Cancun Hotel Guide - All Inclusive Hotels in Cancun, Quintana Roo

"Amazing experience all around. "

"Perfect place for a quite relaxing vacation "

"I love most are the staff, from every single department, very courteous and professional. The service are excellent and timely manner. What I hate most is the presentation part in selling their timeshare specifically the “big guy” who supposed to be the last to convince us to buy their timeshare. I clearly indicated to him that there is no way we will get it but he kept pushing it like I don’t understand what he’s saying and he seemed not listening either to what I’m saying. I hate it but I really have to be rude to him, so he will stop persuading me. The other not so good is the fact that we supposed to be expedia VIP access which we found out when we checked in, that there is a personal concierge that comes with it, he personally greeted us and bring us in our room but that’s the first and last time we saw him. I tried to call him few times but I never talked nor returned my call. I think they should not just provide service like that cause it’s useless anyways and it just make you disappointed!"

"Service was really good and they were very accommodating with infants. "

"Very family friendly. Lot's of entertainment. My husband favorite things was the pizza bar."

"This hotel was absolutely awesome. It was the best vacation ever. Beautiful rooms pool and restaurants were great the food was so much more than I ever expected. This is the hotel to vacation."

"Excelente atención al cliente y la comida deliciosa."

"Great hotel the service was great and the food selection was awesome "

"The front desk personnel was great. Received a lot of upgraded from the staff, Marco and Odalys. Very knowledgeable and helpful to Expedia members. Loved the experience "