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RakutenSTAY×Shamaison Osaka Dekijima Station

3.0 star property
Riverside apartment connected to a railway/underground station in Osaka with a 24-hour front desk

Choose dates to view prices

Photo gallery for RakutenSTAY×Shamaison Osaka Dekijima Station

Desk, blackout curtains, free WiFi, bed sheets
Reception
Japanese Modern Room | Living room
Front of property – evening/night
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Dryer
  • Free WiFi
The current price is €159
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 46 of 46 rooms

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Economy Room

Desk, blackout curtains, free WiFi, bed sheets

Economy Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 36 sq m
  • Studio
  • Sleeps 4
  • 3 Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Japanese Modern Room

Japanese Modern Room | Living area

Japanese Modern Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 40 sq m
  • Studio
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Economy Room

Desk, blackout curtains, free WiFi, bed sheets

Economy Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 36 sq m
  • Studio
  • Sleeps 4
  • 3 Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Japanese Superior Room

Japanese Superior Room

Japanese Superior Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 51 sq m
  • Studio
  • City view
  • Sleeps 6
  • 2 Large Single Beds, 3 Single Futons and 1 Single Sofa Bed

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Deluxe Room

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 56 sq m
  • Studio
  • Sleeps 7
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Deluxe Room

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 56 sq m
  • Studio
  • Sleeps 7
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 42 sq m
  • Studio
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Futon

View all photos for Deluxe Room

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 56 sq m
  • Studio
  • Sleeps 7
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Futon

View all photos for Room 106

Desk, blackout curtains, free WiFi, bed sheets

Room 106

  • Sleeps 5
  • 4 Double Beds and 1 Single Futon

View all photos for Room 101

Desk, blackout curtains, free WiFi, bed sheets

Room 101

  • Sleeps 5
  • 4 Double Beds and 1 Single Futon

View all photos for Room 305

Desk, blackout curtains, free WiFi, bed sheets

Room 305

  • Sleeps 5
  • 4 Double Beds and 1 Single Futon

View all photos for Room 203

Desk, blackout curtains, free WiFi, bed sheets

Room 203

  • Sleeps 5
  • 4 Double Beds and 1 Single Futon

View all photos for Economy Room

Desk, blackout curtains, free WiFi, bed sheets

Economy Room

  • Sleeps 4
  • 1 Single Futon and 3 Single Beds

View all photos for Room 308

Desk, blackout curtains, free WiFi, bed sheets

Room 308

  • Sleeps 4
  • 3 Single Beds and 1 Single Futon

View all photos for Room 103

Desk, blackout curtains, free WiFi, bed sheets

Room 103

  • Sleeps 5
  • 4 Double Beds and 1 Single Futon

View all photos for Deluxe Room

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Room

  • Sleeps 7
  • 2 Double Beds and 1 Single Futon

View all photos for Room 201

Desk, blackout curtains, free WiFi, bed sheets

Room 201

  • Sleeps 5
  • 4 Double Beds and 1 Single Futon

View all photos for Room 202

Desk, blackout curtains, free WiFi, bed sheets

Room 202

  • Sleeps 5
  • 1 Single Futon and 4 Double Beds

View all photos for Japanese Modern Room

Desk, blackout curtains, free WiFi, bed sheets

Japanese Modern Room

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Room 401

Desk, blackout curtains, free WiFi, bed sheets

Room 401

  • Sleeps 5
  • 2 Single Sofa Beds and 3 Single Futons

View all photos for Room 105

Desk, blackout curtains, free WiFi, bed sheets

Room 105

  • Sleeps 5
  • 4 Double Beds and 1 Single Futon

View all photos for Room 303

Desk, blackout curtains, free WiFi, bed sheets

Room 303

  • Sleeps 5
  • 4 Double Beds and 1 Single Futon

Room 301

  • Sleeps 5
  • 1 Single Futon and 4 Double Beds

View all photos for Standard Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Room

  • Sleeps 5
  • 1 Single Bed and 4 Double Beds

View all photos for Superior Japanese Room

Desk, blackout curtains, free WiFi, bed sheets

Superior Japanese Room

  • Sleeps 6
  • 3 Single Futons, 1 Single Bed and 2 Double Beds

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About the area

Map
1-12-14 Dekijima Nishiyodogawa-ku, Osaka, Osaka fu, 555-0031

What's nearby

  • Universal Studios Japan - 6 min drive
  • Kyocera Dome Osaka - 7 min drive
  • Osaka Aquarium Kaiyukan - 9 min drive
  • Osaka Castle - 10 min drive
  • Intex Osaka - 11 min drive

Getting around

  • Dekijima Station - 2 min walk
  • Fuku Station - 15 min walk
  • Osaka (ITM-Itami) - 34 min drive

Restaurants

  • ‪大阪ハラールレストラン - ‬11 min walk
  • ‪セルフィッシュ - ‬13 min walk
  • ‪昇Syo - ‬13 min walk
  • ‪大旺寿司 - ‬14 min walk
  • ‪亜郎 - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

RakutenSTAY×Shamaison Osaka Dekijima Station

Riverside apartment connected to a railway/underground station in Osaka with a 24-hour front desk
This apartment building features a 24-hour front desk. Each apartment features a washer/dryer and a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a flat-screen TV and a separate bath and shower. Housekeeping is not available.
RakutenSTAY×Shamaison Osaka Dekijima Station offers 29 air-conditioned accommodations with washers/dryers and complimentary slippers. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Osaka apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • No housekeeping service

Location highlights

  • Connected to a rail/subway station
  • In an entertainment district
  • In the suburbs
  • Near a train station
  • Near the boardwalk/promenade
  • On a river

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 29 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Per property policy, groups of guests under 20 years old are not allowed to stay at this property, except for families with children.

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

RakutenSTAY×Shamaison Osaka Dekijima Station Apartment
RakutenSTAY×Shamaison Dekijima Station Apartment
RakutenSTAY×Shamaison Dekijima Station
RakutenSTAY×Shamaison Osaka Dekijima Station Apartment
RakutenSTAY×Shamaison Dekijima Station Apartment
RakutenSTAY×Shamaison Dekijima Station
Apartment RakutenSTAY×Shamaison Osaka Dekijima Station Osaka
Osaka RakutenSTAY×Shamaison Osaka Dekijima Station Apartment
Apartment RakutenSTAY×Shamaison Osaka Dekijima Station
RakutenSTAY×Shamaison Osaka Dekijima Station Osaka
Rakutenstay×shamaison Dekijima
RakutenSTAY×Shamaison Osaka Dekijima Station Osaka
RakutenSTAY×Shamaison Osaka Dekijima Station Apartment
RakutenSTAY×Shamaison Osaka Dekijima Station Apartment Osaka

Frequently asked questions

Is RakutenSTAY×Shamaison Osaka Dekijima Station pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at RakutenSTAY×Shamaison Osaka Dekijima Station?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at RakutenSTAY×Shamaison Osaka Dekijima Station on 4 Mar 2025 start from €159.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at RakutenSTAY×Shamaison Osaka Dekijima Station?

This property doesn't offer parking.

What time is check-in at RakutenSTAY×Shamaison Osaka Dekijima Station?

Check-in start time: 3 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at RakutenSTAY×Shamaison Osaka Dekijima Station?

Checkout is at 10 AM.

Where is RakutenSTAY×Shamaison Osaka Dekijima Station located?

Located in Nishiyodogawa-ku, this apartment building is within 9 mi (15 km) of Universal Studios Japan, Kyocera Dome Osaka and Spa World. Osaka Aquarium Kaiyukan and Tsutenkaku Tower are also within 9 mi (15 km). Dekijima Station is only a 2-minute walk and Fuku Station is 15 minutes.

RakutenSTAY×Shamaison Osaka Dekijima Station Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 412 reviews
Rating 8 - Good. 118 out of 412 reviews
Rating 6 - Okay. 25 out of 412 reviews
Rating 4 - Poor. 23 out of 412 reviews
Rating 2 - Terrible. 13 out of 412 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

The room had great amenities with lots of space. Check in was really difficult and the room was quite dusty and dirty.
Stayed 2 nights in Sep 2024

8/10 Good

CHONA

love the room layout & amenities, perfect for group travel
Stayed 2 nights in Feb 2024

10/10 Excellent

Olivia

I loved my stay here! Super close to the train station and my room was huge!! Even had a balcony, washer, stove, and microwave! Super convenient stay for a good price too! I will definitely stay here again in the future!
Stayed 1 night in Apr 2024

10/10 Excellent

YU QI

Very nice would recommend
Stayed 4 nights in May 2024

10/10 Excellent

Sen sen Gerome

Awesome stay
Our stay was amazing. The location was great, it was just a few meters away from the train station which was convenient and there is nearby supermarket and also a Family Mart.
Stayed 5 nights in Dec 2023

10/10 Excellent

Nipun

It was at a good location and an easy access to public transportation.
Stayed 6 nights in Dec 2023

10/10 Excellent

Cheryrill

The place was so clean and nice. Tho we had a hard time checking in but all in all it was okay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Renu

The stay was wonderful. The property was clean. The checkout and checking in was very quick and easy. Loved the amenities. It’s close to train station.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Clean and comfortable
Self check in. Self checkout. Very clean room. 2 beds were in separate room.
Stayed 2 nights in Jun 2024

8/10 Good

Rosemarie

Excellent amenities! Spacious enough for 6 people but far from places of interest.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rita

2 mins walk to the Dekijima station, family mart / groceries within 2 mins walk. Roomy for 2 adults and 2 teenagers. Excellent overall.
Stayed 8 nights in Mar 2024

10/10 Excellent

BISHAL Kumar

People are not so friendly in outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Quoc Tuan

Rakuten Stay xShamaison Osaka
We loved our stay at the Rakuten Stay in Osaka. The apartment was incredibly spacious, clean and well situated at a minute distance from the nearest train station. It’s also a walking distance to a Family Mart and Lawson. Recommended stay for a family.
Stayed 3 nights in Jun 2023

10/10 Excellent

Romeo

Not bad at all
Stayed 8 nights in Feb 2024

6/10 Okay

Tzu chun

Liked: Cleanliness
Disliked: Communication
The location was 5 star, convenient to Dekijima station and right near 2 supermarkets and a Family Mart and a Lawson. The building seems reasonably new and modern. The only negative things are the hotel is unstaffed and everything is done by video chat at a tablet at the reception area, even when we arranged for garbage removal and fresh towels upon checking in it was only done ONCE in a 2 weeks stay and even then it had to be chased up via our booking agent as the video chat is limited to certain times of day.
Stayed 12 nights in Mar 2024

8/10 Good

vivian

Disliked: Communication
The accommodation is very well. Clean and quiet. The beds are comfortable and we all have a pleasant stay there. However, the check in system is really poor, the iPad in the front desk should have some problems. Once I fill in the check in information, the system automatically informed that I have checked out. The first two staffs I talked int he iPad were not helpful until a foreigner lady who could speak English that could figure out our problem. we finally could enter our room. It was not my first time to live in Rakuten stay but it was definitely the horrible experience we had ever. More training for the staff in communication is needed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ken

The room was way better than we expected. There’s a japanese bathroom that you can heat the exact way you want to take a bath or just a quick shower. There’s good restaurants nearby aswell as a Lawson and a supermarket. The metro station is 2 minutes away from the hotel. It’s a very calm place.
Stayed 6 nights in Oct 2023

8/10 Good

Ziyan

Super near to Dekijima station. 8 stops to Osaka-Namba, very fast. Check in was confusing. Sofa was abit worn out and dirty

10/10 Excellent

Donna

This is condo like with a Japanese vibe! Clean and complete with amenities. So close to the station, we did not mind the travel from Osaka. Affordable and accommodated a family of five. Will come back next time! Took time with 5 to register at check in but okay.
Stayed 2 nights in Dec 2023

8/10 Good

Jonathan

Liked: Cleanliness
Property was great very close to the train station which is convenient. Amenities were great with a fridge and washing machine inside. The only big issue I had was that one of our bed sheets were heavily stained and even had a 3 or so inch what I can assume is a blood stain.
Stayed 6 nights in Jun 2023

10/10 Excellent

goh

The lobby is well conditioned and looks clean. The apartment inside also has clean toilets, with comfortable beds and cooling air-conditioning that makes us fall asleep quickly. We will definitely come here again! Sincerely appreciate the staff helping us to find our stuff left at the apartment, good job 👍 Well done 👍 Thank you so much for your team effort.
Stayed 5 nights in Aug 2023

8/10 Good

Lewis

So close to Dekijima station, good size for our family of four. Had grocer, family mart and Lawson near by, but the life supermarket was the best. Area was safe, but the road and train noise was noticeable, since we are used to a very quiet place, but it’s not a deal breaker. Big down side was the bathroom, it was mouldy and smelled bad every time we came back, so we aired it out with the ventilation and it was ok. Definitely needed a better cleaning than it had.

4/10 Poor

DAHIANA

Liked: Cleanliness, communication
I got a room that I can even put my luggage , literally without space the door was no open all the way because the space and I have doble bed together like one bed because they did not have any spaces at all in the room the TV was literally against the bed. Very uncomfortable, No housekeeping in 3 days.
Stayed 2 nights in Mar 2024

6/10 Okay

Chundru

Disliked: Cleanliness
AC is not clean, dust coming from AC. Lot of dust behind TV.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kaoru

Good stay at Osaka
It was a stay of 3 nights and 4 days. The room was 100% satisfactory. However, the staff told me to contact customer support to change towels. However, due to the difficulty in reaching customer support from the mobile phone of the foreign company, I washed the used towel before going out, dried it indoors, and reused it for three days. I would appreciate it if you could consider the smoothness of the towel exchange method.
Stayed 3 nights in Jun 2023