Hilton Orlando Buena Vista Palace Disney Springs Area

4.0 star property
Art Deco hotel connected to a shopping centre in Lake Buena Vista with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Orlando Buena Vista Palace Disney Springs Area

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Presidential Suite, 1 Bedroom | Living area
Breakfast, dinner, brunch served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • Laundry
    Laundry
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is €191
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 39 of 39 rooms

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 King Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 8
  • 3 Queen Beds

Family Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Island)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
2 bedrooms
  • Sleeps 8
  • 1 King Bed

Room, 1 King Bed (Pink Ribbon Retreat)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (1 KING BED AND PARLOR)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Single Bed, Tower (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 74 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Fireworks View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 153 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Fireworks View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Island)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Island Or Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830

What's nearby

  • Disney Springs™ - 10 min walk - 0.9 km
  • Disney's Typhoon Lagoon Water Park - 6 min drive - 3.5 km
  • Orlando Vineland Premium Outlets - 6 min drive - 5.2 km
  • Disney's Hollywood Studios® - 12 min drive - 8.7 km
  • Epcot® - 12 min drive - 7.7 km

Getting around

  • Orlando Station - 23 min drive
  • Orlando International Airport (MCO) - 25 min drive

Restaurants

  • ‪The Polite Pig - ‬12 min walk
  • ‪T-Rex Cafe - ‬11 min walk
  • ‪Rainforest Cafe - ‬9 min walk
  • ‪The Boathouse - ‬13 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Hilton Orlando Buena Vista Palace Disney Springs Area

Upscale hotel near Disney Springs™
Located close to Splitsville Luxury Lanes & Dinner Lounge and Disney's Typhoon Lagoon Water Park, Hilton Orlando Buena Vista Palace Disney Springs Area provides a poolside bar, a terrace and a coffee shop/cafe. The on-site American cuisine buffet restaurant, LetterPress, offers breakfast, brunch and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • 2 outdoor pools and a children's pool, with a lazy river, cabanas and sunloungers
  • Breakfast (surcharge), valet parking (surcharge) and express check-out
  • A 24-hour front desk, meeting rooms and multilingual staff
  • A lift, tour/ticket information and a reception hall
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 1011 rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with baths or showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CITRUS 28
  • LetterPress
  • SHADES
  • SUNNIES

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (79 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (104 centimetre high)

More

  • 2 buildings
  • 27 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney Springs® Area
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel

Frequently asked questions

Does Hilton Orlando Buena Vista Palace Disney Springs Area have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Hilton Orlando Buena Vista Palace Disney Springs Area?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Orlando Buena Vista Palace Disney Springs Area on 24 Nov 2024 start from €149.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Orlando Buena Vista Palace Disney Springs Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Orlando Buena Vista Palace Disney Springs Area?

Self-parking is available for USD 25 per day. Valet parking is available for USD 35 per night.

What time is check-in at Hilton Orlando Buena Vista Palace Disney Springs Area?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Orlando Buena Vista Palace Disney Springs Area?

Checkout is at 11:00 AM.

Where is Hilton Orlando Buena Vista Palace Disney Springs Area located?

Situated in Lake Buena Vista, this hotel is within 1 mi (2 km) of Disney Springs™ and Splitsville Luxury Lanes & Dinner Lounge. Disney's Typhoon Lagoon Water Park and Orlando Vineland Premium Outlets are also within 3 mi (5 km).

Hilton Orlando Buena Vista Palace Disney Springs Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 728 out of 1328 reviews" "
Rating 8 - Good. 239 out of 1328 reviews" "
Rating 6 - Okay. 170 out of 1328 reviews" "
Rating 4 - Poor. 98 out of 1328 reviews" "
Rating 2 - Terrible. 93 out of 1328 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

James, Hermitage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, clean and convenient to Disney Springs. However, parking was very expensive as well as the $40/resort fee add on which was not very well indicated when booking the trip. "WATCH OUT FOR THE SMALL PRINT"
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Cory

Travelled with partner
Liked: Property conditions & facilities
The staff is amazing, but the bed wasn’t made, there was no body wash in the bathroom, also there was people screaming for hours between 6 and 9 am.
Stayed 1 night in Nov 2024

6/10 Okay

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

John, Daytona Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in process, very friendly. Proximity to Disney Spring is great, walkable. The lazy river on property is a great feature and restaurants on property. Wonderful alternative to a Disney resort and a fraction of the price. Shuttle to the theme parks are available.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Erin

Travelled with family, Travelled with partner
Every night, I was woken up by people talking in the room next to us. Talking, not yelling. The walls are paper thin. Every noise will wake you up because it is like there are no walls! Our key did not work in the door on night three. We had to have someone change the batteries in the door at 11 PM to get in and wait until they left. The house keeping was amazing. Rooms are clean, but you can tell that it gets heavy traffic due to Disney turnover. Make sure if you take the Hollywood Studios bus that you are prepared that you will NOT get there by rope drop. It stops at Animal Kingdom first. The bus drivers were nice and knowledgable and shared tips about the parks. I am going down to Orlando again and besides the price and closeness to Disney springs, I do not think I would stay there again. Unfortunately we did not get to the lazy river, so that may have been a nice perk...

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Near Disney Parks and within walking distance of Disney Springs. Amazing hotel on its own.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yeniaris

Travelled with family, Travelled with family and small children
Clean, great hotel!
Stayed 1 night in Nov 2024

6/10 Okay

John, Lakeland

Liked: Property conditions & facilities
It was ok
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and huge pool area. Two down falls are the island hotel we were in is not right near the dining or front desk area. Other issue was shower was warm at best.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool lazy river area!
Stayed 2 nights in Nov 2024

8/10 Good

Ronni

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2024

6/10 Okay

Scott

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Need to specify the tow HILTONS in the Springs AREA!!! booked another room on expedia and was at a diff property approx 3/4 mile away. Please re-name as staff says its a DAILY problem!! your Double Tree is named diff but owned by Hilton, Why cant they re-name one of these properties?
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

stephen

Liked: Amenities
Disliked: Property conditions & facilities
The hotel was nice. The walls super thin so you can hear everything. But that was not the problem It was bugs!!! I told the staff that there was bugs in our room and they laughed and said ooh that’s Florida . The counter was full of ants and they accused me of food in my hotel room. The bugs were there before we showed up. Nobody thought it was a big deal To see snakes in lobby and bugs in the room. Not that I wanted a discount but being laughed at was not nice..
Stayed 2 nights in Nov 2024

6/10 Okay

Dawn

Travelled with partner
Disliked: Amenities
This was an okay hotel. The room was in need of updates. The staff was just okay. Not too many of them around. Our room was not the cleanest I have stayed in. We we entered the room I noticed a toe nail on the carpet. I dropped a q tip to see if they would pick it up ( to see if they vacuum the rooms. ) it was there until we left. Could be there now. The shower gel was completely out. Never refilled while we were there. The shower floor was not clean. They cleaned (?)my room each day. The best part of this hotel was the Disney perks. Early admission and free bus ride. The walk to Disney springs was a long one. Out of the hotel and down the street to a cross walk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer, Boca Raton

Stayed 2 nights in Sep 2024

4/10 Poor

Agnieszka

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Oct 2024