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Água Hotels Mondim de Basto

4.0 star property
Family-friendly hotel with 2 outdoor pools and 2 indoor pools

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Photo gallery for Água Hotels Mondim de Basto

Aerial view
Point of interest
Exterior
2 indoor pools, 2 outdoor pools, free pool cabanas, pool umbrellas
Body treatments, hot stone massages, prenatal massages, body wraps
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Room service

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Bidet
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for House (Montanha) (5)

Minibar, in-room safe, desk, soundproofing

House (Montanha) (5)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Espigueiro

Espigueiro

Espigueiro

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
  • 180 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Classic Double or Twin Room (3)

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room (3)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, soundproofing

Premium Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
LCD TV
Separate bedroom
Bathrobes
  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room (2+1)

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room (2+1)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for House (Montanha)

Minibar, in-room safe, desk, soundproofing

House (Montanha)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
  • 220 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Bidet
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for House (Montanha) (4+1)

Minibar, in-room safe, desk, soundproofing

House (Montanha) (4+1)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Classic Double Room Single Use

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Bidet
Hairdryer
  • Mountain view
  • Sleeps 1
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Bidet
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

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About the area

Map
Monte da Paradela, Mondim de Basto, 4880-162

What's nearby

  • Celorico De Basto Tourism Center - 9 min drive
  • Chamber Hall of Celorico de Basto - 9 min drive
  • Ludico de Celorico de Basto Park - 10 min drive
  • Sanctuary of Our Lady of Grace - 17 min drive
  • Parque Natural do Alvao - 34 min drive

Getting around

  • Recesinhos Station - 35 min drive
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 78 min drive

Restaurants

  • ‪Café Cubango - ‬9 min drive
  • ‪Adega Escondidinho - ‬4 min drive
  • ‪Casa do Lago - ‬4 min drive
  • ‪Adega Regional 7 Condes - ‬4 min drive
  • ‪Bar Lúdico - ‬9 min drive

About this property

Água Hotels Mondim de Basto

Upscale family-friendly hotel near Sanctuary of Our Lady of Grace
Located close to Arnóia Castle, Água Hotels Mondim de Basto provides a poolside bar, a terrace and a garden. Treat yourself to a hot stone massage, a facial or a body wrap at Água Viva Spa, the on-site spa. The on-site Regional cuisine restaurant, O Tamega, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools and 2 indoor pools, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), an electric car charging station and multilingual staff
  • A front desk safe, a lift and tour/ticket information
Room features
All 88 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Designer toiletries, bidets and hairdryers
  • 36-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, balconies and highchairs

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10.60 for adults and EUR 5.30 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Fisgas
  • O Tamega
  • Santuario de Vinhos

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 12 February:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10.60 for adults and from EUR 5.30 for children
  • A facilities fee includes use of: spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Água Hotels Mondim de Basto
Água Mondim de Basto
Água Hotels Mondim Basto Hotel Mondim de Basto
Água Hotels Mondim Basto Hotel
Água Hotels Mondim Basto Mondim de Basto
Água Hotels Mondim Basto
Agua Hotels Mondim De Basto
Água Hotels Mondim de Basto Hotel
Água Hotels Mondim de Basto Mondim de Basto
Água Hotels Mondim de Basto Hotel Mondim de Basto

Frequently asked questions

Does Água Hotels Mondim de Basto have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools and a children's pool. The swimming pool is closed seasonally each year from January 20 until February 12.

Is Água Hotels Mondim de Basto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Água Hotels Mondim de Basto?

Self-parking is free at this property.

What time is check-in at Água Hotels Mondim de Basto?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Água Hotels Mondim de Basto?

Checkout is at noon.

Where is Água Hotels Mondim de Basto located?

Located in a regional park, this family-friendly hotel is 8.9 mi (14.3 km) from Sanctuary of Our Lady of Grace and 9.8 mi (15.7 km) from Arnóia Castle. Parque Natural do Alvao is 18.7 mi (30 km) away.

Água Hotels Mondim de Basto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 208 reviews
Rating 8 - Good. 84 out of 208 reviews
Rating 6 - Okay. 15 out of 208 reviews
Rating 4 - Poor. 7 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantástico, total relax. Muy lindo perfecto para descansar.
Stayed 1 night in Sep 2024

10/10 Excellent

Eyal, Calabasas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful locations I’ve ever been to with amazing views from every corner and direction.
Stayed 1 night in Jun 2023

10/10 Excellent

jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and quiet place
Stayed 1 night in Jun 2022

10/10 Excellent

António

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irrepreensível em todos os aspectos
O Hotel é excelente. Os funcionários são muito simpáticos e atenciosos. A paisagem é deslumbrante e as piscinas interiores são ótimas e com vista privilegiada para a serra que circunda o hotel. O pequeno almoço é bastante variado com uma excelente seleção de doces, para além das habituais carnes frias. O quarto é amplo e confortável. Tenciono voltar a este hotel.
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

8/10 Good

SílviaSilva, Braga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel tem excelentes instalações. A localização é do melhor. Os quartos atendendo à qualidade do hotel deveriam ser melhorados, as toalhas deveriam ser mudadas todos dias sem solicitação.
Stayed 2 nights in Aug 2020

10/10 Excellent

dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Michelle

Liked: Cleanliness
Appearance much better than content
The hotel is located high on a hill outside Modim de Basto, and the surrounding landscape is beautiful. The architecture is suitable for the landscape - the floors on the side of the hill where the 5th floor is the highest and the first floor is at the bottom. Very nice building and gardens. The room we received on the fifth floor was a higher standard than the room we received on the first floor through booking.com - so we recommend asking for a room on the 5th floor (reception floor). There was no difference in price, on the contrary - 4 euros cheaper. Spacious room Huge balcony, bathroom, bottle of mineral water. There is also no coffee making facilities in this room or the other. Towels – only 2 normal size and 2 tiny the size of a cleaning cloth. Not as expected from a 4* hotel. We were amazed and angry when we found out that the hotel charged the credit card - in advance and thus prevented us from using/ choosing another payment method. When I made the booking at hotels.com I chose the option "pay later" at the hotel. This option is more expensive. The breakfast – Not as expected from a 4 star hotel. During this trip we stayed at 2 other 4 star hotels (North Portuga ) and the standard of breakfast was higher. Water in the pools – cold for swimming in October. I can't give my opinion about the a/c as it wasn't essential during our one night stay
Stayed 1 night in Oct 2018

10/10 Excellent

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Very quiet in country
Nice pool (although could be cleaner). Nice facilities include sauna, steam room, outdoor pool and very small indoor pool). Very quiet location outside of Mondim de Basto. Great location to visit Douro Valley, charming traditional villages, and great national parks for hiking. Quiet rooms. Breakfast buffet ok. Hotel run down. Cheap construction. Needs remodeling. One of the restaurant staff outrageously rude. Overall, we recommend hotel for the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hidden gem
Brilliant secluded place. We stayed in one of the villas and the views were breath taking. Restaurant was lovely and the service was also very good.

2/10 Terrible

CP, London

Disliked: Staff & service, property conditions & facilities, room comfort
Tired and worn hotel - photos are misleading
On arrival we were checked into a double room when we had booked a twin. When I went back to reception to complain they said they couldn't change the room that evening so instead brought spare sheets and changed the beds the day after. Disappointing given we had clearly booked a twin room, plus the spare sheets were damp. The room was ok, but the fridge didn't work and the air conditioning is centrally controlled and was too warm and ineffective. Our view of the mountains was blighted by a JCB digger which also woke us up on the first morning around 9am. They're clearly doing some work to the grounds, which to be fair are very well kept. The hotel is worn and sad, has no atmosphere and smells of chlorine throughout. The indoor pool is smaller than the photos suggest. We ate in the restaurant on the first night and it was terrible. We decided to book ourselves in to a different hotel for the second of our three night stay and were very pleased we did! Would not recommend this hotel, very disappointed and really negatively affected our holiday.

10/10 Excellent

Janet, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is it.
Off the beaten path. Once you arrive you will think you are in a dream. Hotel is very modern. Amenities superb. Gardens and architural quirks within the hotel very pleasing. Spa services, indoor heated pool, also two outdoor pools. Family friendly. Breakfast abundant. Nearby village has supermarket and many restaurants. Enjoy.

8/10 Good

FS & KT, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trip Favourite
This hotel was a pleasant surprise! We are a young couple with no kids and were looking for a relaxing stopover during a road trip in the district! We were impressed by the facilities, our room had a river view, very spacious with balcony and indoors jacuzzi. Staff and quality of service were also impeccable and to top it up we had lovely evening tanning by the pool. Most of other guests were couples with small children but we were not even bothered by that. this is a perfect choice for a 1 to 2 nights getaway.

10/10 Excellent

John, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing stay
Excellent value! Good hotel, good services

8/10 Good

Carla

Liked: Staff & service, room comfort
em busca do descanso
descanso - promete
Stayed 2 nights in Oct 2024

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Delgado

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Rostand

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Luis

Stayed 1 night in Jan 2024

10/10 Excellent

Jean-Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel a une vue imprenable
Stayed 1 night in Jan 2024