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"Riu Cancún was amazing. My husband and I were both celebrating our birthday ( one day apart) The maid decorated our room with balloons and staff sent us up a bottle of champagne for my birthday and the next day a bottle of tequila for my husbands. The facility was clean and the beach was beautiful. Walking distance to the Ultramar and shopping."

"We loved everything about the resort and people were great! "

"Friendly Staff"

"Great all inclusive site "

"Good hotel"

"The best places in mexico"

"It was excellent "

"Myself and girlfriend stayed for 7 days at the occidental. We really appreciated the hospitality and gluten free options and awareness by the staff. They went above and beyond for the service. We were helped every morning by Emilia and Otillio at the beach club and were the best! Prior to coming we were concerned about the gluten free options and environment of the resort. There was lots to do with the xcaret park so close and discounts provided at the resort. Highly recommend and we will be coming back!"

"Everything was great. Food, service, facilities. Only thing I can complain about is the pillows (for the non-diamond clubbers) they were all very hard. Perfect for families, lots of nightly entertainment and plenty of amenities like the pool, waterslides, splash pad for the daytime. Be prepared to be bombarded with the sales pitch as soon as they see you. They have a Prime members presentation they want to sell you on and you can get some freebies out of it whether you buy in or not. It was worth doing the 2-2.5 hours on day 2. And much like every other resort, if you want to sit by the pool, you better get up early and put your towels on the chairs before everybody else does. "