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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Eco-certified Birmingham hotel connected to the convention centre, steps from Resorts World Birmingham

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Indoor pool, pool loungers
Front of property – evening/night
5 bars/lounges
Bowling

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Parking available
    Parking available
The price is €108
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Electric kettle
Espresso maker
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/bath combination
Electric kettle
Espresso maker
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/bath combination
Electric kettle
Espresso maker
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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7.8 out of 10, Good, (655)
The price is €111
includes taxes & fees
8 Dec - 9 Dec
Hilton Birmingham Metropole
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About the area

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Resorts World Arena - 2 min walk - 0.2 km
  • The Bear Grylls Adventure - 3 min walk - 0.3 km
  • Santai Spa - 4 min walk - 0.4 km
  • National Exhibition Centre - 5 min walk - 0.5 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale eco-certified hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley and a rooftop terrace. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 10 casino gaming tables and 30 slot machines. Treat yourself to a massage, a facial or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping centre on-site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • English breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and a front desk safe
  • ATM/banking services, luggage storage and a lift
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All 184 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets and bathroom emergency pull cords
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 8 Dec 2024 start from €108.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Genting Hotel & Spa at Resorts World Birmingham?

Self-parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Checkout is at 11 AM.

Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps away from Resorts World Birmingham, Santai Spa and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1003 reviews" "
Rating 8 - Good. 169 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful hotel very clean great location
Stayed 2 nights in Nov 2024

8/10 Good

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Always an amazing experience
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was only for convenience we stayed at this hotel as attending a Vox centre conference For this reason it was good for my needs
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
My sister and I stayed for one night on the third floor of the hotel. Unfortunately, we were not provided with a Wi-Fi code, which was inconvenient considering the cost of £300 for one night. The twin beds were uncomfortable and lumpy. However, the room was spotless and the location was excellent. The breakfast was delicious, although it took some time for a staff member to attend to us. In summary, the hotel's prices are high due to its convenient location im guessing!
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room very clean excellent breakfast
Stayed 1 night in Nov 2024

8/10 Good

Manjinder

Stayed 1 night in Oct 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and facilities. Rooms have very thin walls, could hear someone in next room coughing all night which was irritating.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with our stay. My friend & I stayed as part of 40th birthday and the hotel have been amazing in setting a surprise for me at the request of my friend. Very happy to recommend to friends and family ❤️
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was lovely although hot tub was out of order which was disappointing. Fantastic bar on the rooftop selling great cocktails.
Stayed 1 night in Oct 2024

10/10 Excellent

shirley, Uxbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and helpful. Lots of restaurants, bars and entertainment. Great place for a long weekend chill out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven, Garstang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for NEC conference.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and comfortable thank you so much
Stayed 1 night in Sep 2024

10/10 Excellent

Sinetta, Derby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 8 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Quick night away for our anniversary, lovely room, vibe and easy to access restaurants and activities
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 2 nights in Aug 2024

6/10 Okay

Joanna

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for local amenities
Lovely hotel, good value and convenient for the casino or NEC. Downside to the area is limited breakfast options especially if you are with elderly people who can't walk far. Staff at hotel courteous and helpful and I requested adjoining rooms and they accomodated my request.
Stayed 1 night in Aug 2024

10/10 Excellent

sarabjeet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view and access to restaurants and cinema one step away. great customer service at desk and parking is validated at reception overall great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2024