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"Had a really lovely stay comfortable clean food was nice staff was friendly and the spa morning was fantastic relaxing "

"I had a single room and, as usual, for most single travellers, it was tucked away as an afterthought. I understand that the integrity of the building needs to be maintained but there was a massive crack in the upper pane of the window in the bedroom and a gap between the sashes that let in blasts of cold air. The window in the bedroom also had a gap between sashes that I could put my hand through and it didn't seem possible to close the windows. There was also a very large crack in the bathroom sink. I know everyone is economising but one sachet of caffeinated coffee in the room - seriously. I loved the hotel and the position but wouldn't want to stay again if being a solo traveller felt like being a second. Lass citizen. The reception staff were very friendly & helpful. Thank you "

"Really like this hotel, stayed many times, great location for venturing out into Harrogate, great lounge and bar area, pleasure to stay here "

"Very accommodating when I had to unexpectedly stay another night. Friendly helpful staff. Very enjoyable stay. Looking forward to booking again next year!"

"We had a long day in York out in the rain and this Hotel cheered us up no end. The suite was amazing and so comfortable and the bathroom was spectacular!! The food was so fresh and delicious and the staff very friendly and attentiveThe bar and dining area was all decorated for Christmas which was lovely and cosy. Just wish we could have stayed longer but we will be back .Thank you loved our stay and couldnt think of a negative if I tried !"

"Lovely stay with friends in a stunning building "

"The staff are very pleasant and helpful and professional in their approach "

"Great hotel, nice staff, centrally located to all shops and restaurants. We will stay here again. "

"Only fault we had during our stay was the heating on all the time. It was 2° outside but had trouble sleeping as was so warm. Apart from that the service & room was perfect for our stay. Will definitely stay again."