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Novotel Mexico City Toreo

4.0 star property
Eco-certified hotel with 3 restaurants and 24-hour front desk

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Mexico City Toreo

Superior Suite, 1 King Bed
Superior Suite, 1 King Bed
Bar (on property)
Bar (on property)
View from room
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The price is €113
includes taxes & fees
17 Jan - 18 Jan

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Fiesta Americana México Toreo

Pool
Pet-friendly
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1008)
The price is €162
includes taxes & fees
25 Jan - 26 Jan
Fiesta Americana México Toreo
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About the area

Map
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500

What's nearby

  • Toreo Parque Central - 3 min drive
  • Centro Citibanamex Convention Center - 4 min drive
  • Auditorio Nacional - 6 min drive
  • Plaza Satelite Shopping Center - 6 min drive
  • Angel of Independence Monument - 7 min drive

Getting around

  • Cuarto Caminos Station - 3 min drive
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 36 min drive

Restaurants

  • ‪Café Etrusca Dist Naucalpan - ‬8 min walk
  • ‪Cielito Querido Café - ‬2 min walk
  • ‪Super Tortas Calientes los Güeros - ‬2 min walk
  • ‪Pollo Feliz - ‬7 min walk
  • ‪Heliana - ‬2 min walk

About this property

Novotel Mexico City Toreo

Upscale eco-certified hotel near Toreo Parque Central
Located close to Centro Citibanamex Convention Center and Plaza Satelite Shopping Center, Novotel Mexico City Toreo provides a business centre and 3 restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A front desk safe, a banquet hall and tour/ticket information
  • A water dispenser, concierge services and luggage storage
Room features
All 168 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 50-inch plasma TVs with cable channels
  • Heating, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (MXN 120 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 299 per person
  • 3 restaurants

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 299 per person
  • Airport shuttle fee: MXN 490.00 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 490.00 (up to 5 years old)
  • Valet parking fee: MXN 120 per night (in/out privileges)
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Mexico City Toreo
Novotel Mexico City Toreo Hotel
Novotel Mexico City Toreo Naucalpan
Novotel Mexico City Toreo Hotel Naucalpan
Novotel Mexico City Toreo (Opening July 2021)
Novotel Mexico City Toreo (Opening June 2020)
Novotel Mexico City Toreo (Opening March 2021)
Novotel Mexico City Toreo (Opening August 2021)
Novotel Mexico City Toreo (Opening November 2020)

Frequently asked questions

Is Novotel Mexico City Toreo pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Mexico City Toreo ?

As of 13 Jan 2025, prices found for a 1-night stay for 2 adults at Novotel Mexico City Toreo on 17 Jan 2025 start from €112.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Mexico City Toreo ?

Valet parking is available for MXN 120 per night.

What time is check-in at Novotel Mexico City Toreo ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Mexico City Toreo ?

Checkout is at 1:00 PM.

Does Novotel Mexico City Toreo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 490.00 per vehicle applies.

Where is Novotel Mexico City Toreo located?

Situated in Naucalpan, this eco-certified hotel is 1.1 mi (1.7 km) from Toreo Parque Central and 2.2 mi (3.6 km) from Centro Citibanamex Convention Center. Chapultepec Park and Plaza Satelite Shopping Center are also within 6 mi (10 km). Cuarto Caminos Station is 24 minutes by foot.

Novotel Mexico City Toreo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 400 reviews" "
Rating 8 - Good. 73 out of 400 reviews" "
Rating 6 - Okay. 27 out of 400 reviews" "
Rating 4 - Poor. 10 out of 400 reviews" "
Rating 2 - Terrible. 34 out of 400 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Stayed 1 night in Dec 2024

8/10 Good

maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Es un buen hotel, pero para el costo, no logré que me dieran unos copitos de algodón
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent great experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
I went there for work so the location was good but to stay while on vacation will be an other story. The area is not really safe to wall around especially for a woman alone.
Stayed 5 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Raashid

Stayed 6 nights in Sep 2024

10/10 Excellent

Isa

Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and facilities, restaurants, etc. the only bummer was that there was nothing else around and you had to get an Uber which could take forever b/c of traffic. But, otherwise, I LOVED it. Would absolutely stay again and plan outings accordingly.
Stayed 3 nights in Sep 2024

8/10 Good

Jose, Bell Gardens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel little noisy due to construction next door
Stayed 3 nights in Aug 2024

10/10 Excellent

Solidservicios

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Stayed 2 nights in Jul 2024

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, amenities
The room service was terrible, I tried to call them for 1 hour and 30 minutes and they said the line was busy. I went downstairs and they were not busy, and the servers were on their cellphones instead of answering the calls for the customers.
Stayed 3 nights in May 2024

6/10 Okay

JOSE ALFREDO

Stayed 1 night in May 2024

10/10 Excellent

Jose humberto

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

4/10 Poor

German

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The quality for sure decreased since last year. The customer service in the restaurant is beyond terrible, there are a couple of young servers that highlight and do an amazing job, unfortunately the other ones are just awful, grumpy and rude, seems like it is a “must have” to be able to work there. They make you feel that you are getting food for free. TERRIBLE
Stayed 6 nights in Apr 2024

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was not great. The food was average and the staff was unfriendly and would prefer to turn down any request. Only one waiter named Hugo was great, he would ask if you need something and help while displaying great attitude. You rescued our stay!
Stayed 7 nights in Apr 2024

8/10 Good

Erik Ivan Rejon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this is an average hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura, Storm Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is clean and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check out, nice and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos Rosas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Was Yelled At
Need I say more... I was yelled at by senior staff .. I was hoping they would improve .. but ... it was a disappointment ..
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell of Smoke in the Hallway
I often smelled smoke in the hallway. It appears that the hotel lacks the needed controls to ensure that there is no smoking on premise. As non smoker I am more sensitive to the smell and this impacted my guest experience in a negative way.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell of Smoke in the Hallways
Several times there was a smell of cigarette smoke that came out of the hallways. It appears the smoke detectors do not work well. I could not find - at least in my room a no smoking sign.
Stayed 1 night in Jul 2023