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Tzam Poc Resort

3.0 star property
Mediterranean hotel with free breakfast and free valet parking

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Photo gallery for Tzam Poc Resort

Exterior
Lounge
Aerial view
Superior Suite, 1 King Bed, Non Smoking, Lake View
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Parking included
The current price is €246
includes taxes & fees
3 May - 4 May

Room options

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View

Highlights

Kitchenette
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Lake view
  • 350 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Fireplace
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Lake view
  • 400 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Lake view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010

What's nearby

  • Lake Atitlán - 1 min walk - 0.2 km
  • Santa Catarina Palopo Church - 14 min walk - 1.2 km
  • Church of Saint Francis - 7 min drive - 5.2 km
  • Panajachel Municipal Market - 7 min drive - 5.3 km
  • Casa Cakchiquel Arts Center - 8 min drive - 5.6 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪The Little Spoon - ‬8 min drive
  • ‪Sunset Bar - ‬8 min drive
  • ‪Restaurante El Cayuco - ‬8 min drive
  • ‪Atlantis - ‬7 min drive
  • ‪Circus Bar - ‬7 min drive

About this property

Tzam Poc Resort

Hotel near Lake Atitlán
Consider a stay at Tzam Poc Resort and take advantage of free full breakfast, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a hair salon.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • A round-trip airport shuttle (surcharge), multilingual staff and coffee/tea in reception
  • Tour/ticket information and a porter/bellboy
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch flat-screen TVs with cable channels

Languages

English, French, German, Italian, Spanish

Similar properties

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 172 reviews
The price is €402
includes taxes & fees
6 May - 7 May
Hotel Casa Palopo

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 55 per person
  • Airport shuttle fee per child: USD 45
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Tzam Poc Resort Panajachel
Tzam Poc Resort
Tzam Poc Panajachel
Tzam Poc
Tzam Poc Resort Hotel
Tzam Poc Resort Santa Catarina Palopo
Tzam Poc Resort Hotel Santa Catarina Palopo

Frequently asked questions

Does Tzam Poc Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tzam Poc Resort?

As of 10 Apr 2025, prices found for a 1-night stay for 2 adults at Tzam Poc Resort on 3 May 2025 start from €246.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tzam Poc Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tzam Poc Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Tzam Poc Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tzam Poc Resort?

Checkout is at 11:00 AM.

Does Tzam Poc Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per person applies.

Where is Tzam Poc Resort located?

Situated in Santa Catarina Palopo, this hotel is within 1 mi (2 km) of Pintando Santa Catarina Palopó and Lake Atitlán. Santa Catarina Palopo Church is 0.7 mi (1.2 km) away.

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Tzam Poc Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 44 reviews
Rating 8 - Good. 13 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gia

One of a kind! Beautiful property. Very helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

John

Excellent
Stayed 1 night in Aug 2022

8/10 Good

Juan

Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Fernando Javier

Stayed 1 night in May 2024

10/10 Excellent

Yenifer

Stayed 1 night in May 2024

10/10 Excellent

Hoven

Nos gustó mucho tiene una vista preciosa
Stayed 2 nights in Nov 2023

10/10 Excellent

ANA L

Muchas gracias! Una muy feliz estancia
Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema.
Stayed 2 nights in Nov 2023

2/10 Terrible

Rodolfo

Disliked: Cleanliness, property conditions & facilities, room comfort
Pésimo hotel!…
Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel
Stayed 2 nights in Sep 2023

2/10 Terrible

Andres

Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

El acceso vehicular es complicado, y no hay señalización al respecto.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
Stayed 1 night in Nov 2019

8/10 Good

Claudia

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Lo bueno: - Piscina con vista excepcional. - Atención del personal. - Desayuno. Lo malo: - Falta de mantenimiento en habitaciones. - Pocas opciones en el menú. - Precios de comida demasiado altos. - Sobrevalorado.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
Stayed 3 nights in Aug 2019

8/10 Good

Eddy

Buenas vistas al lago
Stayed 2 nights in Aug 2019

8/10 Good

PAOLA

Buen lugar para relajación, un vista hermosa, desayuno rico etc.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Michael

Holiday
It was low season but we got grate service, upgrade, early breakfast, ride to the closest restaurant when their own was closed. It is not walk distance to the town, but it was the calm and nice surroundings that we was looking for.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Excelentes instalaciones y servicio. Silencio total, perfecto para disfrutar el paisaje y los entornos.
Stayed 2 nights in Jan 2019

10/10 Excellent

Wendy

Muy lindo todo, solo las cortinas en la mañana no nos dejo dormir el reflejo del sol
Stayed 2 nights in Jan 2019