Britannia Hotels hotels in North Wales, Wales

"Enjoyed our stay two nights. Staff and entertainment work hard. Area around outside the hotel needs cleaning up or some work. Also ceilings in some areas need plastering and painting. "

"On arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds...