Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

View from room
Room, 1 King Bed, Balcony, Oceanfront | Balcony
Exterior
Fitness facility
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Laundry
    Laundry
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is €253
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 32 of 32 rooms

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Double Beds, Intracoastal View, Balcony, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Ocean Front View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Partial Ocean View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Ocean Front View, Balcony, High Floor

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Partial Ocean View, Balcony, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Intracoastal View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner (Corner Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed (Intracoastal View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 139 sq m
  • Sleeps 4
  • 1 King Bed

2 Double Beds, Partial Ocean View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Intracoastal View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Intracoastal View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Ocean Front View, Balcony, High Floor

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Intracoastal View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

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About the area

Map
3555 S Ocean Dr, Hollywood, FL, 33019

What's nearby

  • Hollywood Beach - 6 min walk - 0.6 km
  • Hallandale Beach - 9 min walk - 0.8 km
  • North Broadwalk - 4 min drive - 2.5 km
  • Gulfstream Park Racing and Casino - 5 min drive - 4.2 km
  • Aventura Mall - 8 min drive - 6.7 km

Getting around

  • Hollywood Station - 9 min drive
  • Hollywood International Airport (FLL) - 17 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪BurgerFi - ‬19 min walk
  • ‪Patagonia Nahuen Cafe - ‬4 min walk
  • ‪The Tides Building - ‬5 min walk

About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Luxury family-friendly hotel near North Broadwalk
Located close to Gulfstream Park Racing and Casino and Aventura Mall, Diplomat Beach Resort Hollywood, Curio Collection by Hilton provides an adjacent golf course, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach cabanas. Treat yourself to a body wrap, a facial or a deep-tissue massage at The Diplomat Beach Resort Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include beach volleyball, motor boating and kayaking. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a corner/local shop and a terrace.
You'll also find perks such as:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge) and free bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a children's club (surcharge) and a banquet hall
  • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
Room features
All 1000 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate baths/showers
  • 55-inch flat-screen TVs with premium channels
  • Fridges and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 47 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 58 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 35 for adults and USD 8 to 25 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Counter Point
  • Diplomat Prime
  • Playa Beach Bar & Grill
  • Point Royal
  • The Hotel Bar

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 46 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (209,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 50.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness centre access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 35 for adults and USD 8 to 25 for children
  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 58 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Frequently asked questions

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Diplomat Beach Resort Hollywood, Curio Collection by Hilton on 16 Dec 2024 start from €204.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Diplomat Beach Resort Hollywood, Curio Collection by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Self-parking is available for USD 47 per night. Valet parking is available for USD 58 per day.

What time is check-in at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Check-in start time: 4 PM; check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Diplomat Beach Resort Hollywood, Curio Collection by Hilton located?

Located in Hollywood Beach, this beachfront hotel is next to a golf course and within 3 mi (5 km) of North Broadwalk and Gulfstream Park Racing and Casino. Aventura Mall and Orangebrook Golf and Country Club are also within 6 mi (10 km).

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1370 out of 2516 reviews" "
Rating 8 - Good. 452 out of 2516 reviews" "
Rating 6 - Okay. 277 out of 2516 reviews" "
Rating 4 - Poor. 183 out of 2516 reviews" "
Rating 2 - Terrible. 234 out of 2516 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Davar

Stayed 4 nights in Aug 2024

2/10 Terrible

Gil

Disliked: Staff & service, property conditions & facilities
Terrible customer relation will never stay at that hotel again unprofessional staff
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Oct 2024

4/10 Poor

Esther

Travelled with partner
Under construction right by the pool area and entry way. They should have notified patrons about this. As many other guest had the same complaints.
Stayed 5 nights in Nov 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property 11 out of 10 from staff to the beach front view talking hearing the waves while sleeping couldn’t ask for better. Will be back again! Lots eating inside shopping breakfast. Service on the beach was great.
Stayed 1 night in Aug 2024

10/10 Excellent

LISA

Stayed 2 nights in Oct 2024

10/10 Excellent

Bernadette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was excellent only thing was the amount of food you got from the onsite restaurant was generally not enough for the price
Stayed 3 nights in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

ALTAGRACE

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 2 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good property, poor staff service
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, parking is expensive

10/10 Excellent

Rafael, West Palm Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience at a hotel ever. Attentiveness of the staff, beautiful ocean view, and elegant hotel.
Stayed 2 nights in Sep 2024

4/10 Poor

eugene

Disliked: Cleanliness, property conditions & facilities
Property under renovation no ADA access to the pool and beach area. Noise dust everywhere You have informs you guest before
Stayed 4 nights in Nov 2024

10/10 Excellent

Timothy John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not much around outside the property Enough on property for a short stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent!
Stayed 2 nights in Sep 2024

2/10 Terrible

Dema

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Savanna J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel and found that almost half of its amenities were under construction and unusable. The main lobby, which is advertised all over their website was completely unusable. They had guests checking in/out through the convention center entrance because the front and inside of the main lobby had tarps and construction walls put up everywhere. This also made ordering rides and food very difficult because the drivers always had to do a circle or two due to little to no signage. The upper pool, which is also heavily advertised, was also under construction. Not only could we not use the upper pool, but there was constant loud construction noise going on throughout the day. On top of this, all of the staff we encountered were rude. With this hotel being rated so high, we expected at the very minimum for the staff to be friendly. It felt like we were being a burden to the staff and that's not how we should've felt being paying guests at this "luxury" resort. We did call to voice our concerns the first night and they did not offer anything for the inconvenience even though we paid full price when a good amount of amenities were not available. The Diplomat was not our only option for our trip. No where on The Diplomat website, Expedia, or any of their social media accounts does it say that the hotel is under construction. If we would have known that there would be a good part of the hotel under construction and unusable, we would have chosen to stay somewhere else.
Stayed 2 nights in Nov 2024

8/10 Good

Beverley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything... i just didn’t like not having breakfast at least
Stayed 3 nights in Oct 2024

10/10 Excellent

Hakeem

Liked: Staff & service, amenities, property conditions & facilities
It’s a very cool hotel in a great place ambiance amazing for pictures as well
Stayed 1 night in Oct 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The property was maintained in excellent condition, despite renovations in process. The staff went out of there way to please...The restaurants were outstanding whether it is was a formal steak dinner at Diplomat Prime or Mahi Mahi sandwich at he beachside Playa or breakfast omelets at Point Royal. The service and food were perfect. Rarely can my wife and I say that about all resort restaurants..
Stayed 5 nights in Oct 2024

10/10 Excellent

Ayana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t aware of the construction going on prior to my stay. I actually chose this particular hotel due to the beautiful entrance upon doing travel research.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lena

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Staff were amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

Erin Eloise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place i booked here some months back to stay after my cruise. And exceeded my expectations. Beautiful views, nice staff, clean facilities. Will definitely be back!
Stayed 3 nights in Nov 2024