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Palm Garden Lodge

2.5 star property
Beach hotel with full-service spa and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Garden Lodge

Garden
Front of property
Lobby
Family Apartment | Living area
Economy Shared Dormitory, Mixed Dorm, Shared Bathroom

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Room options

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Parking included
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Frequently asked questions

Does Palm Garden Lodge have a pool?

Yes, this property has an outdoor pool.

Is Palm Garden Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palm Garden Lodge?

Self-parking is free at this property.

What time is check-in at Palm Garden Lodge?

Check-in start time: 10:00 AM; check-in end time: 10:30 AM. Late check-in is available during limited hours.

What time is check-out at Palm Garden Lodge?

Checkout is at 10:30 AM.

Does Palm Garden Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palm Garden Lodge located?

Situated in Nyayumba, this beach hotel is within 9 miles (15 km) of Nyamyumba Hot Springs, Gisenyi Beach and Rwanda Tourism University College. Université Libre de Kigali is 8.5 mi (13.7 km) away.

Palm Garden Lodge Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

ussv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic, horrid experience
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
Stayed 2 nights in Jun 2019

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très serviable et un service irréprochable
Stayed 2 nights in Sep 2019

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Stayed 1 night in May 2018