Hotel Riu Negril - All Inclusive

3.5 star property
On private beach with 3 outdoor pools, near Hedonism II

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Negril - All Inclusive

6 restaurants, breakfast, dinner served; Italian cuisine
Aerial view
Exterior
6 restaurants, breakfast, dinner served; Italian cuisine
6 restaurants, breakfast, dinner served; Italian cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Gym
  • Spa

Room options

Available filters for rooms
Showing 59 of 59 rooms

Standard Room, Garden View (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Partial Sea View (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Oceanfront (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Double Room, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, Oceanfront (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Room (E)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Garden View (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Shower/bath combination
2 bathrooms
Eco-friendly toiletries
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Shower/bath combination
2 bathrooms
Eco-friendly toiletries
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Shower/bath combination
2 bathrooms
Eco-friendly toiletries
  • Sleeps 5
  • 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Shower/bath combination
2 bathrooms
Eco-friendly toiletries
  • Sleeps 5
  • 2 Double Beds

Double Room, Oceanfront (Swim-Up | U)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms (E)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed

Double Room, Oceanfront (Swim-Up | 18+ | C)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (E)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed

Double Room, 2 Bedrooms, Partial Sea View (E)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed

Double Room, Oceanfront (Swim-Up | B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Sea View (E)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Family Double Room, 2 Bedrooms (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Garden View (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Partial Sea View (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Shower/bath combination
2 bathrooms
Eco-friendly toiletries
  • Partial sea view
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Shower/bath combination
2 bathrooms
Eco-friendly toiletries
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, Private Pool (Vista al Mar Frontal (L))

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Sea View (E)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Oceanfront (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

Family Room -5 Guests- Superior

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room Luxury With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Norman Manley Blvd, Negril, Westmoreland

What's nearby

  • Bloody Bay - 1 min walk
  • Bloody Bay Beach - 6 min walk
  • Seven Mile Beach - 3 min drive
  • Kool Runnings Water Park - 4 min drive
  • Hedonism II - 5 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 96 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬2 min walk
  • ‪Hunter Steakhouse - ‬4 min drive
  • ‪Ackee - ‬4 min drive
  • ‪Hedonism II - Delroy's Bar - ‬5 min drive
  • ‪Mahogany - ‬5 min drive

About this property

Hotel Riu Negril - All Inclusive

All-inclusive family-friendly property near Seven Mile Beach
A free breakfast buffet, a nightclub and a swim-up bar are just a few of the amenities provided at Hotel Riu Negril - All Inclusive. This property is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Indulge in a body wrap, a manicure/pedicure and a deep-tissue massage at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, dinner, Italian cuisine and a poolside location. Fitness classes are offered at the health club; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a corner/local shop.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and 3 indoor pickleball courts
  • Luggage storage, a 24-hour front desk and concierge services
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 420 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • TVs with cable channels
  • Balconies, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Green Island
  • Kulinarium
  • Luigi
  • Mandalay
  • Steakhouse

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Frequently asked questions

Does Hotel Riu Negril - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Negril - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Negril - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Negril - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Negril - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Negril - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Negril - All Inclusive located?

Nestled on the beach, this Negril property is steps from Bloody Bay and 1.7 mi (2.8 km) from Seven Mile Beach. Bloody Bay Beach and Jamaica Beaches are also within 15 minutes.

Hotel Riu Negril - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 1007 reviews" "
Rating 8 - Good. 283 out of 1007 reviews" "
Rating 6 - Okay. 183 out of 1007 reviews" "
Rating 4 - Poor. 85 out of 1007 reviews" "
Rating 2 - Terrible. 80 out of 1007 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Phoebe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not worth going. No room service, the staff is not accommodating. The food is not good. My son was sick and they would not allow me to take food to the room. They advised I walked with my sick son who had a fever to another restaurant on the property, and I could take food to My room from there. When you request anything to the room it comes a day later. After speaking with staff and locals it’s know as the worst resort in Negril. It is on bloody bay, not 7 mile beach. The water at the beach has an ofor and is dark and murky. You must walk 10 minutes to the beach at the other Riu resort. You can use the beach there, but none of the facilities. I will go back to Jamaica. I would NEVER stay here or another Riu resort. So disappointed at this resort. I am glad we spent some time each day off the resort.
Stayed 6 nights in Dec 2024

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

KERRYAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful and the staff were very efficient, friendly, and understanding. The dining options were appreciated but i think the desserts were mostly too sweet.
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In general Our stay was great Staff do everything to help us
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, drinks and amenities were great but we were on the 400 block and had problems with mosquitoes. We got bitten a lot.
Stayed 3 nights in Dec 2024

8/10 Good

Ceris

Travelled with partner
Liked: Property conditions & facilities
The staffs are very friendly. Just AC seems to go off in the middle of night and the last night our fan stopped working. Other than that it was a good stay. The young lady that helped us at front desk was very helpful and nice.👍
Stayed 9 nights in Dec 2024

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu has significantly improved in virtually every facet — the food is tasty, the entertainment is well thought out, well practiced and very engaging and enjoyable, the staff members are (for the most part) very friendly and helpful, the renovations to the exterior make the whole place feel contemporary and refreshed. We had an issue with the AC in our room that despite numerous calls and visits from the technician was not resolved, and so it was uncomfortably hot in the room. However, we will definitely be back next Christmas, it was a wonderful time!
Stayed 3 nights in Dec 2024

4/10 Poor

Nicketa

Stayed 3 nights in Dec 2024

2/10 Terrible

vinroy

Disliked: Cleanliness, staff & service, amenities
THE STAFF ARE TRAINED TO PUT BLACK PEOPLE TO THE BACK IN TERMS OF SERVICE. I WENT TO THE DINING AREA, GOT SOME FOOD AND WAITED ABOUT 15 MINUTES AND NO ONE APPROACHED MY TABLE TO OFFER ME A DRINK. AFTER I HAD ENOUGH OF THE NONSENSE, I CALLED A MANAGER OVER AND ASKED HOW WAS THE WAIT TO BE RECOGNISE. HE ASKED A WAITER TO ASSIST ME WITH A CUP OF TEA. THE WAITER TOOK HIS OWN SWEET TIME CLEARING TABLES BEFORE HE GOT TO ME. I WAS FUMING. I TOLD HIM THAT I WAS OKAY AND DID NOT FINISH THE FOOD THAT I WAS EATING. I TORE A DOLLAR IN TWO AND LEFT AT THE TABLE FOR THE TIP, THEN WALKED OUT. THE SECOND ISSUE WAS THAT I ASKED FOR A TV REMOTE 2 NIGHTS IN A ROW AND NEVER RECEIVED ONE. THE WATER IN THE SHOWER DID NOT DRAIN ALL THE WAY OUT DUE TO POOR TILING. TAKING A SHOWER AND HAVE STANDING WATER ON THE GROUND IN THE SHOWER WAS SICKENING. I USUALLY HAD A MEAL WHILE I AM OUT ON THE ROAD. ONE NIGHT I WAS A BIT HUNGRY AND WENT TO THE SPORTS BAR TO GET SOMETHING. THERE WAS NOTHING THAT I WOULD EAT ON THE MENU SO I ASKED FOR AN ORDER OF FRIES. I HAD 2 DRINKS TO PASS THE WAITING TIME. AFTER WAITING FOR ABOUT 45 MINUTES, THERE WAS STILL NO FRIES BEING SERVED TO ME SO I LEFT. YOU WOULD THINK THAT COMING HOME TO YOUR OWN COUNTRY, RELAXING IN A HOTEL WOULD BE LIKE A DREAM BUT IT WAS A NIGHTMARE. IT WAS THE WORST EVER. VERY DISGUSTING.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Sylvana

Travelled with family
Liked: Cleanliness, staff & service
1 of the staff at the gifts shop. My bag touch something as accident she said I had to pay for it
Stayed 1 night in Dec 2024

6/10 Okay

christina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First our room was leaking water from the bathroom and because of that we had to change rooms and it was no different same problem. The food was not that great not enough Jamaica food. The pool in the water it dirty. It look like vomit was in the water flooring on the top and this was early before lunch. I did enjoy my stay and it was my birthday.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tanice

Stayed 3 nights in May 2024

10/10 Excellent

Luisanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looooved this hotel so much !!!! The service was excellent!!! The food was amazing!!!! The entertainment team was top notch!!!! They are doing renovations now !!! I can’t wait to go back & see the new renovations! Definitely planning to go back soon
Stayed 7 nights in Jul 2024

6/10 Okay

Nichola

Stayed 7 nights in Jul 2024

10/10 Excellent

DAMIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 7 nights in Jul 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great but needs more entertainment
Stayed 5 nights in Aug 2024

10/10 Excellent

Natekia Neshi

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband and we had a great time , enjoyed the all the different foods they served ,the staff was friendly and accommodating . The mini bar I. Our room, rooms were nice and clean and up to date definitely a place to visit
Stayed 8 nights in Aug 2024

10/10 Excellent

Ulonda, Bensalem

Travelled with partner
Liked: Staff & service
There was no food options there was no room service. The drinks where watered down the room had a musty smell and the water pressure was very low
Stayed 5 nights in Jun 2024

8/10 Good

Meliesea

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Trelisa

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not inform us that it will be closing on tyhe 18th of August. Our hallways we fillled wiuth mattresses that they were removing from other room ans cleaning carts lined the hallwways. The hallways and some rooms smelled like mold. I got diarrhea after 2 days on the resort. The pools often had dead bees and flys in it. I seen roaches running around in and outside of the buffet hall. These conditions were unacceptable.
Stayed 6 nights in Aug 2024

2/10 Terrible

Kedian

Travelled with family
Disliked: Staff & service, room comfort
Overall service was way below standard. Firstly, I had booked for 3 nights and having to leave after the 1 st night due to the fact of lack of information. The hotel was going to be closed, but this information wasn’t relayed to me. In which, upon arrival I was offered to relocate to Trelawny, which is almost 3 hours away from my home. (Hence, I couldn’t accept that offer). Why wasn’t I made aware of the relocation before even getting to the hotel? People need to be informed, this way one can make a informed decision. This was time wasting, disruption of life, and a disrespect to guests’. Secondly, the kids pool was closed. Hence, myself and my child was so disappointed. There were no activities for either the child or us as adults. Thirdly, the food sucks. Very little choices on the line. Lastly, I chose this property because I’ve been there a few times. Reason being, I know what this property offers; the great food, entertainment, as well as knowing that I can also enjoy myself with my child. As well as, knowing that my child will be safe if I leave her in the kiddy section, as staffs are always there to assist. Peoples’ hard earn money must be respected. Thank you!
Stayed 3 nights in Aug 2024