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The Ritz-Carlton, Rancho Mirage

5.0 star property
Luxury resort with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Rancho Mirage

2 restaurants, lunch, dinner served; American cuisine
2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Meeting facility
Property entrance
Escape to The Ritz-Carlton, Rancho Mirage and unwind in a tranquil garden or on the sunny terrace. This family-friendly resort offers fitness classes, bicycling, yoga sessions at the 24-hour gym and activities for kids. With amenities like a spa offering reflexology and massages plus two on-site restaurants with American cuisine.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
The current price is €918
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 41 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Terrace (Ground Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking, Terrace (Ground Floor)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Patio

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking, Patio

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Balcony (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Club, One Bedroom Vista Suite, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club, One Bedroom Vista Suite, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club, Deluxe Resort King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club, Deluxe Resort King

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Club, Three Bedroom Vista Suite, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club, Three Bedroom Vista Suite, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 7
  • 1 King Bed and 3 Queen Beds

View all photos for Club, Two Bedroom Vista Suite, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club, Two Bedroom Vista Suite, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Patio (Ground Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Patio (Ground Floor)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
68900 Frank Sinatra Dr, Rancho Mirage, CA, 92270

What's nearby

  • Agua Caliente Casino - 12 min drive
  • Palm Springs Air Museum - 12 min drive
  • Palm Springs Convention Center - 15 min drive
  • Indian Canyon - 19 min drive
  • Palm Canyon - 23 min drive

Getting around

  • Palm Springs Station - 31 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 85 min drive

Restaurants

  • ‪Agua Caliente Casino Cathedral City - ‬4 min drive
  • ‪Emperor Buffet - ‬20 min walk
  • ‪Luchador Brewing Company - ‬5 min drive
  • ‪Barrel District - ‬5 min drive
  • ‪Brunch 101 - ‬4 min drive

About this property

The Ritz-Carlton, Rancho Mirage

Luxury family-friendly resort near San Jacinto Mountains
Located close to Agua Caliente Casino and Indian Canyon, The Ritz-Carlton, Rancho Mirage provides 2 poolside bars, a terrace and a garden. Active travellers can enjoy amenities, such as fitness classes and cycling, at this resort. Treat yourself to a facial, reflexology or a massage at The Ritz-Carlton Spa, the on-site spa. At the two on-site restaurants, enjoy lunch, dinner, light fare and American cuisine. Yoga classes are offered at the 24-hour gym; the property also has a hair salon, an arcade/games room and dry cleaning/laundry services. In addition to a bar and a 24-hour business centre, guests can connect to free in-room wired Internet.
Other perks at this resort include:
  • 2 outdoor pools with cabanas and sunloungers
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Supervised childcare (surcharge), free newspapers and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 244 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep-soaking baths
  • 55-inch LCD TVs with Netflix, premium channels and DVD players
  • Furnished balconies or patios, wardrobes/cupboards and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 42 per person
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Air Pool Bar
  • State Fare
  • The Edge Steakhouse

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 16,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 350.00, per accommodation, per stay, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 16 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 50.00 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 42 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 350.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rancho Mirage Ritz-Carlton
Ritz-Carlton Hotel Rancho Mirage
Ritz-Carlton Rancho Mirage
Ritz-Carlton Rancho Mirage Hotel
The Ritz Carlton, Rancho Mirage Hotel Rancho Mirage
Ritz Carlton Rancho Mirage
The Ritz-Carlton, Rancho Mirage CA - California Desert
Ritz-Carlton Rancho Mirage Resort
Ritz Carlton Rancho Mirage
The Ritz Carlton Rancho Mirage
The Ritz-Carlton, Rancho Mirage Resort
The Ritz-Carlton, Rancho Mirage Rancho Mirage
The Ritz-Carlton, Rancho Mirage Resort Rancho Mirage

Frequently asked questions

Does The Ritz-Carlton, Rancho Mirage have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at The Ritz-Carlton, Rancho Mirage?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Rancho Mirage on 11 Feb 2025 start from €869.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Rancho Mirage pet-friendly?

Yes, The Ritz-Carlton, Rancho Mirage allows pets (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a deposit of USD 250.00 per stay and a fee of USD 350.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Rancho Mirage?

Valet parking is available for USD 40 per night.

What time is check-in at The Ritz-Carlton, Rancho Mirage?

Check-in start time: 4 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Ritz-Carlton, Rancho Mirage?

Checkout is at 11:00 AM.

Where is The Ritz-Carlton, Rancho Mirage located?

This family-friendly Rancho Mirage resort is located near the airport, steps from San Jacinto Mountains and within 9 mi (15 km) of Agua Caliente Casino and Palm Springs Air Museum. Living Desert Zoo and Gardens and Palm Springs Convention Center are also within 9 mi (15 km).

The Ritz-Carlton, Rancho Mirage Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1001 reviews
Rating 8 - Good. 134 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
very nice and quite facility. Not a fan of the $50/day valet only car service. Disappointed we had to pay the fee on day of check out as well.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kim, Lathrop

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property I expect nothing less from the Ritz
Stayed 3 nights in Jan 2025

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Edge could not seat us despite being in a suite for over 5 nights. That’s simply unacceptable. Otherwise hotel is very nice.
Stayed 3 nights in Jan 2025

6/10 Okay

Judith, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel grounds are beautiful, and the lobby and common areas have been refreshed. State Fare restaurant was great. Our room was smaller than expected for the price and needed updating. Mattress was too short for our bed and pillows were lumpy and uncomfortable. Housekeeping forgot to clean our room one day. When I reported it, hotel staff said there was nothing they could do about it. Overall, probably wouldn’t stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

alex patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

belinda, pepper pike

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
views are spectacular
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean grounds, clean pool, beautiful. Well kept.
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
This property is in a private beautiful setting a top a mountain with panoramic views. While its well maintained, it could use an overall update to the decor. I noticed the modern touches that have been added and even some of the dining rooms that have been fully updated. However, botox decor is no longer enough, it's time for the full facelift. Speaking of facelifts, the crowd there is OLD but looks RICH. As for food, the dinner and service were great but the food and service at breakfast...not so much. The live music in the bar and casual restaurant area was excellent, so good, I thought it was Memorex (speaking of old). I also loved just how quickly and efficiently the valet service was. It was cold so getting your car quickly was a big plus.
Stayed 1 night in Dec 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place very accommodating and amazing staff ! I would go there again and again!
Stayed 3 nights in Nov 2024

8/10 Good

Yan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilya

Liked: Cleanliness
Every thing
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent and my room was always clean and comfortable. I would definitely recommend this hotel and I will be coming again and again.
Stayed 1 night in Nov 2024

10/10 Excellent

Pirikana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was better than AMAZING. On a scale of 1-1], id give it a 100
Stayed 2 nights in Nov 2024

6/10 Okay

martin

Liked: Cleanliness, staff & service, room comfort
Just Okay
The hotel was fine, just not the caliber of what I would normally expect from a Ritz Carlton. The property was on the older side with little or no wow factor. I would say it was just okay, maybe even overpriced.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Stayed 2 nights in Oct 2024

10/10 Excellent

Diego, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property
Stayed 2 nights in Oct 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

6/10 Okay

Caroline

Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Fantastic and friendly staff. The resort was fun and relaxing
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Amenities
Hospitality and service were amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Property conditions & facilities
😍
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Terrible service. People standing around. Having to always find a waiter to ask for water. Service was not what it should be. Definitely has gone down since last visit last September
Stayed 5 nights in Sep 2024

10/10 Excellent

Ian

Stayed 2 nights in Aug 2024