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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Aerial view
1 bedroom, free minibar, in-room safe, blackout curtains
3 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • All-inclusive

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club | C)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium With Sea View

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Sea View

1 bedroom, free minibar, in-room safe, blackout curtains

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Side Sea View

Bathroom

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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Hotel Riu Montego Bay - Adults Only - All Inclusive

Pool
Hot tub
Breakfast included
All-inclusive
8.4 out of 10, Very good, (4373)
Hotel Riu Montego Bay - Adults Only - All Inclusive
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About the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James

What's nearby

  • Blue Diamond Shopping Centre - 3 min walk
  • SuperClubs Ironshore Golf and Country Club - 3 min drive
  • Rose Hall Great House - 9 min drive
  • Doctor's Cave Beach - 10 min drive
  • Montego Bay Cruise Ship Terminal - 12 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Luxury all-inclusive property near Rose Hall Great House
A free breakfast buffet, a nightclub and 2 swim-up bars are just a few of the amenities provided at Hotel Riu Palace Jamaica - Adults Only - All Inclusive. With a white sand beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a sports massage or a detox wrap at Renova Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Fitness classes are offered at the health club; other things to do include windsurfing, snorkelling and sailing. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
Additional perks include:
  • 3 outdoor pools with 2 swim-up bars, sunloungers and pool umbrellas
  • Limo/town car service, access to a nearby health club and ATM/banking services
  • A TV in reception, meeting rooms and coffee/tea in reception
  • A porter/bellboy, multilingual staff and wedding services
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 288 rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and free stocked minibars. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with Jetted bath and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Balconies, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Riu Palace Jamaica - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive doesn't offer parking.

What time is check-in at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Palace Jamaica - Adults Only - All Inclusive located?

Nestled on the beach, this Montego Bay property is within a 5-minute walk of Jamaica Beaches, Whitter Village and Blue Diamond Shopping Centre. Tropical Bliss and SuperClubs Ironshore Golf and Country Club are also within 3 miles (5 km).

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 867 out of 1341 reviews" "
Rating 8 - Good. 276 out of 1341 reviews" "
Rating 6 - Okay. 112 out of 1341 reviews" "
Rating 4 - Poor. 49 out of 1341 reviews" "
Rating 2 - Terrible. 37 out of 1341 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks peace and blessings!
Stayed 5 nights in Dec 2024

8/10 Good

Aalayia J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our overall stay at this property and would stay here again!
Stayed 6 nights in Dec 2024

10/10 Excellent

Michael

The staff at the hotel was exceptional
Stayed 7 nights in Dec 2024

6/10 Okay

Felicia

Travelled with partner
Liked: Cleanliness
Food could be better my hot tub in my room was broken and the room door wouldn’t close correctly had a huge gap in the door
Stayed 5 nights in Dec 2024

10/10 Excellent

Kettelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only some of your guests was very disturbing on the second floor for 3 nights in a row to much noise at one o ‘clock in the morning
Stayed 6 nights in Dec 2024

6/10 Okay

Jill

Liked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Akia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything was at the resort and if you wanted to go off the resort transportation was provided it felt safe. Great time I will definitely go again.
Stayed 4 nights in Dec 2024

8/10 Good

Vincenzina

Travelled with partner
Liked: Cleanliness, staff & service
Very nice facility.
Stayed 5 nights in Dec 2024

10/10 Excellent

Peterson

Stayed 3 nights in Nov 2024

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not disappointed with the hotel. I’m disappointed with Expedia. I’ve spoken to several representatives about a delayed flight, and one of them changed my flight and offered to change my hotel to match my new flight. However, Expedia couldn’t accommodate me despite their previous assurances. This mistake has resulted in significant financial losses for me. When I requested a refund, they claimed that the hotel manager didn’t approve it, even though they had previously stated that they would. This unfortunate incident occurred around the holidays and my wife’s birthday, which adds to my disappointment. Consequently, I will not be booking with Expedia again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shemar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 6 nights in Dec 2024

10/10 Excellent

Jayland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing!!! The bad reviews are coming from Stuck up old people. If you not trying to party RIU not for you go to the west side of the island. Staff was beyond amazing and the food was great. Thank you Riu palace for your hospitality. I will bed definitely be back
Stayed 4 nights in Dec 2024

8/10 Good

LaShonda Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is ok. My room was a ocean view nice but smell like mildew I look at the vents it had mold on it. Over all the stay was ok.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yolanda

Stayed 4 nights in Sep 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that works there is so lovely , the place was nice the food was great
Stayed 5 nights in Dec 2024

10/10 Excellent

Azzam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can be noisy at night, no clear entertainment programs announcement.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Wondeful
Stayed 3 nights in Dec 2024

10/10 Excellent

Nurul

Liked: Cleanliness
Restaurants are not available shoowing close
Stayed 4 nights in Dec 2024

4/10 Poor

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the more expensive resorts and I felt like the way they do the dining options are ridiculous . I was not. It told at check in that i had to hurry and book if I wanted to dine at restaurants I paid for. I wasn’t there for 6 hours and every restaurant was booked for the next 4 days. I went for an experience and did not expect to eat at a buffet the entire stay. I will definitely not book my clients here in the future,
Stayed 4 nights in Dec 2024

8/10 Good

Tara, Baltimore

Stayed 5 nights in Nov 2024

8/10 Good

Gessica

Liked: Cleanliness, staff & service, property conditions & facilities
The beacy
Stayed 4 nights in Dec 2024

10/10 Excellent

Lanisha S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff made it an enjoyable vacation.
Stayed 4 nights in Oct 2024

6/10 Okay

Derrick

Stayed 4 nights in Nov 2024

10/10 Excellent

Enrique Alfredo

Stayed 4 nights in Nov 2024