Playa de las Americas Hotel Guide - Hotels with WiFi in Playa de las Americas, Arona

"Excellent stay"

"Lovely hotel experience, very premium experience in a nice location. The breakfast was well worth it and the pool area had plenty of seating (though I'd still recommend going early to get seats). The spa was also very worth the price. My main concern is that the Preferred Club breakfast was not worth the extra cost. The breakfast in the main area was better than the a la carte option. Though the nice part of the preferred club was the separate cabanas and afternoon snacks/booze. I would stay here again, staff made everything possible to give us a good experience. Letting us stay extra hours because of our flight being later in day"

"Pack & Ernest were professional, helpful & delightful! Thank you!"

"We had a see / pool view. The hotel was said to be 4 star. Was more like a 2 star. I have travelled to most countries and this hotel was the most disappointing. Very dated. Broken tiles everywhere. The bath un usable. Lime scale thick in bath .urine stains at the base of the toilet. Wood in room very chipped. Dirt mostly around the edges of the floor. No fly screen on the patio doors. Fridge was very rusty. I was bitten quite badly the first night.second night the same pulled back sheets and found bugs in the bed . I did take pics of them.the staff were willing to listen and help. But the damage was done the bites l had received in the bed were infected so needed treatment right away ended cutting my holiday short and leaving the hotel early so l could get back to Scotland and get medical advice. "

"Very.good room, staff great, wifi good, breakfast exelant."

"We enjoyed staying at the hotel. Our suite was well furnished and comfortable. The cleaners were really quick and efficient. They did a great job keeping the room clean. Our suite faced the street so it could be a bit noisy on the balcony. The restaurant food was overall better than the average all inclusive. We were disappointed to find that our kitchen was locked and we would have to pay extra to access the facilities. We expected this to be part of the package. We would also have liked the hotel to have a separate bar, away from where the evening entertainment, so that we could enjoy an evening there without having to watch the shows etc. Staff were always really helpful and polite. "

"yes we had a sea view although it was partially obstructed."

"Room was good the pool was great and the reception staff were fantastic. The pool bar meal was poor and the bar staf need more training."

"A truly 5 star hotel, superb facilities and outstandingly friendly staff, we were made to feel genuinely welcome. Room was spacious and comfortable, dining was great. We can’t wait to come back! "