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Half Moon

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Half Moon

View from room
3 outdoor pools, pool umbrellas, pool loungers
Exterior
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
  • Spa
  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
The price is €563
includes taxes & fees
22 Nov - 23 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Villa, 1 Bedroom, Ocean View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Villa, 1 Bedroom, Ocean View

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 186 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds, 1 Double Bed and 1 Queen Bed

View all photos for Villa, 1 Bedroom, Garden View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 186 sq m
  • Sleeps 3
  • 3 King Beds, 1 Double Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Estate)

TV, DVD player

Suite, 2 Bedrooms (Estate)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 204 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 4 Bedrooms (Estate Ocean)

TV, DVD player

Suite, 4 Bedrooms (Estate Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 292 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds and 1 Double Bed

View all photos for Room (Eclipse)

Room (Eclipse)

Room (Eclipse)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room (Estate)

Room (Estate)

Room (Estate)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Estate)

Coffee/tea maker

Suite (Estate)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Great House Ocean)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room (Great House Ocean)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 2 Bedrooms (Great House)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms (Great House)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite (Great House Ocean)

Coffee/tea maker

Suite (Great House Ocean)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Prestige)

Junior Suite (Prestige)

Junior Suite (Prestige)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Prestige, Ocean)

Suite (Prestige, Ocean)

Suite (Prestige, Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Ocean View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room, Ocean View

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Exterior

Villa, 1 Bedroom, Ocean View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds and 3 Double Beds OR 6 King Beds

View all photos for Villa, 1 Bedroom, Garden View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Sleeps 3
  • 6 King Beds OR 12 Single Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Ocean)

Suite (Ocean)

Suite (Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View | Interior

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Sleeps 3
  • 7 King Beds OR 5 King Beds and 4 Single Beds

View all photos for Room, Garden View (Resort)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room, Garden View (Resort)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Pool)

Suite (Pool)

Suite (Pool)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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2 outdoor pools, pool umbrellas, pool loungers
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8.8 out of 10, Excellent, (1256)
The price is €304
includes taxes & fees
4 Dec - 5 Dec
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About the area

Map
Rosehall Main Road, Montego Bay, Saint James

What's nearby

  • Half Moon Bay Equestrian Centre - 3 min walk - 0.3 km
  • Half Moon Golf Course - 2 min drive - 1.8 km
  • Montego Bay Convention Centre - 3 min drive - 3.9 km
  • SuperClubs Ironshore Golf and Country Club - 4 min drive - 2.9 km
  • Rose Hall Great House - 5 min drive - 4.4 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 12 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬3 min drive
  • ‪Lobby Bar - ‬10 min walk
  • ‪KFC - ‬4 min drive
  • ‪Choicez - ‬2 min drive
  • ‪The Jerk Hut - ‬12 min walk

About this property

Half Moon

Luxury eco-certified resort near Jamaica Beaches
Consider a stay at Half Moon and take advantage of a golf course, an airport shuttle and a swim-up bar. This resort is a great place to bask in the sun with a private beach, a beach bar and beach massages. Treat yourself to aromatherapy, a body scrub or a hot stone massage at Fern Tree Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include racquetball/squash, kayaking and sailing. Guests can also expect to find a poolside bar, a terrace and an art gallery on-site.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • 11 outdoor tennis courts, express check-out and supervised childcare (surcharge)
  • A 24-hour front desk, concierge services and beach towels
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 180 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with separate baths/showers and free toiletries
  • TVs with cable channels and DVD players
  • Patios, coffee/tea makers and ceiling fans

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10:30 PM on request
  • Free beach shuttle
  • Limo/town car service
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 46.25 for adults and USD 23.12 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 1954
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 85.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 175.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 87.50 (from 2 to 12 years old)
  • Resort fee: 10 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 46.25 for adults and from USD 23.12 for children
  • Airport shuttle fee: USD 25 per person (return)
  • Airport shuttle fee per child: USD 15 (return), (from 3 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Half Moon
Half Moon Hotel
Half Moon Hotel Montego Bay
Half Moon Montego Bay
Moon Half
Half Moon Jamaica
Half Moon, a Rock Hotel Montego Bay
Half Moon Resort Jamaica
Half Moon Bay Jamaica
Half Moon a Rock Hotel Montego Bay
Half Moon Resort Montego Bay
Half Moon Resort
a Rock Hotel Montego Bay
Half Moon Rose Hall
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica
Half Moon Resort
Half Moon Montego Bay
Half Moon Resort Montego Bay

Frequently asked questions

Does Half Moon have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Half Moon?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Half Moon on 22 Nov 2024 start from €511.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Half Moon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Half Moon?

Limited spots are available.

What time is check-in at Half Moon?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Half Moon?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Half Moon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-10:30 PM on request. A fee of USD 25 per person applies.

Where is Half Moon located?

Located in Montego Bay, this beachfront resort is in the historical district and within a 5-minute walk of Jamaica Beaches and Half Moon Bay Equestrian Centre. Three Palms Ocean Course and Half Moon Golf Course are also within 2 miles (3 km).

Half Moon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 486 out of 629 reviews" "
Rating 8 - Good. 99 out of 629 reviews" "
Rating 6 - Okay. 21 out of 629 reviews" "
Rating 4 - Poor. 10 out of 629 reviews" "
Rating 2 - Terrible. 13 out of 629 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Wonderful experience! Can’t wait to return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
half moon is amazing we love it and will definitely be back
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would recommend staying on the eclipse side of the property. It looks completely modern new and clean. It’s such a breath of fresh air being in such a quiet luxury hotel that’s still in Montego Bay. The issue we had was that for this to be a five star resort not all the staff members were warm and welcoming and helpful. we had an issue with our shower, not working the first night and the night manager and night staff were so nice and accommodating, and put us in another room. But other than that, most of the staff were not up to par with their service like most five-star hotels we stay at. The lady who checked us in had a bit of an attitude because we wanted to get content because we are travel bloggers. Instead of coming up with a solution, she tried to stop us completely and had an attitude. I wouldn’t recommend this hotel if you want to create content. The hotel pool staff ran out of clean towels that go over the lounge chairs so instead he gave us a regular towels to put on our chairs that is not something we expect at a five star resort. We are really picky with which hotels we stay at so we expect a lot if the hotel is rated for five stars and we just felt like the service was lacking. The property is beautiful quiet and we had a really great time at Lester‘s bar on property. All the staff at Lester’s bar were nice. I think that the staff members need extra training on how to go above and beyond for gas who expect that level of service from a five star hotel.

10/10 Excellent

Anupam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclipse section is new and pristine and with limited crowd. You will never have to fight for a beach chair. Butler service is also quite useful.
Stayed 3 nights in Oct 2024

6/10 Okay

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the property was quiet and clean. The staff was friendly and helpful. I didn't like that they charged for everything! I wasn't even provided water in my room. I had to purchase it and the prices are exorbitant. It's a nice place but not for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fabulous and comfortable. Had antique furniture and very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal, Jamaica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous so far.
Stayed 1 night in Oct 2024

10/10 Excellent

Debora, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great classy place to stay
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property but with the exception of breakfast the food was disappointing…. Pricy and spicy with no vegetarian options as offered at Hilton and Palladium
Stayed 2 nights in Oct 2024

10/10 Excellent

Abaynesh

Stayed 3 nights in Aug 2024

10/10 Excellent

chris

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 2 nights in May 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and pleasant.
Stayed 3 nights in Aug 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time here for my bday. Flyod was awesome. He made sure my bd went well. They sent a delicious cake to my room. Its a very expensive hotel and not all inclusive so do the maths
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorence

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience over all. From staff to rooms and dining, everything is perfect!!
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 6 nights in Aug 2024

10/10 Excellent

Milton, Bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to relax and unwind. It's not cheap but well worth it!
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AAA+
Amazing place to stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally pleasant, knowledgeable attentive and caring. The rooms were spacious , nicely decorated and cleaned twice daily. The morning buffet breakfast has a large variety of delicious foods. Perhaps they should consider having an evening buffet especially when SugarMill is closed.
Stayed 7 nights in Jul 2024

8/10 Good

Jodie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Jul 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly lovely place, the people were all very friendly and welcoming. However, the food options were limited and while there were several restaurants, some weren't open the days we were there and the few that were always open served very similar items. Costs were also quite high and "all-inclusive" is being used very loosely.
Stayed 5 nights in Jul 2024

10/10 Excellent

Cicely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was impeccable. Its huge so carts and bikes are available to get around. The beach is clean and the life guards are very present. The food is rhe best I've had at any resort I've stayed. Check in and check out was smooth. I did a spa treatment and it was exquisite. I cant wait to return!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Michiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel so much, definitely we will be back
Stayed 4 nights in Jun 2024