P.C. Boutique H. Napoli Centro

Guesthouse in Naples, a short walk to Port of Naples

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for P.C. Boutique H. Napoli Centro

Luxury Mobile Home, 2 Bedrooms, Sea View, Annex Building
Exterior
View from property
Junior Suite, 1 King Bed, Balcony | View from room
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is €49
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 47 of 47 rooms

Standard Room, 1 Bedroom, Courtyard View, Annex Building (Vico Freddo a donnalbina 2)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Bedroom, Courtyard View, Annex Building (via del chiostro 25)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

Panoramic Studio Suite, 1 Bedroom, Hot Tub, Annex Building (via guglielmo san felice 24, 5 piano)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Economy Triple Room, Annex Building- Via Del Chiostro 25

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Bedroom, Ensuite, Annex Building (via guglielmo san felice 24, 5 floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Double room lateral sea view

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Exclusive Studio Suite, 1 Bedroom, City View, Annex Building (via guglielmo san felice 24, 5 floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

City Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 Queen Bed, City View, Annex Building (via alcide de gasperi 45)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Superior Room, Annex Building (Vico Giardinetto 84)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Bedroom, Partial Sea View, Annex Building (via del chiostro 25)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 17 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Double room deluxe city view vico freddo

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Luxury Studio Suite, 1 Bedroom, City View, Annex Building (P.zza Mercato 45)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Junior Studio Suite, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Studio Suite, 1 Bedroom, Jetted Tub, Annex Building (Vico Freddo a donnalbina 2)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Vesuvius Room (VIA A.DE GASPERI 55)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double room sea view

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, Balcony, Annex Building (via DONNALBINA 56)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Superior Room, 1 Double Bed, City View, Annex Building (via DONNALBINA 56)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Room, 1 Bedroom, Balcony, Annex Building (VIA DONNALBINA 56)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Bedroom, City View, Annex Building (via guglielmo san felice, 4 floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Bedroom, City View, Annex Building (VIA GUGLIELMO SAN FELICE 24, 4 Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Classic Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Superior Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Economy Room, 1 Bedroom, Courtyard View, Annex Building (VIA guglielmo San Felice 24 , 4 floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Elite Studio Suite, 2 Bedrooms, City View, Annex Building (via alcide de gasperi 55 – 4 floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed, City View, Annex Building (via alcide DE GASPERI 45)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Exclusive Suite, Annex Building (Corso Umberto I, 311)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Non Smoking, Annex Building (VIA ALCIDE GASPERI 55)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room, Annex Building (Piazza Mercato, 45)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, City View, Annex Building (Piazza Mercato, 45)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 Bedroom, City View, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Comfort Studio Suite, 1 Bedroom, City View, Annex Building (via de pretis 88)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite, Annex Building (P.za Dante,Vico Carceri San Felice 13)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • City view
  • Sleeps 6
  • 1 King Bed

Classic Room, Annex Building (Classic Room (Corso Umberto 311)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, Annex Building (Corso Umberto I, 311)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Annex Building (Corso Umberto I, 311)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room - Annex Building - VIA DEPRETIS 88

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Bedroom, City View, Annex Building (via depretis 88)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Studio Suite, Hot Tub, Annex Building (Piazza Mercato, 45)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Bedroom, Non Smoking, Annex Building (via alcide DE GASPERI 45)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Piazza Giovanni Bovio 22, scala B, Naples, 80133

What's nearby

  • Port of Naples - 6 min walk - 0.6 km
  • Via Toledo - 7 min walk - 0.6 km
  • Spaccanapoli - 8 min walk - 0.7 km
  • Molo Beverello Port - 10 min walk - 0.9 km
  • Piazza del Plebiscito - 16 min walk - 1.4 km

Getting around

  • Università Station - 1 min walk
  • Napoli Marittima Station - 11 min walk
  • Naples International Airport (NAP) - 42 min drive

Restaurants

  • ‪Il Pomodorino - ‬2 min walk
  • ‪La Muraglia - ‬2 min walk
  • ‪Baccalaria - ‬1 min walk
  • ‪Europeo di Mattozzi - ‬1 min walk
  • ‪Perfectoo - ‬3 min walk

About this property

P.C. Boutique H. Napoli Centro

Guest house near Port of Naples
A short walk from Via Toledo and Molo Beverello Port, P.C. Boutique H. Napoli Centro has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this guest house include:
  • A round-trip airport shuttle (surcharge), express check-out and a front desk safe
  • Concierge services, luggage storage and tour/ticket information
  • A lift
Room features
All 62 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 30-inch flat-screen TVs with digital channels
  • Fridges and coffee/tea makers

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking for EUR 40 per day; reservations required; discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: EUR 35
Late check-in subject to availability
Late check-in fee: EUR 65
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
The check-in location differs from the property location; go to: [Via Alcide De Gasperi 47, 80133 Napoli (Metro Linea1 Municipio)]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Via Alcide De Gasperi n.47, 80133, Napoli (fermata Metro Linea 1 Municipio)]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
This property's check-in location is located 175 yards (160 meters) from the property. Shuttle service is provided.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night (maximum EUR 50 per stay), plus a one-off cleaning fee of EUR 10
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per day.
Cots (infant beds) are available for EUR 40.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
  • Cleaning fee: EUR 5 per accommodation, per night.
  • Service fee: EUR 12 per accommodation, per night
  • A damage deposit of EUR 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30.00 per vehicle (one way)
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per night (maximum EUR 50 per stay) plus a one-off EUR 10 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-in fee: EUR 65
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 40.0 per day
  • Rollaway bed fee: EUR 70.0 per day
  • Service fee: EUR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

P.C. Boutique H. Guesthouse Naples
P.C. Boutique H. Guesthouse
P.C. Boutique H. Naples
P C H Napoli Centro Naples
P.C. Boutique H. – Albergo Diffuso
P.C. Boutique H. Napoli Centro Naples
P.C. Boutique H. Napoli Centro Guesthouse
P.C. Boutique H. Napoli Centro Guesthouse Naples

Frequently asked questions

Is P.C. Boutique H. Napoli Centro pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 35 per pet, per night. A cleaning fee of EUR 10 also applies. Service animals are exempt from fees.

How much does it cost to stay at P.C. Boutique H. Napoli Centro?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at P.C. Boutique H. Napoli Centro on 24 Nov 2024 start from €25.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at P.C. Boutique H. Napoli Centro?

Check-in start time: 3:00 PM; check-in end time: 9 PM. Early check-in is available for a fee of EUR 35 (subject to availability). Late check-in is available during limited hours, for a fee of EUR 65.

What time is check-out at P.C. Boutique H. Napoli Centro?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does P.C. Boutique H. Napoli Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30.00 per vehicle applies.

Where is P.C. Boutique H. Napoli Centro located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of University of Naples L'Orientale - Palazzo del Mediterraneo, Port of Naples and Via Toledo. Spaccanapoli and Castel Nuovo are also within 10 minutes. Università Station is only a 2-minute walk and Via Colombo - De Gasperi Tram Stop is 5 minutes.

P.C. Boutique H. Napoli Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 310 reviews" "
Rating 8 - Good. 94 out of 310 reviews" "
Rating 6 - Okay. 27 out of 310 reviews" "
Rating 4 - Poor. 25 out of 310 reviews" "
Rating 2 - Terrible. 44 out of 310 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nils

scam
Stayed 1 night in Jul 2024

2/10 Terrible

will

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the day before. After locating the property from a back alley. Standing at the 3rd floor doorway, there was only a locked door and a qr code to scan. No staff, no reception, nothing. A staff member happened to arrive and unlocked the door but refused me entry. It was about 12:30 and she communicated 3pm check in. I tried to convey that my phone could not access the qr link and asked if i could leave my 50 kilos of baggage. I was told no, which is very unusual. I returned at 3 pm to find the exterior doors to the building closed and locked. I buzzed, called the # for assistance, attempted to message, without success. There is no onsite staff or assistance. Later at another accommodation and with wifi assistance, I located emails regarding remote check in procedure (probably what the qr link would have explained, if I'd had wifi to be able to access it). All staff, reception, and service are not on site and are remote. I was not aware I was required to access email, to check in. This process is new to me, foreign and frustrating. I've requested a refund and this is the 3rd day that I have not seen an email reply. Good thing this email reply isn't the check in process, it wouldn't have arrived until after my stay is over!
Stayed 3 nights in Oct 2024

2/10 Terrible

Anna

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Britney

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK WITH THIS COMPANY! SCAM ALERT! I checked out May 28th, and it is now July 23rd. I have not received my deposit back. I messaged the company directly prior to even staying at the hotel. Unfortunately, I had no other choice but to stay as I had already reserved the room. The company responded to my concern by blaming me for booking with them. They didn’t care about who received their deposits or not, and they could not answer why they need to hold deposits for so long after guests have checked out. They even referred to customers as greedy because they could book the hotel cheaply. This leads me to believe that the deposit is intentionally treated as additonal income for them. This company does not return your $200 security deposit. They also make it their policy to intentionally hold your deposit for 15 to 30 working days. Why would a company need to hold your deposit that long? Most likely, this is the time needed for you to not to be able to dispute the charge with the bank. If you have not received your deposit, please email me at simplifyacct@gmail.com. I will be pursuing a complaint.
Stayed 5 nights in May 2024

2/10 Terrible

Elysabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler, Beware!
Be warned: This hotel is not located at the address it claims. If you get there, they direct you to the "annex location" which you need a code to enter. They don't give you the code, and when you text them, they want to send you to a THIRD location. All of this in busy, downtown Napoli where driving is difficult. The locations are half a mile apart, so walking isn't a good option either. The people who run the restaurant next to the second location said that they are the only hotel in Napoli who behaves like this. We ended up just giving up and leaving town because the third location was just to get information for the second location, and we'd had enough. Now the hotel won't refund the room we never even got to see!
Stayed 1 night in May 2024

4/10 Poor

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and tidy . However, there was a strong smell of sewage inside the room , which made it unbearable to sleep in during night .
Stayed 1 night in May 2024

2/10 Terrible

Jhonajoy

Stayed 1 night in May 2024

2/10 Terrible

Matthew

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible check in and navigation services. Hard to get to. Room smelled like new paint and was not properly ventilated. No security no peephole

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ARNAQUE
La pire expérience de location. La malhonnêteté de leur annonce est un cas flagrant d'escroquerie. Ne croyez en rien à leur annonce et fuyez cette fourberie! PS: j'attends toujours mon 200 euros de dépôt....
Stayed 1 night in Apr 2024

2/10 Terrible

Slavka

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Terrible service
First of all, the reception is not in the same building, ok, i had to read the small text . Second, there were 3 ladies at reception, they let us do the check-in on tablet, which didnt work. Then we had to wait for like 30 minutes until they finally did all the work needed, with faces lime we were burden. They took 5€ for cleaning, i had seen many rooms, however this wasnt clean at all. And there were some bugs in bathroom, i didnt take a picture of. I wouldnt recommend this experience from the begining until the end. At he end they took the deposit from our card. I dont know why, hopefully i would get the answer tommorow. I would recommend to hire new staff - at reception and also to clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Fawzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

2/10 Terrible

Kazuhiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Jose

Travelled with group
Disliked: Staff & service
Terrible customer service. We extended for one night and they made us check out then check in again. Leave for 5 hours and charged us to leave our luggage. And wanted to charge us more to move to the other room before 3pm. This place does not know what customer services is. Would never stay in any of their properties.
Stayed 1 night in Jun 2023

2/10 Terrible

Jose

Stayed 3 nights in Jun 2023

10/10 Excellent

Arletta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything and staff were always helpful
Stayed 3 nights in Feb 2023

4/10 Poor

Victoria

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid
Awful customer service, check in woman is so rude. Plus they charge you €4 to hold a suitcase and €5 for a cleaning fee. Trying to charge for every little thing they can. Oh and they want this in cash.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldnt say its a hotel
Booking expecting 3 stars, on arrival at the reception was surprised that it is 4 stars and then disappointed when you actually get into the room which is more like 2 stars. The reception staff was lovely and the actual hotel(?) is on one floor of a seaparate building. What disappointed me was the room is literally bare minimum (dont even have kettle or cups for tea and coffee) and the shower door was falling apart. It also change towels every 3 days. Good side is its quite close to city centre and good resturants around as well as a working air con and fridge.
Stayed 4 nights in Jul 2022

2/10 Terrible

Samuel

Stayed 2 nights in Jul 2022

8/10 Good

Julie-Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but be aware of the additional fees for checking in after 21:00. We only found out after we had made the booking and we’re charge an additional 67€
Stayed 1 night in Jun 2022

4/10 Poor

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not class this as a boutique hotel. Toilet seat loose. Shower door cracked. Cup and saucer provided but no spoons. Plug for kettle would not fit into the socket without taking something else out.
Stayed 4 nights in May 2022

6/10 Okay

Sue

Stayed 3 nights in May 2022

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room and Bed, BUT NOT A HOTEL!!!
First things first...this is not a hotel, but rather a company that has a floor in a large colonial style building. There are not 69 rooms, For example, you need a paper map, provided at reception, to find the rooms (seriously!).
Stayed 2 nights in Apr 2022

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful high ceiling room in a good location. Extra beds were already laid out for my 2 young children. Reception staff friendly and helpful. Our room was in a block a short walk from the building the reception is in, but this was fine.
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
warning of SCAM PRISE
at the check in we need to pay deposit 200€ with ONLY CREDIT CARD what we had they didn’t accept at all and finally we need to pay double with cash. not only us, other guest had also same situation. The staff especially a BOSSY woman is unimaginable rude
Stayed 2 nights in Jan 2022