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The Ritz-Carlton, Osaka

5.0 star property
Luxury hotel connected to a shopping centre in Umeda with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Osaka

Lounge
Suite, Multiple Beds, City View
Garden
Bar (on property)
Suite, Multiple Beds, City View | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is €487
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for DELUXE ROOM, 1 KING BED( CLUB LEVEL)

Frette Italian sheets, down duvets, minibar, in-room safe

DELUXE ROOM, 1 KING BED( CLUB LEVEL)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View, Corner (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, View, Corner (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
  • 233 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View (Corner)

Junior Suite, 1 King Bed, Non Smoking, City View (Corner)

Junior Suite, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 KING BED (CLUB LEVERL)

Frette Italian sheets, down duvets, minibar, in-room safe

SUPERIOR ROOM, 1 KING BED (CLUB LEVERL)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View

Suite, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 77 sq m
  • City view
  • Sleeps 5
  • 5 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Executive Suite, 2 Single Beds, Non Smoking

Executive Suite, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • 76 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Queen Beds, View, Corner (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds, View, Corner (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds, View (High Floor)

Superior Room, 2 Single Beds, View (High Floor)

Superior Room, 2 Single Beds, View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for SUPERIOR ROOM, 2 TWIN BEDS (CLUB LEVEL)

Room amenity

SUPERIOR ROOM, 2 TWIN BEDS (CLUB LEVEL)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for EXECUTIVE SUITE, 2 TWIN BEDS ( CLUB LEVEL)

EXECUTIVE SUITE, 2 TWIN BEDS ( CLUB LEVEL)

EXECUTIVE SUITE, 2 TWIN BEDS ( CLUB LEVEL)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 76 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Queen Beds, View (High Floor)

Junior Suite, 2 Queen Beds, View (High Floor)

Junior Suite, 2 Queen Beds, View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for DELUXE ROOM, 2 QUEEN BEDS ( HIGH FLOOR)

Frette Italian sheets, down duvets, minibar, in-room safe

DELUXE ROOM, 2 QUEEN BEDS ( HIGH FLOOR)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for EXECUTIVE SUITE, 1 KING BED ( CLUB LEVEL)

Frette Italian sheets, down duvets, minibar, in-room safe

EXECUTIVE SUITE, 1 KING BED ( CLUB LEVEL)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for JUNIOR SUITE, 1 KING BED (CLUB LEVEL)

Frette Italian sheets, down duvets, minibar, in-room safe

JUNIOR SUITE, 1 KING BED (CLUB LEVEL)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

2 bars/lounges, lobby lounge
InterContinental Osaka, an IHG Hotel
Pool
Spa
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1001)
The price is €351
includes taxes & fees
4 Dec - 5 Dec
InterContinental Osaka, an IHG Hotel
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About the area

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001

What's nearby

  • Osaka Station City - 8 min walk - 0.7 km
  • Grand Front Osaka Mall - 9 min walk - 0.8 km
  • Umeda Sky Building - 15 min walk - 1.3 km
  • Dotonbori - 5 min drive - 4.4 km
  • Osaka Castle - 6 min drive - 5.5 km

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Osaka Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • ‪スプレンディード - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪屋上バー bee - ‬1 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪丸福珈琲店・ ハービスPLAZA店 - ‬2 min walk

About this property

The Ritz-Carlton, Osaka

Luxury hotel near Dotonbori
Located close to Osaka Castle, The Ritz-Carlton, Osaka provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to reflexology, a hot stone massage or a facial at The Ritz-Carlton Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • A front desk safe, wedding services and multilingual staff
  • Meeting rooms, a 24-hour front desk and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 291 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with bidets and free toiletries
  • 55-inch plasma TVs with cable channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Valet parking on site (JPY 5,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hanagatami
  • La Baie
  • Splendido
  • The Bar
  • Xiang Tao

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 37 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 20 2025 to January 22 2025 (dates subject to change):
  • Fitness facilities
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 5500 for adults and from JPY 2750 for children
  • Self-parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

Does The Ritz-Carlton, Osaka have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Osaka?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Osaka on 2 Dec 2024 start from €486.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Osaka?

Self-parking is available for JPY 2100 per night. Valet parking is available for JPY 5400 per day.

What time is check-in at The Ritz-Carlton, Osaka?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Osaka?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Osaka located?

Located in Umeda, this luxury hotel is 2.5 mi (4 km) from Dotonbori and 2.7 mi (4.4 km) from Osaka Castle. Universal Studios Japan and Osaka Aquarium Kaiyukan are also within 6 mi (10 km). Nishi-Umieda Station is only a 5-minute walk and Fukushima Station is 6 minutes.

The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1003 reviews" "
Rating 8 - Good. 163 out of 1003 reviews" "
Rating 6 - Okay. 35 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 6 nights in Nov 2024

10/10 Excellent

Julie, Alameda

Stayed 3 nights in Oct 2024

10/10 Excellent

Barbara, Ballwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond on every little detail
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is to date one of the nicest hotels I've ever stayed. The staff was incredible, room was gorgeous, and the food was excellent. If you ever need anything during your stay, ask the front desk and they will go out of their way to make it happen.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Ritz will ruin all other hotels for you. It’s impossible to meet the same standard that the ritz provides. If I could always choose the ritz I would. Everyone there is incredibly respectful and knowledgeable. Made me feel very relaxed and at home during my stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing stay from the moment we were picked up at the airport. Would stay here any time
Stayed 3 nights in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel. Everything is top end. Staff are amazing and helpful. What you would expect from a Japanese 5* hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sang Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Thus hotel has 4 superb restaurant(Japanese, French, Chinese and Italian). Also, lobby lounge afternoon tea is great option for relax. It has small spa but clean and hot spring level water! Best and professional staff, especially at lobby lounge!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. A classic
Stayed 4 nights in Sep 2024

10/10 Excellent

rupinder, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Yun Sang, Taiwai

.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Liliana

Stayed 2 nights in Jun 2024

10/10 Excellent

anshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Connected to the subway at the main stations and was easy to go everywhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Jun 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great treatment!
Simon the manager was so amazing and thoughtful took care of our family in every possible way. The staff was out of this world Every little detail they seemed to know what we needed and wanted before even thinking about it. We celebrated my son’s birthday and I cant think of a better place than the Ritz to stay. Every day I was more surprised than the previous about how thoughtful they were in making our stay as perfect as it could get. Mounir my French friend will be missed. Just how cozy it felt to be there and all the help in arrangements for our birthday celebration and advises on how to get around. I was sadly under the weather one day and they took care of me like family. This trip will certainly be memorable. Thank you Simon and the entire staff for such a beautiful time
Stayed 2 nights in Jun 2024

10/10 Excellent

Clifford, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect. Staff was overly helpful and considerate. 5 stairs!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very elegant hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gaston

Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience we have ever had. Everything was perfect!
Stayed 2 nights in May 2024

10/10 Excellent

Kum-Yan

Stayed 3 nights in May 2024

6/10 Okay

Tara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, staff attentive and friendly, breakfast buffet amazing and the room lovely. Great location for exploring as only a short walk to the station.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again.
Very beautiful Ritz in the center of Umeda. It is connected to Osaka station via underpass, about 8 minutes walk. Room is spacious and elegantly decorated. Hotel restaurants and lounges are equally elegant and up-scale. Loyalty manager checked us in and checked us out. A gentleman from New Zealand, indeed very welcoming. Endless dining options around.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heriberto

Stayed 3 nights in Apr 2024