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Grand Prince Hotel Osaka Bay

4.5 star property
Luxury Osaka hotel in Suminoe with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Prince Hotel Osaka Bay

Indoor pool, outdoor pool
Club Room, 1 King Bed (Premier)
Exterior
View from room
Interior entrance
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Pool
    Pool
  • Housekeeping
    Housekeeping
The price is €91
includes taxes & fees
25 Nov - 26 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for *Renovated* Standard Double Room, 1 King Bed, Non Smoking

*Renovated* Standard Double Room, 1 King Bed, Non Smoking

*Renovated* Standard Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for *Renovated* Club Room, 1 King Bed, Non Smoking (Premier)

*Renovated* Club Room, 1 King Bed, Non Smoking (Premier)

*Renovated* Club Room, 1 King Bed, Non Smoking (Premier)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 80 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for *Renovated* Club Twin Room, Non Smoking (Premier)

*Renovated* Club Twin Room, Non Smoking (Premier)

*Renovated* Club Twin Room, Non Smoking (Premier)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 80 sq m
  • Sleeps 6
  • 2 Double Beds

*Renovated* Club Twin Room, Non Smoking (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for *Renovated* Deluxe Twin Room, Non Smoking (Ocean Sunset)

Down duvets, in-room safe, desk, blackout curtains

*Renovated* Deluxe Twin Room, Non Smoking (Ocean Sunset)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for *Renovated* Club Double Room, 1 King Bed, Non Smoking (Deluxe)

Down duvets, in-room safe, desk, blackout curtains

*Renovated* Club Double Room, 1 King Bed, Non Smoking (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for *Renovated* Deluxe Twin Room, Non Smoking

*Renovated* Deluxe Twin Room, Non Smoking

*Renovated* Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for *Renovated* Deluxe Double Room, 1 King Bed, Non Smoking (Ocean Sunset)

Down duvets, in-room safe, desk, blackout curtains

*Renovated* Deluxe Double Room, 1 King Bed, Non Smoking (Ocean Sunset)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Suite Room, King Bed)

Suite, 1 King Bed, Non Smoking (Suite Room, King Bed)

Suite, 1 King Bed, Non Smoking (Suite Room, King Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
Hairdryer
  • 90 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for *Renovated* Deluxe Double Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

*Renovated* Deluxe Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room (Premier)

Club Twin Room (Premier)

Club Twin Room (Premier)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 80 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Basic Double or Twin Room (Late Check in , after 8pm)

Combined shower/bathtub, hair dryer, slippers, electronic bidet

Basic Double or Twin Room (Late Check in , after 8pm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Twin Room (Ocean Sunset)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room (Ocean Sunset)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Club Double Room, 1 Queen Bed

Down duvets, in-room safe, desk, blackout curtains

Club Double Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Double Room, 1 King Bed (Ocean Sunset)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 King Bed (Ocean Sunset)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Down duvets, in-room safe, desk, blackout curtains

Club Twin Room (Deluxe)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Club Room, 1 King Bed (Premier)

Club Room, 1 King Bed (Premier)

Club Room, 1 King Bed (Premier)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed (Deluxe)

Down duvets, in-room safe, desk, blackout curtains

Club Double Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for *Renovated* Standard Twin Room, Non Smoking

*Renovated* Standard Twin Room, Non Smoking

*Renovated* Standard Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Twin Room

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Room, Twin Bed

Down duvets, in-room safe, desk, blackout curtains

Suite Room, Twin Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
Hairdryer
  • 90 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

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9.4 out of 10, Exceptional, (2009)
The price is €101
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
1-13-11 Nanko-Kita, Suminoe-Ku, Osaka, Osaka-fu, 559 0034

What's nearby

  • Intex Osaka - 5 min walk - 0.4 km
  • Port of Osaka - 11 min walk - 0.9 km
  • Osaka Aquarium Kaiyukan - 4 min drive - 3.5 km
  • Kyocera Dome Osaka - 10 min drive - 8.3 km
  • Universal Studios Japan - 10 min drive - 9.8 km

Getting around

  • Nakafuto Station - 6 min walk
  • Kujo Station - 8 min drive
  • Kobe (UKB) - 48 min drive

Restaurants

  • ‪オステリア 大阪府咲洲庁舎 - ‬3 min walk
  • ‪Cafe de Crie, ATC - ‬8 min walk
  • ‪モスバーガー - ‬8 min walk
  • ‪インテックスカフェ - ‬4 min walk
  • ‪鶴橋風月南港店 - ‬9 min walk

About this property

Grand Prince Hotel Osaka Bay

Luxury family-friendly hotel near Intex Osaka
Located close to Osaka Aquarium Kaiyukan and Osaka Municipal Central Gymnasium, Grand Prince Hotel Osaka Bay provides a poolside bar, shopping on-site and a coffee shop/cafe. Indulge in a facial, a deep-tissue massage and a body scrub at the on-site spa. The on-site international cuisine restaurant, The Café, offers breakfast, lunch and dinner. Fitness classes and yoga classes are offered at the gym; Grand Prince Hotel Osaka Bay also has a hair salon, dry cleaning/laundry services and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre and babysitting.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), free train station pick-up and bike hire
  • Self-parking (surcharge), 1 meeting room and barbecues
  • Wedding services, a water dispenser and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 480 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as desk chairs and safes.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and childcare services

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Free train station pick-up shuttle from 8:00 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,700 for adults and JPY 1,850 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Café

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 23,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift
  • Thin carpet in room

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Construction is underway at this property from June 1, 2024-March 31, 2025. Guests can expect to hear construction-related noise during this time.

Renovations and closures

The property will be renovating from 13 June 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3729.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3700 for adults and from JPY 1850 for children
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: JPY 3729.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from July to August
Pool access available from 6:30 AM to 9:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 18 years old are not allowed in the spa without adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hyatt Osaka
Hyatt Osaka Regency
Hyatt Regency Hotel Osaka
Hyatt Regency Osaka
Osaka Hyatt
Osaka Hyatt Regency
Osaka Regency Hyatt
Regency Hyatt Osaka
Hyatt Regency Osaka Hotel Osaka
Hyatt Regency Osaka Hotel
Hyatt Regency Osaka
Grand Prince Osaka Bay Osaka
Grand Prince Hotel Osaka Bay Hotel
Grand Prince Hotel Osaka Bay Osaka
Grand Prince Hotel Osaka Bay Hotel Osaka

Frequently asked questions

Does Grand Prince Hotel Osaka Bay have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:30 AM to 9:30 PM.

How much does it cost to stay at Grand Prince Hotel Osaka Bay?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Osaka Bay on 25 Nov 2024 start from €91.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Prince Hotel Osaka Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Prince Hotel Osaka Bay?

Self-parking is available for a fee.

What time is check-in at Grand Prince Hotel Osaka Bay?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Prince Hotel Osaka Bay?

Checkout is at noon.

Does Grand Prince Hotel Osaka Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1600 per person applies.

Where is Grand Prince Hotel Osaka Bay located?

This family-friendly Osaka hotel is located in the business district, 0.2 mi (0.4 km) from Intex Osaka, and within 6 mi (10 km) of Osaka Aquarium Kaiyukan and Osaka Municipal Central Gymnasium. Kyocera Dome Osaka and Sumiyoshi Taisha are also within 6 mi (10 km). Nakafuto Station is 6 minutes by foot and Trade Center-mae Station is 7 minutes.

Grand Prince Hotel Osaka Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1003 reviews" "
Rating 8 - Good. 330 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David, South Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chotoku, Koka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing in the shower was a bench because there are people who cannot stand for a long time to bathe
Stayed 1 night in Aug 2024

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities
Everything pretty good just cou0le details in cleanings and A/C issues but the rest good..
Stayed 1 night in Jul 2024

8/10 Good

Victoria

Stayed 3 nights in Jun 2024

10/10 Excellent

Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, nice view, enjoyed the art pieces at the lobby, free shuttle to JR station
Stayed 4 nights in Jun 2024

10/10 Excellent

Liju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. The Asia Trade Center with lot of dining facilities is 3 minutes walking. Subway also was very close. Nice open location. Staff was very helpful and courteous.
Stayed 2 nights in May 2024

10/10 Excellent

LAY KEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lounge
It was very good. We stay in level 26 and enjoy the lounge service
Stayed 1 night in May 2024

10/10 Excellent

Brian

Stayed 2 nights in May 2024

10/10 Excellent

Ava

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top tier at this hotel, so attentive and so helpful! Gorgeous hotel and right near a train station! Would stay here again in a heartbeat! Little out of the main city but worth it for us!
Stayed 2 nights in May 2024

10/10 Excellent

Pun Fung

Stayed 4 nights in Apr 2024

10/10 Excellent

prabhudeva

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

6/10 Okay

Reginald

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Excellent Service. Dated Interiors. (Place is stuck in the early 2000s with elements of the 1980s.) But they keep then place SPOTLESS. Pretty far out of the way. You’re gonna need a few transfers to get where you wanna go. (But there are shuttles to take you to Osaka Station! ) Service: A Interior / Vibe: C Cleanliness: A Transport: B
Stayed 7 nights in Mar 2024

2/10 Terrible

Natalie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Do not book this hotel or it’s sister hotel Prince hotel kyoto if you want a Japanese experience the hotels are seriously outdated and you can’t book into a Japanese restaurant for love or money it’s either reservations only or not open
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transportation is a hassle. Only real way into the city is by subway. Taxi cost is ridiculous in Japan, so if you are planning on enjoying some night life - do not stay here. Overall clean and comfortable. highly recommended.
Stayed 3 nights in Jun 2023

10/10 Excellent

Daviea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in closer to midnight and the staff were very nice. I ordered room service twice and both times they came in a timely manner. The food was good too. They have hotel activities you can sign up for and a shuttle to and from the Osaka station. My room was good and had a great view. Will stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Osaka
Stayed for a total of five nights. The hotel is really nice and the staff is very helpful. Buffet breakfast is definitely worth the cost. The hotel will no longer be a Hyatt after July of 2023.
Stayed 4 nights in May 2023

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has the most spaciest rooms of all the hotels I stayed in Japan. The premise is very clean and Eco-oriented. The breakfast buffet is the best. Since the hotel is further away from the Osaka down town, late night room service menu needs to have more options, but this will not diminish my overall rating.
Stayed 3 nights in Apr 2023

6/10 Okay

Min-Mei

The staff does try hard to provide good service - that's the part we like. The part that is inconvenient is that they require hotel guests to get a token from bell desk in order to get on the shuttle to JR OSAKA. Additionally, they require you to make reservation first - that's inconvenient. Another thing we don't like is that we have to use taxi or public transportation to get to the hotel from Kansai airport after 5pm because the direct bus stops at 5pm.
Stayed 13 nights in Apr 2023

10/10 Excellent

Cara, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are friendly and work hard to ensure the guests have what they need. The hotel is kept clean and in good repair. This was our favourite hotel (out of 6) in Japan.
Stayed 3 nights in Mar 2023

10/10 Excellent

Maile

Liked: Staff & service, amenities, property conditions & facilities
This was the absolute perfect place for us to stay while in town for a show at the Intex Center. Friendly staff, great breafast buffet, and so close to the convention center!
Stayed 1 night in Mar 2023

6/10 Okay

Joey

Stayed 2 nights in Mar 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is not too far from Universal Studios Japan.
Stayed 1 night in Mar 2023