4/10 Poor
Lori
31 Oct 2024
I’m sure the hotel is a fabulous place to stay but unfortunately my plane was delayed to reach my connecting flight to this destination. Was to arrive at 7:30 pm in Nashville. No more flights from DesMoines until 6:30 the next morning. I was at 5 hours to cancel the hotel and it required 6 hours. Called the hotel and they couldn’t help me because I booked through Expedia. Virtual help on Expedia only reviewed what I had booked. Now I’m out $200 for this hotel and had to get a hotel where I was stuck overnight. Not the hotels fault or problem but seems kinda unfair with no help from Expedia. I use Expedia for multiple destination trips a year. Unfortunate circumstances and timing.
Lori
Stayed 1 night in Oct 2024