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"Our stay was good overall. The pool was warm and even had some toys for the kids, which was a nice touch. The hot tub was actually hot — a definite plus since that's often not the case at some hotels. The staff were friendly, and our room was clean. However, the property could use some maintenance. While the exterior is attractive and well maintained, the interior shows signs of wear and tear, with a few things in need of repair."

"It was comfortable"

"Very hard working staff"

"Great pool with snacks and drinks. Easy access to many other activities. Quick with requests for towels. Good room service options for breakfast. We accidentally left our children’s baby blankets and the lost and found department found them and got them quickly shipped to us. Would definitely stay again and recommend."

"Everything was good "

"Nice hotel. Staff was friendly "

"The front desk clerk was very personable and upfront about an issue with a couple of patients that were coming into the lobby from the nearby hospital. We also commend the front desk clerk on a great referral for where to go for dinner that evening."

"Staf is very freandly"

"I was thoroughly impressed with everything offered inside Okana. From check-in, to the spacious room, then the restaurants, and finally the indoor/outdoor water park areas. The arcade was great for kids and adults. I loved how I didn't need to carry around my wallet because the wristband gave me access to everything and was used to charge my room. Coming to this resort was totally worth it! "