été loge tout au bout de l'hôtel dans des chambres sans grand luxe mais mignonnette, bonne literie, propre avec nécessaire de toilette inclus, malheureusement des chiens ont aboyés toutes les nuits ne nous laissant dormir et mettant nos nerfs à rude épreuve. Nous l'avons signalé à la réception qui nous à informé être au courant mais ce ou ces chiens étant extérieur à l'hôtel... Malika, adorable réceptionniste, en bonne professionnel nous a offert le petit déjeune en compensation.
Stayed 2 nights in Oct 2017

8/10 Good

Christine

Liked: Staff & service
Séjour agréable. Hotel nécessitant un peu de rénovation.
Stayed 3 nights in Oct 2017

8/10 Good

Marwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idéal pour couple à la recherche d'intimité!

Situer au milieu de la palmeraie, Hôtel agréable endroit paisible idéal pour se reposer au calme et se ressourcer.. très bon service !
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

stéphanie, Paris

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

NUIT DU 17 au 18 JUILLET

salle de bain trop petite . très mal éclairée petits déjeuners pas très copieux