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Grand Hotel Melbourne

4.5 star property
Victorian Melbourne hotel in Docklands with a fitness centre

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Photo gallery for Grand Hotel Melbourne

Spa
Executive Studio Apartment
Exterior
Terrace/patio
Bar (on property)
Located near Crown Casino, Grand Hotel Melbourne offers an elegant retreat. Relax in the garden or unwind at the spa and enjoy Indian cuisine from Gaylord Restaurant. With a library, fireplace in the lobby, and helpful staff previous guests have praised.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
  • Air conditioning
The current price is €108
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area

Standard Two Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room

Standard One Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment

Executive Studio Apartment

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment

Standard Studio Apartment

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room

Executive Two Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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8.8 out of 10, Excellent, 1,012 reviews
The price is €109
includes taxes & fees
16 Feb - 17 Feb
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About the area

Map
33 Spencer St, Docklands, VIC, 3000

What's nearby

  • SEA LIFE Melbourne - 5 min walk
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 6 min walk
  • Marvel Stadium - 10 min walk
  • Melbourne Central - 3 min drive

Getting around

  • Southern Cross Station - 5 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Red Rooster - ‬4 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪State of Grace - ‬4 min walk

About this property

Grand Hotel Melbourne

Historic boutique hotel near SEA LIFE Melbourne
Located close to Crown Casino and Melbourne Convention and Exhibition Centre, Grand Hotel Melbourne provides a terrace, a garden and a library. For some rest and relaxation, visit the sauna or the steam room. The on-site Indian cuisine restaurant, Gaylord Indian Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Limo/town car service, self-parking (surcharge) and barbecues
  • Smoke-free property, concierge services and a porter/bellboy
  • Free newspapers, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Grand Hotel Melbourne boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels and DVD players
  • Kitchens, fridges and dishwashers

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Frequently asked questions

Does Grand Hotel Melbourne have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Grand Hotel Melbourne?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Melbourne on 23 Feb 2025 start from €108.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Melbourne?

Self-parking is available for AUD 35 per day.

What time is check-in at Grand Hotel Melbourne?

Check-in start time: 3:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Melbourne?

Checkout is at 10:00 AM.

Where is Grand Hotel Melbourne located?

Located in Docklands, this historic hotel is within a 5-minute walk of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Crown Casino and Marvel Stadium are also within 15 minutes. Southern Cross Station is 5 minutes by foot and Flagstaff Station is 16 minutes.

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Property conditions & facilities
Friendly staff. Large rooms. Definitely recommend & we would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, incredibly helpful and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Denis from reception was very helpful. Remembered information about and made the stay a very positive experience.
Stayed 1 night in Jan 2025

2/10 Terrible

George Ellis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The management was great. The hotel was run down and noisy.
Stayed 6 nights in Jan 2025

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Lovely room, with mezzanine bedroom. We had an issue when the door from the pool stuck & we couldn't get anyone to respond for a while. Put us off going out there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great for city access. Perfect for parking. Great rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old hotel is awesome, I had a great room situated on the corner of the building. The staff were very friendly and helpful and made me feel welcome as soon as I walked in. The hand written note and chocolates on the table when I entered the room was a lovely surprise. I would definitely stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Jeanine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Surely This was not the property I had stayed at before! Thin sheets .. dirty vents. Curtains off their tracks.. and who the heck charges for a Nespresso coffee pod. No breakfasts… and the main foyer was like walking into a cheap self serve backpackers! Look I can’t fault the 2 team members who I saw .. they were polite. I went to the spa and was greeted by the thickest greasiest flick of what I assumed was skin .. ewwww… outta there! The entry to the hotel which the lovely garden pots.. full of cigarette butts. I was very disappointed. Will not return. Did not see one room service or maintenance service person.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such a reasonable price, this hotel was located perfectly within walking distance to marvel stadium for a concert we were attending. It’s also very central and within walking distance to a lot of places we wanted to explore. Transportation was readily accessible, as well as lots of dining options located just up the road, open all hours. Staff were fantastic, extremely friendly and helpful, particularly Denis. We will definitely be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Annarita

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Stayed 2 nights in Sep 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment spacious, well appointed and the welcome card and chocolates were a lovely touch. However, we wouldn’t stay again. The place is so spooky. See pics
Stayed 3 nights in Sep 2024

8/10 Good

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service
The room hacy no stairs and close to lift.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jon

Stayed 3 nights in Sep 2024

10/10 Excellent

nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the area safe and walkable if not you can catch a free tram.
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was A , we have never felt so comfortable and welcome!
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage property and as the name says very grand. Staff were very welcoming and personable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop over
I was welcomed beautifully. Very clean and spacious hotel. Very handy to Southern Cross Station
Stayed 1 night in Aug 2024

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and roomy with everything you need for a comfortable stay. Bed was very comfortable and the view was awesome.
Stayed 1 night in Aug 2024