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"Food was very average. Room was up a flight of stairs no lift. Staff were not really interested in helping at all"

"The staff at the front desk was so nice and so friendly! Breakfast is included and it was pretty good compared to other Hilton’s. They also have 24 seven service at the front desk They have things like pizza wings sodas. They were nice enough to refill our water bottles for us and always gave us the ice we asked for."

"Staff was very friendly. Room was small but very functional. We had two twin beds for a little more space "

"Excellent stay would certainly recommend"

"Really enjoyable break - only recommendation would be maybe install air con in the rooms - we did stay over the hottest week of the year so far & it was extremely warm in the room"

"Loved my time here and the staff was so nice when i asked for directions so i didn’t get lost!"

"We had a really nice relaxing break. In fact to point that i may book every few months to get a break. Could do with a few more staff in the bar, but the breakfast was excellent. Room a good size and very comfortable. The evening restaurant food was very good as well and service excellent. Check in was quick and simple. The hotel offered everything we needed. It was a very hot weekend so air con in rooms would have been good. But the air con in the bar and restaurant was perfect. "

"Super impressed with this hotel and our stay in general. Location is great - only a few moments walk from the westgate shopping centre, room was clean and the air con kept us cool all night. The service was really outstanding. My husband mentioned in conversation that it was a birthday treat and within 30 mins we had prosecco, balloons, a handwritten card and a lovely gift delivered to our room, which was such a kind and thoughful gesture! "

"Had a great stay, George great customer service on check in, air-conditioning kept us cool, so a good night's sleep, lovely self service buffet breakfast in the morning with pretty much everything you could want for breakfast "