Poole Holidays

Unique decor and well-appointed rooms. Staff was efficient, courteous and very helpful.

Well situated, clean and excellent breakfast! Would recommend. It is lacking options for storage/hanging but that is all!

Excellent stay at the mandarin oriental as expected. The spa is excellent. The breakfast is good and has a wide variety.

Wonderful hotel. Been going since 1998. Staff are amazing.

My sister and I had a wonderful stay at the Treehouse. It’s the perfect location. We were able to walk to knotting hill, London eye, tower bridge, the palace, borough market, Piccadilly Circus, china toen and so much more. You are so accessible to multiple underground entries as well. Medera for lunch was our most expensive meal and Just didn’t hit the mark for us. We flew in from the states 7/8 hr flights arriving on a Saturday. We had a room ready, so great but later on a DJ was playing on the floors above until 11:30. We were on 14. That made the next day of our trip start way late - we were exhausted and were I bed by 8 only to not be able to sleep. The staff was accommodating and while they didn’t have rooms that night they did offer the next day, we chose not too because that process itself is annoying and we were told there wouldn’t be a DJ. The next nights were fine but loud in the AM you could hear footsteps constantly from up there, that was our ONLY issue but quite a frustrating one as it did effect our sleep which is the most important when traveling travel. Mondays they have a routine 11 am fire alarm testing - we weren’t informed so we popped out of bed after finally being a little adjusted just to find out that its routine. We asked why they didn’t tell us and were informed “it’s on a note in your room”. Over all our stay was fantastic, the staff was SO WONDERFUL so welcoming, I would stay again if the price was the best just not on the 14th floor.