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JW Marriott Cancun Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Cancun Resort & Spa

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Luxury Suite, 1 King Bed with Sofa bed, Balcony
Indoor pool, 3 outdoor pools

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
The price is €383
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 274 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

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Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

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Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Balcony, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.6 km
  • La Isla Shopping Mall - 4 min drive - 2.7 km
  • Cancun Interactive Aquarium - 4 min drive - 2.7 km
  • Delfines Beach - 6 min drive - 5.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬6 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

Luxury resort near Iberostar Cancun Golf Course
You can look forward to a swim-up bar, a poolside bar and a terrace at JW Marriott Cancun Resort & Spa. Indulge in a body treatment, a facial and aromatherapy at the on-site spa. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. Yoga classes and fitness classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a shopping centre on-site, a coffee shop/cafe and a garden. A playground, a hair salon and dry cleaning/laundry services are available to all guests.
Additional perks include:
  • 3 outdoor pools and an indoor pool, with a swim-up bar
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and free newspapers
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 447 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • LED TVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bravio

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (80 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

Frequently asked questions

Does JW Marriott Cancun Resort & Spa have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on 8 Dec 2024 start from €343.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Cancun Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Cancun Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Cancun Resort & Spa?

Checkout is at noon.

Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 22.00 per person applies.

Where is JW Marriott Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera resort is within 2 mi (3 km) of Ballenas Beach, La Isla Shopping Mall and Iberostar Cancun Golf Course. Delfines Beach is 2.2 mi (3.5 km) away.

JW Marriott Cancun Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1002 reviews" "
Rating 8 - Good. 142 out of 1002 reviews" "
Rating 6 - Okay. 53 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

HOMAN, Villages

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
I particularly liked the staff and their constant efforts to enhance our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort wasn’t busy, but the service was excellent and the staff was very friendly. We always have a fun time at the JW Marriott. We had an amazing room 1 bedroom suite. The food was good, but not excellent.
Stayed 5 nights in Nov 2024

6/10 Okay

amir

Liked: Cleanliness, staff & service, property conditions & facilities
Very pricey restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge W

Liked: Cleanliness, staff & service, property conditions & facilities
Like a dream!
Stayed 7 nights in Jul 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, clean and the view was amazing I will totally come back
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Julio Cesar De La

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Kevin

Stayed 4 nights in Sep 2024

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice 4-night stay at this hotel. Tried several of the restaurants and they were all good. Pool area was great, and servers were on top of it! Public beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Hector, South Gste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been my favorite for years!
Stayed 7 nights in Oct 2024

2/10 Terrible

Conan

Stayed 4 nights in Sep 2024

10/10 Excellent

Yunong

Stayed 1 night in Sep 2024

10/10 Excellent

Vlade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Rene Alexis Contreras

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Surely to return
Stayed 3 nights in Sep 2024

10/10 Excellent

Argelis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was above and beyond.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daphne Libertad, Round Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Aug 2024

8/10 Good

Cantave

Liked: Cleanliness, staff & service, property conditions & facilities
Customers’ service were on point
Stayed 3 nights in Sep 2024

10/10 Excellent

asma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time there and as always I love Thai place. Staffs treat you very well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolyn Angele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is the best
Stayed 7 nights in Sep 2024

10/10 Excellent

Dailyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Jon, The Woodlands

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is the sixth time we have stayed here, and I have to say it will be the last. We have seen a steady decline in this ‘resort’ to the point where there is little to set it apart from everywhere else. It is definitely no longer ‘5 star’ for sure. They have closed down so many areas…Spanish restaurant and ‘speakeasy’ bar closed, Thai restaurant closed, lunch beach walk restaurant has been closed off and on. Only remaining bar was so busy (with no staff) that we could t order a drink..just left. Last night had to go to neighboring Marriot and use an all inclusive restaurant which are not the same level. Sir, it is ‘off season’ at every request for an explanation…really? Not off season for me, prime season and cost! Maybe they are bleeding cash with their refurb next door and switching to all inclusive. Prefer they do a ‘save the JW’ go fund me than shut down all the facilities for the guests!! Very disappointed.
Stayed 5 nights in Sep 2024