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Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Lobby
Single Room, 1 Bedroom, Smoking
Exterior
Free daily buffet breakfast

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is €44
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 41 of 41 rooms

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 3 Single Sofa Beds

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
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About the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • Shijimikan Museum - 2 min drive - 2.2 km
  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Tamatsukuri Onsen - 7 min drive - 8.1 km
  • Tamatsukuri Hot Spring - 8 min drive - 9.0 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo (IZO) - 31 min drive

Restaurants

  • ‪スターバックス - ‬7 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬8 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Property highlights
Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, laundry facilities and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A vending machine and a 24-hour front desk
Room features
All 316 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles and daily housekeeping

Languages

Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Universalhotel ?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 18 Aug 2025 start from €43.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Checkout is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

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Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 32 out of 241 reviews
Rating 8 - Good. 67 out of 241 reviews
Rating 6 - Okay. 85 out of 241 reviews
Rating 4 - Poor. 39 out of 241 reviews
Rating 2 - Terrible. 18 out of 241 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Sumikawa

Liked: Cleanliness, staff & service, amenities
Reasonable price and near station. Good hotel.
Stayed 1 night in Oct 2024

8/10 Good

Mohammadreza

Liked: Cleanliness, staff & service, amenities
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025

4/10 Poor

Yuji

Disliked: Cleanliness, staff & service, property conditions & facilities
low cost but ….
Stayed 2 nights in Jun 2025

4/10 Poor

Kin Fai

Disliked: Cleanliness, property conditions & facilities
Super old hotel, light off in lobby, just like under construction
Stayed 2 nights in Aug 2024

4/10 Poor

hidemoto

Disliked: Cleanliness, amenities, property conditions & facilities
朝夕は食事がついている点は良い
Stayed 1 night in Jul 2025

8/10 Good

えみ

Liked: Staff & service
喫煙室とってたけど、子供が臭い無理で禁煙室に変えれませんか？と尋ねたら、快く変更してくれました 大浴場が使えないから、近くにお風呂やさんあったらよかったのになぁーと思いました スタッフの方も丁寧な対応でよかったですよ リニューアルできたらいいのにねー
Stayed 3 nights in Jul 2025

6/10 Okay

ふじお

Stayed 1 night in Jul 2025

10/10 Excellent

masamitsu

Liked: Staff & service
安く泊まれて良し 経営が難しいかもしれないが、頑張ってほしい また使わせて頂きます。
Stayed 1 night in Jul 2025

4/10 Poor

Mami

Disliked: Cleanliness, property conditions & facilities
ネットで上がっているエントランスロビーの昭和レトロだったが光熱費削減かメインの照明がついていなくて暗い、気分が下がる。朝食、夕食ついているのはとても助かったが、夕食時の食事の盛りつけ方（ご飯のよそいかた）なんでもないと思っているのか、ちょっとした気遣いが見られない（女性の方は気配りあったが男性に問題）。浴室のカビ、虫。ベッドメイキングなど居室は◯。せっかく今のブームの昭和レトロの箱があるのだから（建物）、一心覚悟して投じたらめちゃくちゃ流行ると思います。
Stayed 2 nights in Jun 2025

6/10 Okay

HISAKI

Disliked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in Jun 2025

8/10 Good

???

Liked: Staff & service
駐車場入庫に時間を要し、渋滞になる。
Stayed 1 night in Jun 2025

8/10 Good

Takahiro

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

???

Disliked: Cleanliness, amenities, property conditions & facilities
なんと！Wi-Fiが全室使えるように！なってました！ ホームページには秋ごろ大浴場も使えるようになるとか！ でも所々清掃されていない箇所が見受けられますウエットテッシュは必需品です シャワーの受ける金具が緩くなっていてあっちこっちに放水状態ソレぐらいは直して欲しい
Stayed 3 nights in Jun 2025

8/10 Good

???

Liked: Amenities
施設は古さもありましたが、コスパが良かった。食事もついておりお得感がありました。場所も駅裏で良かった。
Stayed 1 night in Jun 2025

4/10 Poor

HIROYA

Stayed 1 night in Jun 2025

6/10 Okay

マリコ

Disliked: Cleanliness, property conditions & facilities
夕食、朝食はとても良かったです！ 部屋も広かった。 空気清浄機がほしかったです。
Stayed 1 night in Jun 2025

10/10 Excellent

けいいち

Liked: Cleanliness, property conditions & facilities
丁寧な対応でこちらからの質問にも丁寧に答えてくれました。部屋も綺麗で設備やアメニティもかなり良かったと思います。
Stayed 1 night in Jun 2025

6/10 Okay

かずよし

Stayed 2 nights in May 2025

10/10 Excellent

KENICHIRO

Liked: Cleanliness, amenities, property conditions & facilities
お値段以上の居心地
Stayed 1 night in May 2025

6/10 Okay

???

Disliked: Cleanliness
お値段も安く　食事付き ですが旅慣れた人向きです Wi-Fiはありません 充電するのにコンセント＋長めの充電コード ウエットテッシュなど用意しておくと良いですね
Stayed 4 nights in May 2025

8/10 Good

ひろゆき

Liked: Amenities
Stayed 1 night in May 2025

8/10 Good

tomonori

Liked: Cleanliness, amenities
古いホテルです。 部屋にコンセントが少ないのと部屋でワイファイが、使えないのが改善要望です。 ３人一部屋で利用させていただきましたが部屋は清潔で狭くはなかったと思います。
Stayed 1 night in May 2025

4/10 Poor

みき

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
兎に角古い。バスルームの所々カビがある。トイレも隅々迄掃除されてない。二食付きでこの値段ならしようがないかもしれないが、
Stayed 1 night in May 2025

2/10 Terrible

ナオヤ

Disliked: Cleanliness, amenities, property conditions & facilities
安かろう悪かろうはある程度覚悟はするが、古いのは仕方ないにしても、入室した瞬間、カビ臭く、ユニットバスは赤や黒のカビだらけ、シャワーもポタポタ出てるし、窓のカーテンも若干外れてるし、もはや不気味というレベル…さすがにリピートは厳しいでしょうね
Stayed 1 night in May 2025