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Portobello Park Hotel

3.0 star property
Family-friendly resort with 2 outdoor pools and free water park access

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Photo gallery for Portobello Park Hotel

2 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Beach bar
Reception
Restaurant
1 bedroom, minibar, in-room safe, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • 24/7 front desk
The current price is €41
includes taxes & fees
27 Jun - 28 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, laptop workspace

Standard Triple Room

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Minibar
Cable channels
Laptop workspace
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double or Twin Room

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Minibar
Cable channels
Laptop workspace
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

1 bedroom, minibar, in-room safe, laptop workspace

Single Room

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Minibar
Cable channels
Laptop workspace
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed
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About the area

Map
Rua do Telégrafo, 2055, Porto Seguro, BA, 45810-000

What's nearby

  • Axe Moi Entertainment Complex - 3 min walk - 0.3 km
  • Itacimirim Beach - 12 min walk - 1.0 km
  • Mundai Beach - 2 min drive - 1.5 km
  • Complexo de Lazer Toa Toa - 3 min drive - 1.9 km
  • Praia de Curuipe - 5 min drive - 4.1 km

Getting around

  • Porto Seguro (BPS) - 12 min drive

Restaurants

  • ‪Axé Moi - ‬6 min walk
  • ‪Beat Beach - ‬8 min walk
  • ‪Area Beach - ‬14 min walk
  • ‪Orla Center - ‬1 min walk
  • ‪Fornalha Restaurante - ‬9 min walk

About this property

Portobello Park Hotel

Family-friendly resort near Complexo de Lazer Toa Toa
You can look forward to free continental breakfast, free water park access and a beach bar at Portobello Park Hotel. For some rest and relaxation, visit the sauna or the steam room. Fitness classes are offered at the gym; other things to do include volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on-site.
Other perks at this resort include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, luggage storage and a banquet hall
  • A porter/bellboy, a billiards/pool table and a vending machine
Room features
All 200 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers
  • 21-inch TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Portobello Park
Portobello Park Hotel
Portobello Park Hotel Porto Seguro
Portobello Park Porto Seguro
Portobello Park Hotel Resort
Portobello Park Hotel Porto Seguro
Portobello Park Hotel Resort Porto Seguro

Frequently asked questions

Does Portobello Park Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM to 7:00 PM.

Is Portobello Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portobello Park Hotel?

Self-parking is free at this property.

What time is check-in at Portobello Park Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Portobello Park Hotel?

Checkout is at noon.

Where is Portobello Park Hotel located?

This family-friendly Porto Seguro resort is located near the beach, within 1 mi (2 km) of Axe Moi Entertainment Complex and Complexo de Lazer Toa Toa. Itacimirim Beach and Toa-Toa Beach are also within 15 minutes.

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Portobello Park Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 237 reviews
Rating 8 - Good. 80 out of 237 reviews
Rating 6 - Okay. 41 out of 237 reviews
Rating 4 - Poor. 21 out of 237 reviews
Rating 2 - Terrible. 15 out of 237 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10

Legal
Stayed 4 nights in Apr 2024

10/10

Stayed 5 nights in Mar 2025

10/10

O quarto estava bem limpo e o ar condicionado funcionava muito bem, porem o banheiro precisa de atualizações. A area comum é ampla e a piscina é excelente. A comida é excelente porem faltou cuzcuz afinal é um hotel no nordeste.
Stayed 7 nights in Mar 2025

10/10

Stayed 4 nights in Feb 2025

10/10

Stayed 4 nights in Feb 2025

6/10

Stayed 3 nights in Jan 2025

8/10

Stayed 3 nights in Jan 2025

6/10

Experiência razoável. Vale apenas pela proposta de área de lazer grande. Boas piscinas. Para por aí. Recreação fraca. Quartos bem simples. Fomos colocados num quarto sem a menor condição de ficar. Após reclamarmos com o gerente fomos colocados em outro quarto ligeiramente melhor. Café da manhã bem simples . O cardápio do hotel é bem fraco, variedade e preços tanto que não animamos fazer nenhum pedido pra refeição. Não voltaria.
Stayed 5 nights in Jan 2025

8/10

Stayed 2 nights in Jan 2025

4/10

O Hotel tem graves problemas de estrutura, primeiro pegamos um quarto com muito mofo , coisas quebradas e com um cheiro de esgoto muito forte, após reclamar na recepção nos trocaram para um quarto melhor (aparentemente tinha sido reformado), porém o cheiro de esgoto persistiu. Serviço de café da manhã com pessoas extremamente mau humoradas e mau educadas (pontos fundamentais para quem trabalha com público). A parte boa do Hotel fica por conta do espaço da piscina (embora não tenha guarda vidas) , e a equipe de restaurante que fica na parte da piscina comandada pelo gerente Rodrigo pratos muito bem preparados, rápidos e higiene são o ponto forte, aliás parecia ser a única equipe de bom humor no Hotel. O valor cobrado pelo hotel nao vale a estadia.
Stayed 5 nights in Jan 2025

8/10

Stayed 2 nights in Jan 2025

2/10

Eu e minha família não conseguimos ficar sequer 24h no hotel. Chegamos às 23h30 e logo pela manhã do dia seguinte já estávamos decididos a sair dali o quanto antes. Nesse pouco tempo, percebemos que o hotel não tem condições mínimas de conforto e segurança. Não consigo relatar tudo detalhadamente, mas para resumir, nossos quartos estavam com cheiro forte de ESGOTO e de mofo, os espelhos estavam mofados, tomadas quebradas, azulejos rachados, piso do banheiro quebrado, cuba rachada, janela do quarto com vidro quebrado, roupa de cama suja, chuveiro ruim, porta papel higiênico quebrado, buracos nas paredes, cupim nos móveis e acabamentos dos quartos e dos corredores do hotel, frigobar e móvel estufado e úmido, manchas no teto, paredes e pisos, portas tão mofadas que nem fechavam direito, móvel do banheiro quebrado e caído, áreas comuns sem manutenção, mal cheiro e sujeira nos corredores e na sala de bagagem e ausência de extintores nos locais determinados dos corredores do hotel. Nem sequer o café da manhã condiz com o anúncio. A variedade dos itens era muito inferior às imagens, inclusive com uma limitação de duas tapiocas por pessoa. Precisei falar com 4 atendentes da hoteis.com, ao longo de 4h, mas consegui o cancelamento da reserva que englobava 2 quartos, diante da propaganda enganosa do hotel. Documentei TUDO. Conheci pessoas que narraram situações parecidas e estavam doidas para saírem de lá tanto quanto eu. Então, para ser sucinta, NÃO RECOMENDO ESTE LOCAL PARA NINGUÉM.
Local em que DEVERIA ESTAR o extintor (registrei ao menos dois pontos assim).
Quadra do hotel, com a conservação equivalente ao resto do estabelecimento.
Maçaneta e porta do banheiro.
Móvel do quarto.
Stayed 6 nights in Jan 2025

10/10

Stayed 4 nights in Jan 2025

2/10

O hotel é péssimo. Quartos sujos, móveis velhos, banheiro sujo, toalhas furadas, embaixo das camas tinha muita poeira acumulada. Tudo bastante sujo e sem conservação. A parte externa é o que salva, não é novo, mas meu filho amou e brincou muito. Solicitei um berço para meu bebê e não fui atendida. Café da manhã uma zona! Não vale o preço cobrado, muito caro para o que entrega. Não voltaria e nem encomendo a ninguém.
Stayed 6 nights in Jan 2025

8/10

Café da manhã bom, localização boa, porém, algumas coisas deixaram a desejar. Não tinha ferro de passar roupa, sanduicheira para misto quente no café da manhã, interfone do quarto não funcionava, banheiro bem velho (com infiltração no teto) todo com mofo. O hotel é grande tem centenas de quartos.
Stayed 7 nights in Dec 2024

8/10

Pontos positivos: Café da manhã variado, limpeza dos quartos diariamente, atendimento dos recepcionistas. Pontos negativos: Wi-Fi não não funciona, não tem secador de cabelo no quarto (tem que pegar emprestado na recepção)
Stayed 5 nights in Dec 2024

6/10

Área externa excelente, o restante tudo deixa a desejar. Falta funcionários, melhorias nos quartos...
Stayed 5 nights in Dec 2024

8/10

Stayed 4 nights in Dec 2024

6/10

O quarto tinha muito mosquito, dificultando para dormir, descanso.
Stayed 2 nights in Nov 2024

6/10

Stayed 1 night in Sep 2024

8/10

Estadia foi boa. O problema foi o barulho nos corredores a noite.
Stayed 7 nights in Nov 2024

10/10

Stayed 2 nights in Oct 2024

8/10

Stayed 3 nights in Oct 2024

6/10

Stayed 2 nights in Oct 2024

6/10

Hotel amplo e espaçoso,café da manhã impecável,falta alguns ajustes no atendimento só isso!!!
Stayed 1 night in Oct 2024