AC Hotel by Marriott Birmingham

4.0 star property
Eco-certified Birmingham hotel connected to a shopping centre, steps from The Mailbox

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Deluxe Room, 1 King Bed
Lobby
Lobby
Superior Room, 1 Queen Bed with Sofa bed, Canal View | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Laundry
The price is €91
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed with Sofa bed, Canal View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - double
Blackout curtains
  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Canal View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Bathrobes
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL

What's nearby

  • The Mailbox - 1 min walk - 0.1 km
  • O2 Academy Birmingham - 7 min walk - 0.6 km
  • International Convention Centre - 8 min walk - 0.7 km
  • Utilita Arena Birmingham - 11 min walk - 0.9 km
  • Bullring & Grand Central - 14 min walk - 1.2 km

Getting around

  • Brindley Place Tram Stop - 8 min walk
  • Birmingham (QQN-New Street Train Station) - 10 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Côte - ‬1 min walk
  • ‪Pad Thai Restaurant & Karaoke Bar - ‬4 min walk
  • ‪Elio Cafe - ‬2 min walk

About this property

AC Hotel by Marriott Birmingham

Upscale eco-certified hotel near The Mailbox
Located close to The Alexandra Theatre and O2 Academy Birmingham, AC Hotel by Marriott Birmingham provides designer shops on-site, a coffee shop/cafe and a library. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
Other perks include:
  • Buffet breakfast (surcharge), access to a nearby health club and express check-out
  • Express check-in, a 24-hour front desk and multilingual staff
  • Luggage storage, a front desk safe and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 90 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 49-inch Smart TVs with cable channels
  • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac By Marriott Birmingham
Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

Frequently asked questions

Is AC Hotel by Marriott Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at AC Hotel by Marriott Birmingham?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Birmingham on 24 Dec 2024 start from €91.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at AC Hotel by Marriott Birmingham?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at AC Hotel by Marriott Birmingham?

Checkout is at noon. Late check-out is available for a fee.

Where is AC Hotel by Marriott Birmingham located?

Located in Birmingham City Centre, this eco-certified hotel is within a 10-minute walk of The Mailbox, O2 Academy Birmingham and The Alexandra Theatre. International Convention Centre and Victoria Square are also within 10 minutes. Brindley Place Tram Stop is 8 minutes by foot and Grand Central Tram Stop is 8 minutes.

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1000 reviews" "
Rating 8 - Good. 242 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Comfortable bed
Stayed 1 night in Nov 2024

10/10 Excellent

Ric

Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It looked as if rooms had been recently refurbished. Spotless and catered for all needs. Staff friendly and helpful. Breakfast good and catered well for my gluten free diet. Only problem was the room was a little cold and could not change setting on heating unit.
Stayed 1 night in Nov 2024

8/10 Good

William

Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.
Stayed 1 night in Nov 2024

8/10 Good

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed the one night, but staff were super helpful. Bed was good, room clean, although should get rid of the sofa bed well worn, and lets room down a shade. Breakfast was great. Really nice touch was fire alarm went off during the night for a few minutes, awoke to a letter of apology from the hotel. Nice touch. Would stay again if in the area
Stayed 1 night in Oct 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great; by the canal - within 15 minutes walk to New Market station, and less than 15 minutes walk to Utilita Arena. The staff, Ian at check-in and Lee at desk past midnight, were great! Welcoming and happy to help. I enjoyed my stay. No complaints.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It maybe would be nice to have a regular Bar Tender rather than the receptionist having to run about,
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Marti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aeon at front desk was very knowledgeable about the area, restaurant recs, etc. Loved him!
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the city centre and next to the interesting and unique Gas Street Basin. Lots of food possibilities within easy reach and old fashioned pubs a short walk along the canal.
Stayed 1 night in Aug 2024

10/10 Excellent

Verity-Jade

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: - staff were lovely and polite. - the hotel and room were clean. - The room was large and spacious. - The bathroom was clean and modern. - there were also separate face towels which you don’t often get in hotels (usually only hand towels/bath sheets) - Breakfast was tasty with good options. - location is great for drinks/dinner, right in the heart of the mailbox. - large bed in the room, felt like a super kingsize. Cons: - the walls are paper thin so you can hear people in their bedrooms and you can hear people walking around above you and you can hear full conversations and passing vehicles on the street. - We couldn’t get the air-con to work properly (we couldn’t get the temperature up in the evening or down in the morning). - the sink and shower drains were blocked, so much so that when I showered in the morning I had to set the power to half because otherwise the water overflowed onto the floor. - the toilet seat also seemed broken as it was lopsided but weirdly couldn’t be moved into the correct position - not a big deal but the lighting in the bathroom isn’t great for doing make up and the only other mirror in the room is on the back of the front door where there isn’t good lighting either (bit of a pain as we were staying over due to a wedding) - the bed, whilst large, was hard and uncomfortable and the pillows were not comfortable either (also had very noisy sheets) Overall, whilst I would like to say I would stay again, I don’t think I would.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Staff friendly room clean and cafe next door very good. Easy walk to Arena and good range of pubs / restaurants within 5 min walk. Room very noisy - road outside . Didn’t realise our twin would have connecting doors could hear the conversation from adjoining room.
Stayed 3 nights in Aug 2024

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

2/10 Terrible

Louise

Stayed 2 nights in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Makiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024