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Shinshu Matsumoto Utsukushigahara Onsen Shoho

3.5 star property
Hotel in Matsumoto with sauna and 24-hour front desk

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Photo gallery for Shinshu Matsumoto Utsukushigahara Onsen Shoho

Front of property – evening/night
Japanese Western Room with living room and Open Air Bath (70sqm)
East Building Japanese Room with living room and Mist Sauna (55sqm)
Japanese Western Room with living room and Open Air Bath (70sqm)
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room with Private Bathroom

Triple Room with Private Bathroom

Triple Room with Private Bathroom

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Style Room, West building

Japanese Style Room, West building | In-room dining

Japanese Style Room, West building

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 5
  • 1 Single Futon

View all photos for East Building Japanese Room with living room and Mist Sauna (55sqm)

East Building Japanese Room with living room and Mist Sauna (55sqm)

East Building Japanese Room with living room and Mist Sauna (55sqm)

Highlights

Sauna
Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 55 sq m
  • City view
  • Sleeps 5
  • 5 Single Futons

View all photos for East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • 56 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Twin Room with Private Bathroom

Twin Room with Private Bathroom

Twin Room with Private Bathroom

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Modern Traditional Single Room, Non Smoking (No View, Shared bath)

Modern Traditional Single Room, Non Smoking (No View, Shared bath)

Modern Traditional Single Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Modern Japanese Style Room, Non Smoking (No View, Shared bath)

Modern Japanese Style Room, Non Smoking (No View, Shared bath)

Modern Japanese Style Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Futons

View all photos for Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Room with living room and Open Air Bath (70sqm)

Japanese Western Room with living room and Open Air Bath (70sqm)

Japanese Western Room with living room and Open Air Bath (70sqm)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
In-room safe
  • 70 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
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About the area

Map
527 Satoyamabe, Matsumoto, Nagano-ken, 390-0221

What's nearby

  • Asama Hot Spring - 3 min drive - 3.0 km
  • Matsumoto Performing Arts Center - 5 min drive - 4.0 km
  • Matsumoto City Museum of Art - 5 min drive - 4.0 km
  • Matsumoto Castle - 5 min drive - 4.6 km
  • Alps Park Matsumoto - 8 min drive - 5.6 km

Getting around

  • Matsumoto Station - 6 min drive
  • Midoriko Station - 20 min drive

Restaurants

  • ‪手打ち蕎麦兎々屋 - ‬4 min drive
  • ‪ガッツだ!ニボジロー - ‬4 min drive
  • ‪炭火焼肉くらた - ‬2 min drive
  • ‪丸山中華蕎麦店 - ‬18 min walk
  • ‪CAFE with DOG ”CUE” - ‬9 min walk

About this property

Shinshu Matsumoto Utsukushigahara Onsen Shoho

Hotel near Matsumoto Castle
You can look forward to an indoor mineral hot spring (onsen), a terrace and a garden at Shinshu Matsumoto Utsukushigahara Onsen Shoho. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and conference space.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and bike hire
  • Hot springs on-site, karaoke and luggage storage
Room features
All 97 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Fridges, coffee/tea makers and phones

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 2,200 per person
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Hot springs
  • Hot tub
  • Karaoke
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Dinner is available by reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Public baths and chartered baths are available from 5 AM until midnight.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Shoho Matsumoto
Shoho Hotel
Shoho Matsumoto
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel
Shinshu Utsukushigahara Onsen Shoho Hotel
Shinshu Utsukushigahara Onsen Shoho
Shinshu Utsukushigahara Onsen
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel
Shinshu Matsumoto Utsukushigahara Onsen Shoho Matsumoto
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel Matsumoto

Frequently asked questions

Is Shinshu Matsumoto Utsukushigahara Onsen Shoho pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Self-parking is free at this property.

What time is check-in at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Check-in start time: 3 PM; check-in end time: 10:00 AM.

What time is check-out at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Checkout is at 10 AM.

Where is Shinshu Matsumoto Utsukushigahara Onsen Shoho located?

Situated in Matsumoto, this hotel is within a 15-minute walk of Utsukushigahara Onsen and Matsumoto Folkcraft Museum. Asama Hot Spring and Agatanomori Park are also within 2 miles (3 km).

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Shinshu Matsumoto Utsukushigahara Onsen Shoho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Stayed 1 night in Mar 2023

10/10

Stayed 1 night in Dec 2022

10/10

スタッフの心配りが行き届いて気持ちいい。 お風呂も清潔に管理されていました。 コロナへの対応も素晴らしいと感じました。
Stayed 1 night in Sep 2022

10/10

Stayed 1 night in Sep 2022

8/10

ソーシャルディスタンスが充分にとれるよう、レストランのテーブル配置や衝立で仕切りがなされていて、安心して利用できました。プライバシーもディスタンスも守られ、お風呂も広々しているので、脱衣も洗い場も浴槽も安心して過ごせました。
Stayed 1 night in Aug 2022

10/10

Stayed 1 night in Feb 2020

4/10

Stayed 1 night in Jan 2020

10/10

市内から１０分程で着く高台に建つホテルです。駐車場も広く、玄関でのお出迎えも気持ちの良いものでした。ロビーも解放感があり松本市内を見渡せる景観は素晴らしいです。景観なしの部屋でしたが特に気になることはありませんでした。全体的に満足できる滞在でしたが、特に温泉は素晴らしかったです。展望風呂は男女入替え制で松本市内の眺望が楽しめる半露天風呂で気持ち良いのですが、それよりも庭園風呂は綺麗に清掃されており露天風呂は長く入っていられる程湯温も程よくリラックス効果は抜群でした。内風呂はとても広く、2つの湯ぶねで温度の違う造りとなっておりこれもまた良かったです。温泉に入ってのんびりするのにはお勧めです。泊まった日は生憎の天気でしたが、お天気の良い晴れた日は星空が楽しめるのではないでしょうか。是非また訪れたいホテルです。
Stayed 1 night in Jan 2020

10/10

酒店很大，设施齐全，我们的房间正对松本城，夜景很美，温泉设施很好，尤其美人汤池，室外汤池正对夜景，虽然温泉水一般，但性价比实在很高，非常值得一去的酒店
Stayed 1 night in Jan 2020

6/10

Ok cool place, not cheap. But be prepared, this is a really local Japanese hotel. Almost no one speaks English behind the desk. The rooms are Japanese Rooms with Tatami, the Onsen's are beautiful and the key feature of the hotel. It's quite luxurious by Japanese standards but recognise you will probably be the only foreigners in the entire hotel. But a warning as they they played tricky in the booking. Booked two months in advance, non-smoking, city view. 24 hours before the booking they contacted me to say they had no non-smoking rooms so downgraded my a room with no view, and no toilet. Oh and if I wanted to upgrade, they offered to double what I was paying. Not cool, not acceptable. Thanks to Hotels.com and several panic emails we got sorted but this I found very scary way of managing. Was it because it was easier frustrate the foreigners then the locals? Having no one to speak English made it more a challenge. Thanks Hotels.com. You saved the day. So yes once we got there some things sorted out and found a nice staff member that helped, but be prepared this is a really local experience and don't expect the western sensibilities. It's a local culture, local way, and so it has its cool adventure side as well as its hiccups.
Stayed 1 night in Dec 2019

10/10

Stayed 1 night in Nov 2019

8/10

Stayed 1 night in Nov 2019

6/10

Stayed 1 night in Oct 2019

10/10

夕食のおもてなしが一番良かったです。 部屋はとても広く家族四人ゆっくり過ごせました。四人とも大満足で帰りました。 全て満足でした。ありがとうございました。
Stayed 1 night in Oct 2019

10/10

Fantastic location with a great view over the city of Matsumoto. The Onsens are wonderful, spacious and modern. Definitively worth booking a private onsen. Breakfast buffet has a broad set of choices of Japanese and western dishes. Staff is very friendly and speaks English.
Stayed 2 nights in Oct 2019

8/10

食事の時のボイラーの音が気味悪かったけど、我慢できる範囲。部屋は、安い部屋にしたから狭かった。食事のときの担当の方の接客がとてもよかった。今度は、部屋をグレードアップしてまた泊まりたい！
Stayed 1 night in Oct 2019

8/10

温泉三昧で、とてもゆっくり過ごせました。又、行きたいと思っています。
Stayed 1 night in Sep 2019

10/10

食事とスタッフのサービスが良かった
Stayed 1 night in Sep 2019

10/10

Stayed 2 nights in Aug 2019

8/10

お風呂が広くて、朝食が美味しかったです。 デザートのスイカも美味しかったです。
Stayed 1 night in Jul 2019

8/10

トイレの空調不足にホコリが溜まっている
Stayed 1 night in Jul 2019

10/10

予約時に夕食を申し込み忘れた その場で対応してくれてありがとう
Stayed 1 night in Jul 2019

6/10

宿自体はとても良いですがあてがわれた部屋は最低クラスだったかと。値引率の表示の仕方には疑問が残るのと、部屋が眺望のない部屋だったのは納得がいっていません。
Stayed 1 night in Jul 2019

10/10

夜遅く到着したのにも関わらず、丁寧に対応してくださいました。 朝食の種類も豊富で美味しかったです。お部屋に持って帰れる珈琲サービスの心遣いが嬉しかったです。 お風呂の終了時間が24時と聞いていたのですが、23時に閉まるお風呂もあり、そこには入れず残念でした（男女入れ替えの展望風呂で、翌朝彼は入れました）。
Stayed 1 night in May 2019

4/10

清潔感が有り、食事も程よい量で、味も良く満足でした
Stayed 1 night in May 2019