4/10 Poor
Julie
19 Dec 2024
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The KASA is a joke. My unit had feces on the side of the toilet, dirty dishes in the dishwasher and the ENTIRE floor was black filthy so that my socks, slippers, etc all got filthy. VITRI has good cleaning staff for the property, but KASA is NOT cleaning the units properly. They only run a filthy dry mop over the floor, refuse to use a wet mop or Swifter Pickerupper type mop with disposable wet pads. When you complain, they do nothing. They either need to pay for a decent cleaning company or change management. They get bad reviews, but do nothing to clean the floors. Scottsdale Quarter and Kierland sidewalks and streets are powerwashed daily. They even powerwashed the garage, but KASA did not even let us know.
VITRI is classy, bur the KASA Scottsdale Quarter refuses to properly clean their units.
Julie
Stayed 6 nights in Dec 2024