Diamond Resorts hotels in Puerto Calero, Yaiza

"I stay here once or twice a year without hesitation. Everyone I deal with from Moh the waiter to the housekeeping maids like Anita are so helpful and friendly. It's a great tribute to the hotel that the staff are so excellent and continue to work for Riu. A massive turnaround of guests and they do it seamlessly. Fantastic! "

"Amazing family stay. Entertainment for kids and adults was on throughout the day and night. Staff were friendly. Food options included plenty of variety. Lots of different pools, only point would be to request that an additional pool is heated during winter months as the bigger ones weren’t used a much. Spa was lovely, games rooms kept the children busy. Room was as you’d expect, a little extra wardrobe space would be good. Quiet spot location wise, roughly 30 min walk (enjoyable along the coastal path) to the sandy beach and shops at a slowish pace. Would highly recommend as a Christmas / New Years break"

"Absolutely fantastic from start to finish "

"The hotel is very relaxing, the atmosphere is serene. We stayed in December and it had a number of heated pools. There were always available sun loungers. Our room was spacious and had everything we needed. Breakfast was great. "

"Lovely big apartment on a very well kept complex. Will definitely stay again. loved being so close to the hypersldino for fresh pastries for breakfast and a few minutes walk down to the strip. Very central location."

"convinient & kind staff"

"We stayed during Christmas period and really appreciate the hard work of all staff at reception, restaurant etc to provide normal desk service, cleaning of our room, pool, and various kind of activities. Our door lock is also quickly repaired. They are very professional and friendly. It makes our holiday a pleasant stay. Even our room is not the modern style, we are very happy with the layout with a living room and beautiful seaview/pool view at balcony. Great location, easy to walk around and we also took free shuttle to Playa Grande. "

"Great hotel, very close to the beach."

"Staff were all very helpful throughout ."