4/10 Poor
Jinsung, Farmers Branch
Travelled with partner
27 Nov 2024
Disliked: Cleanliness, staff & service
Booked a room for its rooftop spa and breakfast buffet.
Men's spa - noticed a few guests not taking a shower and taking a bath. The next day, I noticed another guest picking the bottom of his foot and coughing and sneezing inside the bath. Decided to not use the bath afterward. Another guest also walked out without using the bath.
Breakfast buffet - offers a few more items than other business hotels such as Toyoko Inn, but the taste was mediocre at best.
Front staff - They seem to be more courteous to Japanese guests than foreign guests. A male staff working at night looked at me and walked by, but noticed him giving a very polite greeting to a Japanese guest a few minutes later. A female staff who took care of us sounded courteous, but I could see the frown in her eyebrows whenever I made requests for amenities. (Towels and Febreeze)
I would probably book a cheaper franchise hotel next time such as Toyoko Inn or Dormy Inn.
Jinsung
Stayed 2 nights in Nov 2024