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Half Moon

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Half Moon

View from room
3 outdoor pools, pool umbrellas, pool loungers
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Breakfast available
  • Hot tub
  • Housekeeping
The current price is €734
includes taxes & fees
4 Feb - 5 Feb

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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Villa, 1 Bedroom, Ocean View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Villa, 1 Bedroom, Ocean View

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 186 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds, 1 Double Bed and 1 Queen Bed

View all photos for Villa, 1 Bedroom, Garden View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 186 sq m
  • Sleeps 3
  • 3 King Beds, 1 Double Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Estate)

TV, DVD player

Suite, 2 Bedrooms (Estate)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 204 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 4 Bedrooms (Estate Ocean)

TV, DVD player

Suite, 4 Bedrooms (Estate Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 292 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds and 1 Double Bed

View all photos for Room (Eclipse)

Room (Eclipse)

Room (Eclipse)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room (Estate)

Room (Estate)

Room (Estate)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Estate)

Coffee/tea maker

Suite (Estate)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 160 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Great House Ocean)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room (Great House Ocean)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 2 Bedrooms (Great House)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms (Great House)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite (Great House Ocean)

Coffee/tea maker

Suite (Great House Ocean)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Prestige)

Junior Suite (Prestige)

Junior Suite (Prestige)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Prestige, Ocean)

Suite (Prestige, Ocean)

Suite (Prestige, Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Ocean View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room, Ocean View

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Exterior

Villa, 1 Bedroom, Ocean View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds and 3 Double Beds OR 6 King Beds

View all photos for Villa, 1 Bedroom, Garden View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Sleeps 3
  • 6 King Beds OR 12 Single Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Ocean)

Suite (Ocean)

Suite (Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View | Interior

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Sleeps 3
  • 7 King Beds OR 5 King Beds and 4 Single Beds

View all photos for Room, Garden View (Resort)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room, Garden View (Resort)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Pool)

Suite (Pool)

Suite (Pool)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Rosehall Main Road, Montego Bay, Saint James

What's nearby

  • Half Moon Bay Equestrian Centre - 3 min walk
  • Half Moon Golf Course - 2 min drive
  • Montego Bay Convention Centre - 3 min drive
  • Blue Diamond Shopping Centre - 4 min drive
  • Rose Hall Great House - 5 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 12 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬3 min drive
  • ‪Lobby Bar - ‬10 min walk
  • ‪KFC - ‬4 min drive
  • ‪Choicez - ‬2 min drive
  • ‪The Jerk Hut - ‬12 min walk

About this property

Half Moon

Luxury eco-certified resort near Jamaica Beaches
Consider a stay at Half Moon and take advantage of a golf course, an airport shuttle and a swim-up bar. This resort is a great place to bask in the sun with a private beach, a beach bar and beach massages. Treat yourself to a massage, a detox wrap or a body wrap at Fern Tree Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include rowing/canoeing, boat tours and scuba diving. Guests can also expect to find a poolside bar, a terrace and an art gallery on-site.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • 11 outdoor tennis courts, express check-out and supervised childcare (surcharge)
  • Wedding services, a front desk safe and a banquet hall
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 180 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with separate baths/showers and free toiletries
  • TVs with cable channels and DVD players
  • Patios, coffee/tea makers and ceiling fans

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10:30 PM on request
  • Free beach shuttle
  • Limo/town car service
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 47.50 for adults and USD 23.75 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 11 outdoor tennis courts
  • 2 spa tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Mini golf
  • Piano
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • TV in common areas
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 85.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 175.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 87.50 (from 2 to 12 years old)
  • Resort fee: 10 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 47.50 for adults and from USD 23.75 for children
  • Airport shuttle fee: USD 25 per person (return)
  • Airport shuttle fee per child: USD 15 (return), (from 3 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Half Moon
Half Moon Hotel
Half Moon Hotel Montego Bay
Half Moon Montego Bay
Moon Half
Half Moon Jamaica
Half Moon, a Rock Hotel Montego Bay
Half Moon Resort Jamaica
Half Moon Bay Jamaica
Half Moon a Rock Hotel Montego Bay
Half Moon Resort Montego Bay
Half Moon Resort
a Rock Hotel Montego Bay
Half Moon Rose Hall
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica
Half Moon Resort
Half Moon Montego Bay
Half Moon Resort Montego Bay

Frequently asked questions

Does Half Moon have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Half Moon?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Half Moon on 4 Feb 2025 start from €667.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Half Moon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Half Moon?

Limited spots are available.

What time is check-in at Half Moon?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Half Moon?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Half Moon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-10:30 PM on request. A fee of USD 25 per person applies.

Where is Half Moon located?

Located in Montego Bay, this beachfront resort is in the historical district and within a 5-minute walk of Jamaica Beaches and Half Moon Bay Equestrian Centre. Three Palms Ocean Course and Half Moon Golf Course are also within 2 miles (3 km).

Half Moon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 498 out of 645 reviews" "
Rating 8 - Good. 100 out of 645 reviews" "
Rating 6 - Okay. 22 out of 645 reviews" "
Rating 4 - Poor. 10 out of 645 reviews" "
Rating 2 - Terrible. 15 out of 645 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Caroline

Liked: Cleanliness
Disliked: Property conditions & facilities
The check in was fine but not told when we could check in to our room - but instead told to wait in the bar. Our room is loud as its near the bar with live bands and it has a shared door to the next door room so we can hear them partying until late
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular! Every single member of the staff is personable and eager to be of assistance — oodles of traditional Jamaican hospitality x 10. My only quibble involves some of the operational systems in place, especially the multi-tiered meal plans, which I find too cumbersome. I am not an hotelier so I do not fully comprehend the subtleties of the business. For instance, I don’t drink, so I don’t know how quickly someone who consumes a lot of alcohol would bankrupt the establishment, so to speak. My questions to management would be, “Is there a way to streamline meal charges? Why not add an all-inclusive option without the innumerable exceptions?Besides, my sense is that the complicated slicing and dicing in the accounting department is stressing out the employees, leading to occasional billing mistakes — I can see it in their faces, never mind the inconveniences that ensue for guests like me. At least, discrepancies are always rectified with dispatch. Regardless, I actually wish that I could live at Half Moon permanently. The overall atmosphere, the dedicated team working together to make everyone feel at home, and the meticulous tending of what nature has gifted us, is indeed a glimpse of what I imagine paradise might have to offer. I shall return!
Stayed 5 nights in Jan 2025

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities. Food is expensive. Main drawback was that we did not have hot water for bath/showers despite requests to fix it. It was lukewarm in that sense.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclipse rooms are clean and modern and its great to have Jamaican hospitality.
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at the Halfmoon Hotel for over 20 years, it's absolutely one of the best hotels in the entire world and I've traveled the world. Service, accommodations,dinning and entertainment options are unmatched . I highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Shendra, Nepean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort that provided the best family getaway for those looking for a fun but more private vacation experience. Infinity ocean side pool offered both relaxation and fun in the sun and the Equestrian Centre provided some fun filled afternoons swimming in the ocean with the horses. While we didn’t bring our golf clubs this time we will do so on our next visit as the course looked amazing and the restaurant on site (Sugar Mill) was fantastic! In terms of accommodations highly recommend the newer Eclipse which is centrally located with great food options.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mark, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel property which combines old with new. The staff is very accommodating and friendly. There are several restaurants on the property. We would recommend Delmar’s and Sugar Mill. We recommend having a drink either before or after dinner at Lester’s located in the Eclipse section of the property. Explore the property-the gym, tennis courts, 18-hole golf course, equestrian center, the two miles of beachfront property, and their spa. You will not be disappointed.
Stayed 4 nights in Dec 2024

2/10 Terrible

Matthew

Stayed 3 nights in Nov 2024

6/10 Okay

Teresa

Stayed 1 night in Nov 2024

10/10 Excellent

Tierre

Travelled with partner
Everything was excellent from start to finish
Stayed 3 nights in Nov 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Wonderful experience! Can’t wait to return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
half moon is amazing we love it and will definitely be back
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would recommend staying on the eclipse side of the property. It looks completely modern new and clean. It’s such a breath of fresh air being in such a quiet luxury hotel that’s still in Montego Bay. The issue we had was that for this to be a five star resort not all the staff members were warm and welcoming and helpful. we had an issue with our shower, not working the first night and the night manager and night staff were so nice and accommodating, and put us in another room. But other than that, most of the staff were not up to par with their service like most five-star hotels we stay at. The lady who checked us in had a bit of an attitude because we wanted to get content because we are travel bloggers. Instead of coming up with a solution, she tried to stop us completely and had an attitude. I wouldn’t recommend this hotel if you want to create content. The hotel pool staff ran out of clean towels that go over the lounge chairs so instead he gave us a regular towels to put on our chairs that is not something we expect at a five star resort. We are really picky with which hotels we stay at so we expect a lot if the hotel is rated for five stars and we just felt like the service was lacking. The property is beautiful quiet and we had a really great time at Lester‘s bar on property. All the staff at Lester’s bar were nice. I think that the staff members need extra training on how to go above and beyond for gas who expect that level of service from a five star hotel.

10/10 Excellent

Anupam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclipse section is new and pristine and with limited crowd. You will never have to fight for a beach chair. Butler service is also quite useful.
Stayed 3 nights in Oct 2024

6/10 Okay

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the property was quiet and clean. The staff was friendly and helpful. I didn't like that they charged for everything! I wasn't even provided water in my room. I had to purchase it and the prices are exorbitant. It's a nice place but not for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fabulous and comfortable. Had antique furniture and very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Amazing place. Service is excellent!!
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal, Jamaica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous so far.
Stayed 1 night in Oct 2024

10/10 Excellent

Debora, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort Ever!
It was the most relaxing trip I have ever been on because of half moon! The resort was phenomenal and we will be back!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great classy place to stay
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property but with the exception of breakfast the food was disappointing…. Pricy and spicy with no vegetarian options as offered at Hilton and Palladium
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024