Playa del Carmen Holidays

The property is very clean and the villas was very nice with all the amenities required. The management was very helpful as out AC broke down and they immediately provided us with other room within minutes. Good thing is ,the beach is accessible from the property and nice place to stay . I would definitely recommend if anyone is looking to go to Cancun for a trip or stay

Absolutely the best hotel experience ever.

Beautiful! Food was good. The only negative point is there wasn’t much authentic Mexican cuisine.

Good overall. HUGE resort. Hard to get reservations in restaurants and better dishes cost extra. Staff nice. Buffet what you would expect at a good all inclusive.

The resort didn't disappoint. We stayed in the Tower and received a free bracelet upgrade to enjoy super premium alcohol. The room was very clean and the staff did a great job keeping the resort clean and safe. The protocols they have in place are beneficial to everyone. The party concludes at 2am so you can expect quiet after that if you are on the tower. Loved the roof pool we had access to. Great dining and the views up there are awesome. Even the guests were pleasant. Food choices are good, they have well seasoned food and lots of options. Please remember to bring long pants to dine at She. My husband overlooked it so we didn't get to experience that restaurant but the Italian restaurant was nice and the ambiance and portions spot on. Also was a a fantastic server, super attentive. Also Alberto in the buffet was area was great too! Wish we could've sat in his section daily but we met him the last breakfast we had there. Mitchell is a great first host when you arrive. Very vivacious and welcoming. Sammy and Sally in the memebers area were so on point about the property, super personable and just a delight to have that members introduction with. If we didn't have a membership elsewhere we would've totally bought in. They made it more like fun with friends than a sales pitch, which is so rare and worth the time. Overall everything from Odalys at the check in and Leo in the sap (I had a complimentary couples massage in our package and still went back the next day). Go Play!