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Pan Pacific Melbourne

5.0 star property
Luxury Melbourne hotel connected to the convention centre, steps from Melbourne Convention and Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Melbourne

Exterior
Exterior detail
Panoramic Suite (Pacific Club Access) | View from room
Yarra Suite (Pacific Club Access)
Panoramic Suite (Pacific Club Access)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
The price is €186
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Two Bedroom Bay View Suite

55-inch LCD TV with digital channels, TV, pay films

Two Bedroom Bay View Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom City Skyline Suite

55-inch LCD TV with digital channels, TV, pay films

Two Bedroom City Skyline Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premium bedding, minibar, in-room safe, desk

Premier King Room with City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Family Queen Room

Family Queen Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Pacific Club Room (Pacific Club Access)

Premium bedding, minibar, in-room safe, desk

Pacific Club Room (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.0 km
  • DFO South Wharf - 1 min walk - 0.1 km
  • Crown Casino - 8 min walk - 0.7 km
  • SEA LIFE Melbourne - 13 min walk - 1.1 km
  • Melbourne Central - 5 min drive - 4.3 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury family-friendly hotel near Melbourne Convention and Exhibition Centre
Located close to DFO South Wharf and Crown Casino, Pan Pacific Melbourne provides a corner/local shop, a terrace and a shopping centre on-site. The on-site restaurant, Dock 37 Bar and Kitchen, offers breakfast and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • 8 meeting rooms, ATM/banking services and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 396 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with deep-soaking baths and free toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 35 per day)
  • Secured, covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 48 for adults and AUD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 180.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 48 for adults and from AUD 24 for children
  • Covered self-parking fee: AUD 35 per day
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Is Pan Pacific Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pan Pacific Melbourne?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Melbourne on 10 Dec 2024 start from €186.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pan Pacific Melbourne?

Self-parking is available for AUD 35 per day. Valet parking is available for AUD 65 per night.

What time is check-in at Pan Pacific Melbourne?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pan Pacific Melbourne located?

This family-friendly Melbourne hotel is located on the riverwalk, just steps away from Melbourne Convention and Exhibition Centre and DFO South Wharf. Crown Casino and SEA LIFE Melbourne are also within 15 minutes. Southern Cross Station is 16 minutes by foot and Flinders Street Station is 22 minutes.

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1002 reviews" "
Rating 8 - Good. 191 out of 1002 reviews" "
Rating 6 - Okay. 65 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were made to feel very welcome, our room had the beautiful morning sun and view of the river . We had everything we needed in the room, including a good hairdryer . We stayed in the king pacific room and it included breakfast and evening drinks and nibbles which was perfect for us.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view, fantastic bed and pillows
Stayed 1 night in Nov 2024

8/10 Good

Geoffrey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, but annoying whenever someone comes in the room (like to replenish water bottles at night) they take the room key in the electricity slot. So you return to a room with the wrong temperature and complete darkness.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a conference at the convention centre - extremely convenient. Lots of restaurants nearby and walking along the riverfront. Gym good - similar to other hotels of a similar standard, no pool unfortunately.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Business traveller
Liked: Property conditions & facilities
Still the best hotel in Melb for access from airport, straight off freeway and in. Fantastic rooms with amazing views and soft bed. Just need to get the staff firing and attention to detail could be a Melbourne landmark.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Danny

Stayed 1 night in Sep 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. We really like it for it's distance to shops but also that it makes you walk more as it is not right on the door stop of the city. Disappointed not to be offered a welcome drink. Reception staff both excellent on arrival and departure. thank you for another great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Winnie, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is exceptional. Everyone is so lovely, welcoming and helpful. Sabrina went above and beyond to deliver milk for my toddler during the morning rush. Thank you again!
Stayed 1 night in Oct 2024

10/10 Excellent

Mack

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The Pacific Club lounge was an added benefit—nice relaxing area with breakfast in morning, good snacks drinks and food in evenings from 5-7:00. The breakfast was excellent in both restaurant and Club. Would definitely stay there for convention Centre access or convenience to downtown. Restaurants are better on other side of River.
Stayed 4 nights in Sep 2024

10/10 Excellent

Riccardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms Fantastic breakfast! Really nice staff Thermostat worked well Bed was comfy (pillows acceptable) Like the area and the views but things around the hotel closes really early in the evening Decent parking Overall great place, even 'for the money'
Stayed 6 nights in Sep 2024

10/10 Excellent

Deepak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay there! Would love to book again whenever i visit to Melbourne
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Naika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location and comfortable rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevork

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so lovely, service and location was excellent. Also the most beautiful robes I have ever tried .
Stayed 1 night in Aug 2024

8/10 Good

Apurva

Travelled with family
Liked: Amenities
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favourite places to stay
Always love to stay here. Clean convenient great views. Love it. The breakfast can be hit and miss. When its good its excellent. Always predictable in being good.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked it was close to tradefair, eateries and nice river walk. Didn’t like $100 per night deposit for bar fridge in room. If you cant trust people then we Should have the option to have bar removed from room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for a week for our anniversary. From the moment we arrived till the day we left everything was perfect. The lovely lady at the checking, the housekeeping, the lovely staff at the restaurant, maintenance staff, concierge and all other staff that we came across in the elevator were very friendly, cheerful and happy to help. Our room was clean and well appointed and had a cozy feeling. The bed was comfortable and so were the pillows. Although our room was facing the motorway, it was very quiet and we had no issues sleeping. The bathroom was nice, spacious and clean. After reading a few reviews about issues with the cleaning, I was a bit reluctant. I believe the management does take on board all the feedback as the housekeeping did a great job at cleaning our room. The breakfast was great and there were lots of options to choose from. They even had a fruit juicer, which is something I didn't come across before. Will definitely stay here again on our next trip to Melbourne!! Thank you team @ Pan Pacific 😊
Stayed 7 nights in Jul 2024