Houseboats in Quintana Roo

"Everything was perfect, food, drinks, service etc "

"This was an amazing stay for us. We stayed for 2 nights and the location and views with the all inclusive package was a brilliant combination. Ron service did take longer than I would have liked but other than that everything including the entertainers, good, space and event were very well managed."

"Check-in took longer than expected, but everything else exceeded our expectations. We booked this resort for the slides and were expecting the food to be just average. We’ve stayed at many all-inclusive’s and we’re surprised at how good the food was at every meal"

"Had an amazing time! Staff were great and the hotel is massive. Would visit again!"

"Overall the property provided good value. The staff were pleasant and very helpful and management was engaging. The beach was very excellent. Also there were enough places to stay out of the sun both around the pools and on the beach. The only drawback that I could comment on would be the slow service when it came to drinks. There were few roving waiters to take your order and if you went to the pool bar to order your own drinks the wait was usually 4-8 people deep depending on the time. Not a major drawback for us but something to consider."

"Excellent Hotel. Really good service and food. The entire hotel is nice and clean, the smell is amazing. I’m in love with this place. "

"Clean place."

"Great hotel and the food was really good. Only area for improvement would be to have a better system for booking the restaurants and offer more availability for booking times. Nonetheless we loved the resort and give it 5-stars. "

"The room was excellent. Although....a real door to the bathroom would have been appreciated. The glass door that doesn't go to the floor seems like an odd 'privacy' compromise. Service at the VIP restaurant was inconsistent, from excellent to average The beach is beautiful and great for long walks, but the water is tough to swim. The VIP swimming pools and beach lounge areas are great.. Other pools are not heated and cold. The facilities are beautiful. Lots of bars and easy to get to. Tipping is expected....even suggested by staff!"