Fiesta Americana Condesa Cancun All Inclusive

4.0 star property
Vibe out to live shows by day and lounge by moonlight after dinner at one of ten global eateries.

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Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Outdoor banquet area
Premium bedding, down duvets, pillow-top beds, minibar
Outdoor banquet area
Aerial view
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • All-inclusive
The current price is €461
includes taxes & fees
16 Mar - 17 Mar

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Room options

Available filters for rooms
Showing 18 of 18 rooms

2 Bedroom Master Suite

Highlights

Deck/patio
Separate dining area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 114 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Suite (Honey Moon)

Highlights

Deck/patio
Separate dining area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (with Plunge Pool)

Highlights

Deck/patio
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (with Plunge Pool)

Highlights

Deck/patio
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Family Suite

Highlights

Deck/patio
Separate dining area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking (Master)

Highlights

Deck/patio
Separate dining area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 4 min walk
  • Oasis Arena - 6 min walk
  • Iberostar Cancun Golf Course - 13 min walk
  • La Isla Shopping Mall - 4 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Coyote Loco - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬8 min walk
  • ‪Market Place - ‬7 min walk
  • ‪Rosa Negra - Cancún - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Upscale all-inclusive property refurbished in 2019 and located near Aquaworld
Located close to La Isla Shopping Mall and Cinemex La Isla Cancun, Fiesta Americana Condesa Cancun All Inclusive provides 3 poolside bars, a swim-up bar and concerts and live shows. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in a body treatment, a facial and a body scrub at Miiluma Spa, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; other things to do include beach volleyball. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and shopping on-site.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • An electric car charging station, babysitting (surcharge) and multilingual staff
  • Wedding services, a porter/bellboy and ATM/banking services
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 507 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Pillowtop mattresses and down duvets
  • Blackout curtains and restaurant dining guides
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Football
Volleyball
Children's club

Lessons/classes/games

Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mexicano
  • Kalmia
  • Rosato
  • San Telmo
  • Thai Kunn

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (21,600 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
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Fiesta Condesa
Fiesta Condesa Americana All Inclusive
Fiesta Americana Cancun
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Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
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Frequently asked questions

Does Fiesta Americana Condesa Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Fiesta Americana Condesa Cancun All Inclusive?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Condesa Cancun All Inclusive on 16 Mar 2025 start from €452.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fiesta Americana Condesa Cancun All Inclusive pet-friendly?

Yes, Fiesta Americana Condesa Cancun All Inclusive allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 89 per pet, per night. Service animals are exempt from fees.

How much is parking at Fiesta Americana Condesa Cancun All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Fiesta Americana Condesa Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Fiesta Americana Condesa Cancun All Inclusive?

Checkout is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Fiesta Americana Condesa Cancun All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include football, volleyball, language classes and more.

Where is Fiesta Americana Condesa Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Aquaworld, La Isla Shopping Mall and Cinemex La Isla Cancun. Puerto Cancun Marina Town Center is 9.3 mi (14.9 km) away.

Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2255 out of 3607 reviews
Rating 8 - Good. 768 out of 3607 reviews
Rating 6 - Okay. 312 out of 3607 reviews
Rating 4 - Poor. 144 out of 3607 reviews
Rating 2 - Terrible. 128 out of 3607 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Amenities, property conditions & facilities
This was not our first stay at the hotel, but it may be the last. Had to change rooms after the first night due to sewer smell in the room. Coffee pot didn’t work. In the second room, coffee pot didn’t work, had to call everyday for service to come to the room for standard service. Hit up for “loyalty program”. Concierge notified over things and stated he would take care of but never did. I know the things seem little. There are more, and it was the little things that add up. It just wasn’t the same experience and we feel a little let down.
Stayed 7 nights in Feb 2025

10/10 Excellent

Zuzana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great food, awesome staff taking care of us and great kids water slides. We really enjoyed our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rana

Travelled with family
Liked: Property conditions & facilities
We loved everything about the resort, wonderful place to visit
Stayed 7 nights in Feb 2025

10/10 Excellent

Susan Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 7 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Food options were excellent, lots of great activities and events. Friendly staff albiet a little pushy of their rewards program. Will definitely be going back in the future at which time i will probably explore their rewards options.
Stayed 7 nights in Feb 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for our first time in Cancun we can’t wait to come back with our kids!
Stayed 3 nights in Feb 2025

8/10 Good

Ozlem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel! The staff is incredibly good, always attentive and friendly, making the experience even better. The service overall was excellent. The beach access is great, and if you are looking for some quiet time, the beach is definitely the better option. The pool is okay, but it’s more for entertainment rather than swimming. Foodwise, everything was good, but nothing stood out, the quality is okay, just not exceptional. The location is also good, safe and convenient, just a 3-4 min drive to other restaurants and clubs, or even walking distance. The gym was okay, not the best but functional.
Stayed 3 nights in Feb 2025

10/10 Excellent

JURGITA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well insulated rooms. No outside noice. Property is well maintained and clean. A lot of plants that makes you feel like in jungles.
Stayed 3 nights in Feb 2025

6/10 Okay

Young, Fairfax

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’m well traveled and been to many all inclusives. Property was nice but nothing above and beyond like other resorts. No welcome drink, no nite snacks around resort (24 hr room service). Water is lovely but sand to resort wall is short. Food is below average compared to other resorts I’ve been to. Buffet was ok, desserts were above average though. None of the restaurants blew us away. The Thai one was best. This is a Mexican resort so I expected excellent Mexican food. Nope. Its a good place and we had a blast but I wouldn’t go back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Very relaxing. Staff was great. Resort was well kept and maintained
Stayed 5 nights in Feb 2025

10/10 Excellent

Carla Jean, mount pleasant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta Americana condesa Cancun is one of the best resorts I've ever stayed in The food was beyond exceptional We will stay here time and time again and we will tell all of our friends about this place 12 star place!!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sherona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was very helpful and friendly the room was clean twice a day which I never seen in other hotels I give this place 10 stars
Stayed 3 nights in Feb 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was spectacular.
Stayed 4 nights in Feb 2025

6/10 Okay

Giedrius

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Janell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great time
Stayed 4 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Opeyemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly …nice property I’m definitely coming back
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that some of the drinks were watered down . But overall everything was great! The hospitality was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great . Everyone was very friendly. The beach access was great. The food was good. Only thing I didn’t get my upgrade as I was told I was going to.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Rita Cassiano, Richmond

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing would definitely stay again!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun resort with great food options and plenty to do. Easy access to a beautiful sandy beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shanese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! We were celebrating a birthday and the staff really went above and beyond leaving rice artwork that said ‘happy birthday’ in our room. We booked the premium room with plunge pool and it was great! I’m glad we made that choice. There are a number of restaurants on site but our favorite was the buffet, as they would have a lot of different things to try, changing up what was available daily. On our last night, they had a seafood buffet which was excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Feb 2025

8/10 Good

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The restaurant are fantastic.. San Telmo restaurant had a great steak! And chef Gabriel in the Italian was attentive and food was amazing! Only giving 4 starts because I asked a week prior to our arrival that both rooms mine and my friends were decorated with a birthday sign and after acknowledging the request only 1 room was decorated, when I went to the front desk to ask about I was told there was nothing that could be done.
Stayed 3 nights in Feb 2025