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Renaissance Esmeralda Resort & Spa, Indian Wells

4.0 star property
Resort in Indian Wells with 4 restaurants and full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Renaissance Esmeralda Resort & Spa, Indian Wells

View from property
View from property
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
The price is €331
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 2 Queen Beds, Golf View (Hearing Accessible)

Mountain view

Room, 2 Queen Beds, Golf View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

Mountain view

Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Resort View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - double
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - queen
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - double
  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - queen
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Golf View

Mountain view

Room, 1 King Bed with Sofa bed, Non Smoking, Golf View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Golf View

Mountain view

Room, 2 Queen Beds, Non Smoking, Golf View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
44400 Indian Wells Ln, Indian Wells, CA, 92210

What's nearby

  • Indian Wells Golf Resort - 4 min walk
  • Indian Wells Golf Course - 5 min walk
  • Indian Wells Country Club - 4 min drive
  • Spa Esmeralda - 5 min drive
  • Indian Wells Tennis Garden - 6 min drive

Getting around

  • Palm Springs Station - 27 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 33 min drive

Restaurants

  • ‪Del Taco - ‬5 min drive
  • ‪Jack in the Box - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Applebee's Grill + Bar - ‬6 min drive
  • ‪Wienerschnitzel - ‬7 min drive

About this property

Renaissance Esmeralda Resort & Spa, Indian Wells

Upscale resort near Indian Wells Tennis Garden
A golf course, a poolside bar and a terrace are just a few of the amenities provided at Renaissance Esmeralda Resort & Spa, Indian Wells. Get out on the links at this resort and enjoy amenities such as a driving range. Treat yourself to a body wrap, hydrotherapy or aromatherapy at Spa Esmeralda, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; Renaissance Esmeralda Resort & Spa, Indian Wells also has a firepit, a coffee shop/cafe and a garden. Guests can also expect to find dry cleaning/laundry services, 2 bars and a 24-hour business centre.
You'll also find perks such as:
  • An outdoor pool with cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), bike hire and 2 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station and express check-out
  • A children's club (surcharge), a porter/bellboy and a front desk safe
  • Guest reviews give top marks for the pool, helpful staff and first-rate property condition
Room features
All 560 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as safes and free newspapers. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/bath combinations
  • 55-inch LED TVs with Netflix and premium channels
  • Wardrobes/cupboards, balconies and free infant beds

Languages

English, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 25 per night; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 16 to 28 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Biscotti
  • Cava
  • Glo Sushi
  • H20 Pool Bar
  • The Place

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 36-hole golf course
  • Bicycle rentals
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Fenced pool
  • Free cot
  • Outdoor pool
  • Pool gate
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 30 meeting rooms
  • Computer station
  • Conference centre (136,903 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room safe
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 28 per person
  • Covered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Esmeralda Indian Wells
Esmeralda Indian Wells Resort
Esmeralda Renaissance Indian Wells
Indian Wells Esmeralda Resort
Renaissance Esmeralda
Renaissance Esmeralda Indian Wells
Renaissance Esmeralda Indian Wells Resort
Renaissance Esmeralda Resort
Renaissance Indian Wells
Renaissance Indian Wells Resort
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Indian Wells Renaissance
Renaissance Resort
Renaissance Esmeralda Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Esmeralda Resort & Spa, Indian Wells Resort
Renaissance Esmeralda Resort & Spa, Indian Wells Indian Wells

Frequently asked questions

Does Renaissance Esmeralda Resort & Spa, Indian Wells have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Renaissance Esmeralda Resort & Spa, Indian Wells?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Renaissance Esmeralda Resort & Spa, Indian Wells on 4 Jan 2025 start from €288.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Esmeralda Resort & Spa, Indian Wells pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Renaissance Esmeralda Resort & Spa, Indian Wells?

Self-parking is available for USD 25 per night. Valet parking is available for USD 40 per day. Limited spots are available.

What time is check-in at Renaissance Esmeralda Resort & Spa, Indian Wells?

Check-in start time: 4 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Renaissance Esmeralda Resort & Spa, Indian Wells?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Renaissance Esmeralda Resort & Spa, Indian Wells located?

Situated in Indian Wells, this spa resort is within a 5-minute walk of Indian Wells Golf Resort and Indian Wells Golf Course. Indian Wells Conference Center and San Jacinto Mountains are also within 2 miles (3 km).

Renaissance Esmeralda Resort & Spa, Indian Wells Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1003 reviews" "
Rating 8 - Good. 198 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. They have everything you need
Stayed 1 night in Dec 2024

10/10 Excellent

Reginaldo, Danbury

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 4 nights in Dec 2024

10/10 Excellent

Vicky

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you could want was on site.
Stayed 3 nights in Nov 2024

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stefka

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

HYESEONG

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Jon, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Indian wells Golf club!
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very large resort. It was quite during our stay but I could not imagine being there when it is fully booked. Self park is a bit of a hike. The room and balcony was very nice.
Stayed 4 nights in Sep 2024

8/10 Good

LuAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin, Moreno Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness
Was a good place to stay. Could have had better amenities like shuttles to near by places and attractions and more reasonably priced dinning options. Also could have been cleaner in the common areas, rooms and restaurants. Had many dirty cups and cutlery.
Stayed 6 nights in Oct 2024

6/10 Okay

avrahamavi

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We ended up leaving a day early due to significant noise from a convention taking place in the hotel. Despite staying on the 6th floor, the sound from the main areas was overwhelming, especially during the evening and night, making it difficult for us to get our 2-year-old to sleep and stay asleep. It really impacted our experience and took away from what was supposed to be a relaxing getaway. If you're considering staying here, I’d recommend checking with the hotel about any planned events or conventions and requesting a room as far away from the main lobby and elevators as possible. This could help ensure a quieter and more enjoyable stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent pool, and beautiful property. The DIY juice bar at breakfast blew my mind, to be honest. I’ve never seen that before. This is a fave of mine and my husband’s. We stay here at least once or twice a summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dana

Stayed 1 night in Aug 2024

10/10 Excellent

Zachary, Swartz Creek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Stay at least once a year.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Talar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Sandy

Stayed 1 night in Aug 2024

6/10 Okay

CHRISTINE DIANA

Travelled with family
Liked: Amenities, property conditions & facilities
A great hotel for kids with a lot of activities. Very family friendly. The pool was great and fun. The camp for kids had great activities and kept the kids occupied for a good time. The arcade was small but good enough for the kids to enjoy. Our room was a good size with a walk in closet. Although, for being so family friendly, I would have liked a tube rather than standing shower but my kids are older and it worked just fine. The food was descent. We did encounter hiccups such as our room was dirty when we walked in but they quickly moved us to a clean room with better view. We got a carton of soiled milk which was really gross. It was expiring that day so not sure how/what happened with that carton. Also encountered staff that was unwelcoming. But, also staff that was really great like Christina who helped us get a new room at check in! Overall, It was good. I would probably return with the kids cause they had so much fun.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool hours. Nice grounds.
Stayed 2 nights in Sep 2024