4/10 Poor
Maria
Travelled with partner
14 Oct 2024
Disliked: Staff & service, property conditions & facilities
We stayed at this hotel for 3 days, and while the location is very convenient—close to ferries and in a walkable area—the experience was less than ideal. The hotel was clean, but unfortunately, I couldn’t get any sleep during my stay. The AC was not working, and when I asked about it, the staff informed me that the air conditioning was controlled by the entire building. Their solution was to open the windows for better air circulation, but this made the situation worse. The hotel is situated above a restaurant that stays open until 2:00 am, and the noise was unbearable. Between the heat and the noise, it was impossible to get any rest. Sadly, I will not be staying here again.